Account Manager

2 semanas atrás

Lisboa, Portugal Bliss Applications Tempo inteiro

Account Manager

**About us**:
Bliss Applications, part of WYgroup, is a melting pot team based in Lisbon, Porto & Boston. With more than 200 Digital Products launched in the last decade, we are a savvy team of engineers and designers working together with each client to create digital experiences that improve people’s lives. We’ve done everything from disruptive mobile banks to seamless IoT ecosystems and global e-commerce solutions.

We offer a multicultural world-class team of product managers, software engineers, designers, and marketers. We think, design, and build technologies that satisfy clients' needs, searching for customized solutions to complex problems, always with a people-first approach. Strategy Design, UX/UI, Development & QA, Maintenance & Growth, all working to turn great ideas into workable solutions.

Love Mobile, Wearables, and IoT? Do you want to work with leading technologies in information, communication, social, and entertainment areas? How about international projects?

**Role Description**:
As an Account Manager you will:

- **
Build and manage relationships** with existing client base
- **
Forge** a **strong**, **close**, **trustworthy** and **positive** **relationship** with each client
- Understand the **technical and business aspects** of each client
- Drives account usage and actively **develops opportunities** to expand product sales within existing clients (up-selling and cross-selling)
- Evaluate and manage **new initiatives and business opportunities**
- Manage and solve any conflicts with the client or any problems he may have
- **
Interact and coordinate with the development team and other internal departments** working on the same account to make sure that the client’s needs are being met
- Establish budgets with the client and company
- **
Keep up with trends, changes, and competitor actions** that might affect their client

**Ideally, your profile looks somewhat like this**:

- Degree in business administration, marketing, communications, sales, business management, or related field
- 2+ years of experience in marketing, sales, account management
- Outstanding verbal and written communication skills,
- Ability to work well under pressure
- Good Negotiation skills
- Ability to juggle multiple projects/accounts as part of your day to day work
- Excellent people skills and intuition about the customers’ business needs
- Ability to deal calmly with any customer complaints or problems
- Strategic thinking and problem solving skills
- Be Proactive
- Ability to easily build good relationships with the different players from the Client side
- Have a growth mindset and focus on Continuous Improvement
- Fluency in Portuguese and English is mandatory

**If you have some of the following skills that will be considered a plus**:

- Be a_ digital aficionado_
- Domain knowledge on what it takes to build successful digital products
- Knowledge on what is the state of the art in Digital Technology and its challenges
- Experience in Mobile projects

**Where**:
Lisboa/Porto/Hybrid

**Perks about Bliss**:
We believe no day should be spent without some fun or that bit of adrenaline that makes us feel alive. Starting with challenging projects and going all the way to inspiring talks, table tennis championships, and epic parties, we have it all.

We have monthly talks and mentoring sessions, an office with an ocean view, and a great Tech, Design & Mobile team

**Everyone deserves to follow their bliss**:
At Bliss Applications, there are no boundaries when it comes to following your bliss. We’re proudly an equal opportunity employer, celebrating diversity with everyone committed to making a difference. Because to create digital products people use every day, we must include everyone in the process.

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