Kundensupport Agent Sixt Ride
3 meses atrás
Du suchst nach einer aufregenden Herausforderung im Customer Service? Dann bist Du bei uns genau richtig Wir suchen derzeit nach engagierten und kommunikationsfreudigen Agenten (m/w/d) für unser SIXT Ride Kundensupport-Team in Lissabon. Wenn Du für jeden Kunden ein unvergessliches Erlebnis schaffen möchtest, dann bist Du herzlich willkommen auf dieser Reise in die Zukunft der Mobilität Wir freuen uns auf Deine Bewerbung.
**DO WHAT YOU LOVE**:
Du beantwortest alle eingehenden Kundenanfragen vor, während und nach der Buchung per E-Mail sowie am Telefon und kümmerst Dich um die Beantwortung von Reklamationen. Du sammelst das Feedback unserer Kunden, unterstützt so den Erfolg von SIXT und bringst gerne Verbesserungsvorschläge ein. Klingt interessant? Dann nicht zögern, sondern gleich bewerben. Wir freuen uns auf Dich
**COME AS YOU ARE**:
- Du bist so wie wir - sympathisch und hochmotiviert
- Du sprichst fließend Deutsch sowie sehr gutes Englisch (Niveau B2 oder höher)
- Du hast bereits erste Erfahrung im Umgang mit Kunden gesammelt und hervorragender Service ist für dich selbstverständlich
- Du hast Spaß am Umgang mit Partnern und Kunden und verfügst über sehr gute Kommunikationsfähigkeiten und Empathie
- Du kannst sehr schnell auf neue Sachverhalte reagieren und bringst gute Problemanalyse
- und Problemlösungsfähigkeiten mit
- Schicht
- und Wochenenddienste sind für Dich kein Problem
- Du bist sicher im Umgang mit dem PC und gängiger Software (Microsoft Office)
- Du verlierst nie den Überblick und das Ziel aus den Augen, auch wenn´s mal etwas hektisch wird
- Du bist proaktiv und nimmst den Hörer in die Hand
**Additional Information**:
Working at SIXT not only means creating the future of mobility, but also offers personal benefits. This means especially for you: 28 days of vacation, no dress code, a hybrid working model and flexible working hours. In our modern office, with new equipment, you can stock up on coffee at any time and spend your lunch break with colleagues in the on-site restaurant that provides healthy and delicious food for everyone.
Moreover, we offer you a super international working environment, numerous trainings for your individual development, participation in external conferences and we even organize internal dev & tech talks. It is very important to us that you can develop personally and grow within our company.
Furthermore, you can benefit from our Coverflex advantage system. With this system you can select the benefits you want - This way you can decide for yourself what you want to use your benefits for
In addition, your colleagues are pretty awesome. Which is important when you spend so much time together, and besides, no wonder when you get a bonus for referring friends as new employees. Otherwise, we live "work hard, play hard" - our parties are legendary We also demand and promote DiverSIXTy, a corporate culture of acceptance, appreciation, and respect, in which everyone can develop their personality and ideas.
**About us**:
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