Port Delivery Agent
4 semanas atrás
Join our Operations & Delivery team in **Lisbon, Portugal** as a** Port Delivery Agent** where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation ensuring a high standard and quality service to achieve the highest guest and client satisfaction.
Intercruises Shoreside & Port Services is a TUI owned specialist business providing cruise ship handling services to cruise lines in destinations throughout the world.
You will be assisting cruise lines and other clients on their daily operations.
**This is a locally employed position. You must have the right to live and work in Portugal before applying. If you live in Europe and would like to work abroad - please search for our ‘flexible’ jobs.**
**ABOUT THE JOB**
- Being physically present at the port on the days of operation to deliver excellent customer and cruise line operational service.
- Handling and arranging operations agreed with our Cruise clients, throughout all different stages involved in the process and controlling operations.
- Being responsible for the smooth operation from start to end.
- Handling correspondence with clients together with the Supervisor/ Team Manager.
- Closing all invoicing and data loading procedures.
- Keeping constant contact, reserving, and updating providers accordingly.
- Liase with ships and respective operations onboard teams to review, update and arrange all final details, according to pre-approved itineraries.
- The position involves days of operation in the port, early starts and demands work during some weekends.
**ABOUT YOU**
- You have great knowledge, experience and understanding of daily planning and operations in a holiday destination and/or cruise business.
- You are a confident decision maker, even when working under pressure.
- Excellent communication skills, both verbal and written, in English, plus fluency in Portuguese.
- You have a pro-active guest service mindset with a clear focus on quality and efficiency.
- Able to work in a flexible manner (including different work shifts) depending on cruise ship schedules will be required.
- You are open to learn, grow and drive your career while passionately delivering a great service to our guests and cruise clients.
- Driver’s license is a plus
**ABOUT OUR OFFER**
- Competitive salary and benefits as standard
- Career progression opportunities in more than 50 countries worldwide
- Develop yourself as part of a friendly, richly diverse and virtual international team
- Exceptional approach to your learning - access to free learning platforms & language lessons
TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide.
TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.
**#TUIJobs #TUIMusement
-
Port Delivery Agent
1 semana atrás
Lisboa, Portugal TUI Group Tempo inteiroLisbon, Portugal- - 124871- - Onsite- - Permanent- - Full Time- - 40Join our Operations & Delivery team as a **Port Delivery Agent** in** Lisbon **where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation, ensuring a high standard and...
-
Port Delivery Agent Portugal
Há 1 mês
Lisboa, Portugal TUI Tempo inteiroJoin our Operations & Delivery team in **Lisbon, Portugal** as a Port Delivery Agent where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation ensuring a high standard and quality service to achieve the highest guest and client...
-
Port Delivery Agent Portugal
Há 1 mês
Lisboa, Portugal TUI Tempo inteiroJoin our Operations & Delivery team in Lisbon, Portugal as a Port Delivery Agent where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation ensuring a high standard and quality service to achieve the highest guest and client...
-
Port Delivery Agent Portugal
4 semanas atrás
Lisboa, Portugal TUI Tempo inteiroJoin our Operations & Delivery team in **Lisbon, Portugal** as a** Port Delivery Agent** where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation ensuring a high standard and quality service to achieve the highest guest and client...
-
Port Delivery Agent Portugal
4 semanas atrás
Lisboa, Portugal TUI Tempo inteiroJoin our Operations & Delivery team in Lisbon, Portugal as a Port Delivery Agent where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation ensuring a high standard and quality service to achieve the highest guest and client...
-
Port Delivery Agent Portugal
1 semana atrás
Lisboa, Lisboa, Portugal TUI Tempo inteiroJoin our Operations & Delivery team in Lisbon, Portugal as a Port Delivery Agent where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation ensuring a high standard and quality service to achieve the highest guest and client...
-
Port Delivery Agent Portugal
1 semana atrás
Lisboa, Lisboa, Portugal TUI Tempo inteiroJoin our Operations & Delivery team in Lisbon, Portugal as a Port Delivery Agent where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation ensuring a high standard and quality service to achieve the highest guest and client...
-
Port Delivery Agent Portugal Lisbon
Há 7 dias
Lisboa, Portugal TUI Musement Tempo inteiro**Sou uma empresa**:TUI Musement Join our Operations & Delivery team as a Port Delivery Agent in Lisbon where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation, ensuring a high standard and quality service to achieve the highest guest...
-
Customer Solutions Delivery Agent
1 semana atrás
Lisboa, Lisboa, Portugal VENTASK PORTUGAL Tempo inteiroA Ventask é uma empresa especializada em _Business Process Outsourcing (BPO)_ e estamos atualmente a procura, de profissionais dedicados e com gosto pela área de prestação de serviços.A qualidade e a experiência positiva do cliente final é o nosso foco e traduz o sucesso da nossa empresa, pelo que desempenhará um papel crucial na realização das...
-
Customer Solutions Delivery Agent
1 semana atrás
Lisboa, Lisboa, Portugal VENTASK PORTUGAL Tempo inteiroA Ventask é uma empresa especializada em _Business Process Outsourcing (BPO)_ e estamos atualmente a procura, de profissionais dedicados e com gosto pela área de prestação de serviços.A qualidade e a experiência positiva do cliente final é o nosso foco e traduz o sucesso da nossa empresa, pelo que desempenhará um papel crucial na realização das...
-
Customer Solutions Delivery Agent
2 semanas atrás
Lisboa, Portugal VENTASK PORTUGAL Tempo inteiroA **Ventask** é uma empresa especializada em _**Business Process Outsourcing (BPO)**_ e estamos atualmente a procura, de profissionais dedicados e com gosto pela área de prestação de serviços. A **qualidade e a experiência positiva do cliente final é o nosso foco **e traduz o sucesso da nossa empresa, pelo que desempenhará um papel crucial na...
-
In-Office Customer Service For Food Delivery Brand
1 semana atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroOnly apply in you are interested in an OFFICE job. The job does NOT consist of delivering food. The branch of food delivery services is significantly growing.Who doesn't find it convenient to just pick your favorite food and let it deliver within a few minutes on your sofa? If you are interested in that logistical challenge, join the customer service team...
-
Delivery Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Dellent Tempo inteiroA Dellent é uma empresa de consultoria especializada em Sistemas de Informação e Telecomunicações. O nosso objetivo é conseguirmos ajudar os nossos consultores e candidatos a integrarem projetos que vão ao encontro dos seus interesses, motivações e expectativas.Se és um profissional apaixonado pelo universo automóvel e pela inovação na...
-
Delivery Manager
Há 1 mês
Lisboa, Lisboa, Portugal Dellent Tempo inteiroA Dellent é uma empresa de consultoria especializada em Sistemas de Informação e Telecomunicações. O nosso objetivo é conseguirmos ajudar os nossos consultores e candidatos a integrarem projetos que vão ao encontro dos seus interesses, motivações e expectativas.Se és um profissional apaixonado pelo universo automóvel e pela inovação na...
-
Delivery Manager
1 semana atrás
Lisboa, Lisboa, Portugal Casa Safari Lda Tempo inteiroWe're looking for a Delivery Manager to join us on our mission to solve chaos in international real estate markets. Overseeing our Data Science services and project, the core responsibility is to ensure efficient delivery, team outputs with a strong and effective communication, planning, organization and control of current and future projects.Mission,...
-
Polish Speaking Telesales Agents
4 semanas atrás
Lisboa, Portugal Recruitment Direct Ltd Tempo inteiro**Polish Speaking Telesales Agents** **Lisbon, Portugal** **€990 gross per month + free accommodation for the whole contract duration** **Job Duties** As a Telesales Agent you will have a passion for Sales and a career in the advertising industry. Become an expert in this leading online food delivery products, effectively identifying and matching the...
-
Polish Speaking Telesales Agents
3 semanas atrás
Lisboa, Portugal Recruitment Direct Ltd Tempo inteiro**Polish Speaking Telesales Agents** **Lisbon, Portugal** **€990 gross per month + free accommodation for the whole contract duration** **Job Duties** As a Telesales Agent you will have a passion for Sales and a career in the advertising industry. Become an expert in this leading online food delivery products, effectively identifying and matching the...
-
Delivery Manager
3 semanas atrás
Lisboa, Portugal Dellent Tempo inteiroA Dellent é uma empresa de consultoria especializada em Sistemas de Informação e Telecomunicações. O nosso objetivo é conseguirmos ajudar os nossos consultores e candidatos a integrarem projetos que vão ao encontro dos seus interesses, motivações e expectativas. Se és um profissional apaixonado pelo universo automóvel e pela inovação na...
-
Delivery Manager
Há 1 mês
Lisboa, Portugal Dellent Tempo inteiroA Dellent é uma empresa de consultoria especializada em Sistemas de Informação e Telecomunicações. O nosso objetivo é conseguirmos ajudar os nossos consultores e candidatos a integrarem projetos que vão ao encontro dos seus interesses, motivações e expectativas. Se és um profissional apaixonado pelo universo automóvel e pela inovação na...
-
Service Desk Agent
Há 3 dias
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading tech company that is looking to recruit a German speaking Service Desk Agent to join their team. Position: Service Desk Agent Location: Lisbon, Portugal, Braga, Portugal or Remote, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Communicate with...