Insulet - Customer Support with Dutch
3 meses atrás
You will work Lisbon, Portugal and sign a contract with a Portuguese employer
- Various starting dates available, including: 03.06 and more
- Recruitment Process: Easy online recruitment process (phone call interview)
- No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things
We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be singing the contract directly with the Portuguese employer.
**About the project**:
Provide services for customers of a medical device company developing and marketing insulin infusion system. Their goal is improving the lives of people with diabetes and other conditions through its Omnipod delivery system. You will be providing services for Dutch-speaking clients of the company.
**Your Responsibilities**:
- Respond to inbound calls and customer inquiries regarding the products
- Request and collect updated documentation required by the customer, complete order entry and coordination of product delivery to customers.
- Answer phone inquiries and provide support and direction to customers and resolve customer’s issues
**Requirements**:
- Fluency in Dutch (must be at least C1)
- Communicative level of English ( at least B2)
- You live in Lisbon or you are ready to relocate
- Ability to communicate clearly and effectively
**What you will gain**:
- full time contract with Portuguese employer
- Salary without accommodation: 1300 euros gross / month
- Salary with accommodation (room in shared apartment with bills included): 1040 euros gross / month
- Public and Private health insurance provided by the employer
**IF YOU ARE MOVING FROM ABROAD - relocation package**:
- Airport pick-up and administrative assistance with your registration in Portugal;
- Refund of the flight expenses after 9 months after the 1st day of hiring;
- Accommodation in the city - discounted from the salary - then salary would be 1030 euros gross
- Integration activities: Portuguese lessons, sports and other opportunities for integration
Note: EU citizenship or full working rights are required
- Are you ready to embark on a new journey in your career?_
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