Process and Product Owner Lead-to-order

4 semanas atrás


Ovar, Portugal Bosch Group Tempo inteiro

Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

The Bosch unit in Ovar belongs to the Building Technologies division and is focused on bringing solutions to the market that are shaping the smart cities of the future. The company develops and produces innovative solutions for security and communication systems, fire alarms, electronic displays, robotic lawn mower & E-bike components. With about 1.200 employees, its success lies in the highly specialized and innovative team and technological know-how.

**Job Description**:
**Your contribution to something big**:
Sales and Marketing Excellence is a department of Bosch Building Technologies with a direct reporting line to the CEO. Target of the project is the implementation of performance excellence initiatives in sales & marketing. A powerful CRM is therefore a key strategic topic.

We are therefore looking for a Process and Product Owner Lead-to-Order to drive a holistic CRM business strategy and the implementation of a new CRM and quote tool:

- You are the process owner of the lead-to-order process. Therefore, you keep a close eye on process governance, and you ensure that all defined processes are supporting the sales & marketing strategy as well as compliance regulations.
- You are the product owner of the new CRM tool, SAP CX and you make sure key business requirements are met through structured and constant feedback of business stakeholders.
- In close cooperation with business experts, sales leadership, the sales force as well as experienced business consultants & developers from Bosch you will design international process standards and KPIs.
- You ensure the project’s success by defining training plans, by creating user friendly documentation and usage guide and by building up a strong network of key users that are true change agents.
- You will be part of a motivated, experienced international and interdisciplinary team and work closely with our IT department.

**Qualifications**:
**What distinguishes you**:

- ** Education**: degree in business administration or comparable education
- ** Personality**: self-driven and proactive, entrepreneurial thinking, convincing and resilient
- ** Working style**: strong creative drive, goal and result orientation, problem solving skills and excellent negotiation skills
- Experience in supporting Sales Steering and Sales Management
- ** Experience and Know-how**: comprehensive know-how Cloud CRM covering Sales, Marketing and After Sales (for example in Sales Force / MS 365 / C4C)
- Several years of CRM project experience, preferably in a large international organization
- ** Languages**: Business fluent in English, German would be a plus combined with excellent communication skills
- Comprehensive know how of sales / service processes
- Willingness to travel internationally (25%)

Additional Information
**What we offer you**:
Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health related activities | canteen | good access to public transports | space for creativity.

**Success stories don´t just happen. They are made...



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