Customer Support Agent Ersatzwagenservice
1 semana atrás
Stellenbeschreibung Bei Pannen und Unfällen sorgst Du als Customer Service Agent (m/w/d) im Bereich Replacement dafür, dass Privatkunden schnell und unkompliziert einen Ersatzwagen zur Verfügung gestellt bekommen.
Dabei arbeitet unser Team in Rostock und Lissabon eng mit unterschiedlichen Versicherungs- und Schutzbriefgesellschaften zusammen, deren Aufträge zügig und kundenorientiert per Email oder am Telefon bearbeitet werden.
Danach werden Aufträge erstellt und angefragte Fahrzeuge reserviert.
DEINE ROLLE BEI SIXT Du schaffst für jeden Kunden ein unvergessliches Erlebnis und gehst individuell auf deren Wünsche und Fragen ein Du sorgst für eine reibungslose sowie schnelle Kommunikation und Abwicklung unserer Kundenanliegen - am Telefon sowie per Email Du bringst Deine Erfahrungen als Call Center Agent, Kundenbetreuer oder Support-Mitarbeiter ein; gerne auch aus dem internationalen Umfeld Du bist bereit, im Schichtdienst zu arbeiten (auch sonn- und feiertags) DEINE FÄHIGKEITEN ZÄHLEN Du hast Spaß am Kundenkontakt und weißt auch mit anspruchsvollen Kunden umzugehen Du bist aufgeschlossen, kommunikativ, schreibst und telefonierst gerne Du hast fließende Deutschkenntnisse in Wort und Schrift und verfügst über gute Englischkenntnisse - ein Telefonat auf Englisch ist kein Problem für dich Du arbeitest zuverlässig und selbstständig Du hast eine service- und lösungsorientierte Mentalität Du hast erste Erfahrungen im Umgang mit MS-Office Programmen (v. a.
Word und Outlook) WAS WIR DIR BIETEN 28 Urlaubstage statt der gesetzlich vorgeschriebenen 22 Tage An Deinem Geburtstag hast Du frei Mobilitätszuschuss: 160 EUR pro Monat für das Pendeln zum und vom Büro via Bolt Krankenversicherung, die auch Ehepartner und Kinder abdeckt 1.500 EUR Budget auf der Coverflex-Karte Essenszuschuss in Höhe von 8,32 EUR pro Arbeitstag Mitarbeiterrabatte bei SIXT-Automieten Hybrides Arbeitsmodell: Bis zu 3 Tage pro Woche kannst Du von zu Hause aus arbeiten und 2 Tage pro Woche bist Du im Büro Zusätzliche Informationen Dein Arbeitsbereich: Ein offenes Ohr für unsere Kunden - nichts ist uns wichtiger.
Wir sind immer da, wenn es Fragen, Wünsche oder Probleme gibt.
Ob per Telefon, E-Mail, Chat oder Social Media, ob auf Deutsch oder Englisch: Wir sind erst zufrieden, wenn unsere Kunden zufrieden sind.
Über uns: Wir sind ein weltweit führender Mobilitätsdienstleister mit einem Umsatz von 3,07 Milliarden Euro und rund 9.000 Mitarbeitern weltweit.
Unsere Mobilitätsplattform ONE vereint unsere Produkte SIXT rent (Autovermietung), SIXT share (Carsharing), SIXT ride (Taxi-, Fahr- und Chauffeurservices), SIXT+ (Auto Abo) und gibt unseren Kunden Zugang zu unserer Flotte von 222.000 Fahrzeugen, den Services von 2.500 Kooperationspartnern und rund 5 Millionen Fahrern weltweit.
Zusammen mit unseren Franchise-Partnern sind wir in mehr als 110 Ländern an 2.098 Vermietstationen präsent.
Bei SIXT stehen ein erstklassiges Kundenerlebnis sowie ein herausragender Kundenservice an erster Stelle.
Wir setzen auf echtes Unternehmertum und langfristige Stabilität und richten unsere Unternehmensstrategie mit Weitsicht aus.
Mit uns durchstarten und die Welt der Mobilität revolutionieren?
Jetzt bewerben
-
Dutch Inbound Customer Support Agent
3 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAbout LisbonLisbon, Portugal's hilly coastal capital city, boasts a rich history and stunning architecture. The city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge create a breathtaking backdrop. The National Azulejo Museum showcases five centuries of decorative ceramic tiles, while nearby beaches like Cascais and Estoril...
-
French Senior Customer Support Agent In Lisbon
3 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroReference: COLI About LisbonLisbon is a rewarding destination where the modern architecture blends into old neighborhoods perfectly. You can always find a good restaurant for seafood or bacalhau on the next corner at a low price with a sea view.About the jobWe help companies modernize technology, reimagine processes and transform experiences, so they stay...
-
German Senior Customer Support Agent In Lisbon
3 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroAbout Lisbon Lisbon is a rewarding destination where the modern architecture blends into old neighborhoods perfectly. You can always find a good restaurant for seafood or bacalhau on the next corner at a low price with a sea view. About the job We help companies modernize technology, reimagine processes and transform experiences, so they stay ahead in a...
-
German Senior Customer Support Agent In Lisbon
3 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroAbout LisbonLisbon is a rewarding destination where the modern architecture blends into old neighborhoods perfectly. You can always find a good restaurant for seafood or bacalhau on the next corner at a low price with a sea view.About the jobWe help companies modernize technology, reimagine processes and transform experiences, so they stay ahead in a...
-
Customer Support Fr/Es Speaker @ Movework
2 semanas atrás
Lisboa, Portugal Support Tempo inteiroCustomer Support FR/ES Speaker @ MoveWORK To respond to incoming requests from platform users via the various communication channels;Responsibilities:Follow up requests until they are resolved in accordance with the internal process;Respond quickly and effectively to emergencies and reassure customers in the event of a problem;Escalate any difficulties...
-
Dutch Inbound Customer Support Agent In Lisbon
4 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroReference: MALI - (Booking)About Lisbon Lisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...
-
Dutch Inbound Customer Support Agent in Lisbon
4 semanas atrás
Lisboa, Portugal Customer Labs Tempo inteiroReference: MALI - (Booking)About LisbonLisbon is Portugal’s hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city’s pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...
-
Dutch Inbound Customer Support Agent In Lisbon
3 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroReference: MALI - (Booking)About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...
-
Customer Support Agent
5 meses atrás
Lisboa, Portugal Cross Borders Talents Tempo inteiro**We from Cross Border Talents are looking for Italian speakers for the role of Customer Support Agent, to work in Lisbon.** **Your Role as a Customer Support Agent** - Answer to inbound calls and customer inquiries - Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic...
-
German Customer Support Agent in Lisbon
3 semanas atrás
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroAbout the RoleWe are seeking a skilled German Customer Support Agent to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients in Germany and other German-speaking countries. Your primary focus will be on bridging the gap between our hotels and suppliers, ensuring...
-
Customer Service Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Support Tempo inteiro**Customer Support Role at Movework**We are seeking a skilled Customer Support Representative to join our team at Movework. As a key member of our support team, you will be responsible for providing exceptional customer service to our users via various communication channels.**Key Responsibilities:**• Respond to incoming requests from platform users in a...
-
Customer Support Agent
Há 7 dias
Lisboa, Portugal Recruitment Apple Lovers Tempo inteiroWe are currently seeking a Customer Support Agent to join our Portuguese team. Details: - **Position**: Customer Support Agent - **Location**: Lisbon, Portugal - **Employment Type**: Full-time **Duties and Responsibilities**: - Provide professional support and ensure customer satisfaction. - Address customer complaints, offer timely solutions and follow...
-
Customer Support Agent
5 meses atrás
Lisboa, Portugal Cross Borders Talents Tempo inteiro**Job Title: Customer Support Agent (French Speaker)** **Location**: Lisbon, Portugal **Job Type**: Full-Time **About Us**: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in French....
-
Customer Support Agent
5 meses atrás
Lisboa, Portugal Cross Borders Talents Tempo inteiro**Job Title: Customer Support Agent (German Speaker)** **Location**: Lisbon, Portugal **Job Type**: Full-Time **About Us**: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in German....
-
Customer Support Agent
5 meses atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit an Italian-speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Identify issues...
-
Customer Support Agent
2 semanas atrás
Lisboa, Portugal Cross Borders Talents Tempo inteiro**Job Title: Customer Support Agent (German Speaker)** **Location**: Lisbon, Portugal **Job Type**: Full-Time **About Us**: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in German....
-
French-Speaking Customer Support Specialist
3 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroAre you sure you want to apply for this vacancy without completing your profile? Update your profile here.Lisbon, PortugalFrench-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office.Your Tasks:Communicate with customers using...
-
Customer Support Specialist
3 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroPosition: Dutch/Flemish Customer Support SpecialistLocation: Lisbon, PortugalEmployment type: Full-timeDUTIES AND RESPONSIBILITIES: Assist customers of a video streaming platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat) Identify issues the clients are facing, handle complaints, provide solutions...
-
Customer Support Specialist
3 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroPosition: Dutch/Flemish Customer Support Specialist Location: Lisbon, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES: Assist customers of a video streaming platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat) Identify issues the clients are facing, handle complaints, provide solutions...
-
French-Speaking Customer Support Specialist
4 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroAre you sure you want to apply for this vacancy without completing your profile? Update your profile here.Lisbon, Portugal French-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office.Your Tasks:Communicate with customers using...