Italian Customer Service
7 meses atrás
Want to take the next step in your personal and professional life? Start working and living in Portugal. We can offer you a job in an international company that values its employees. With this job, you will be able to grow, learn and experience the work atmosphere of Portugal. While developing on a professional level you can also experience all that Portugal has to offer, such as the beautiful landscapes, and famous port wine, meet new people from a lot of different cultures and maybe even learn Portuguese.
As a Customer Service for streaming channel, you will be the first point of contact for customers to directly attend to their inquiries.
Tasks
- Provide technical support and troubleshooting of system configurations and network settings.
- Provide accurate and real-time responses to the viewer’s inquiries
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
**Requirements**:
- Proficiency level of Italian language (C2)
- Good level of Portuguese and English (B2)
- Excellent communication skills coupled with empathy and team spirit
- Previous experience in Customer Service or Sales is a plus
- For non-EU residents, it is mandatory to have a valid work permit
**Benefits**:
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Meal Allowance
- Health insurance with a dental plan (after 6 months contract)
- Availability to work from home temporarily
- Relocation package - accommodation in a shared apartment for 6 months and flight reimbursement.
- Work with adventurous people from over 15 nationalities
- Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more
- We promote inter-company mobility to work at any of our sites around the world.
**Location**:
Lisbon, Portugal
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