Recrutamos Customer Service Agent

6 meses atrás


Lisboa, Portugal Interim Direct Tempo inteiro

A Interim Direct empresa de recursos humanos está recrutar para um cliente na área de Call-Center para a Povoa de Santa Iria.

função terá como principais responsabilidades: Efetuar o acompanhamento o acompanhamento dos serviços dos clientes.

As suas principais atividades são:

- Listar envios dos clientes
- Controlo regular do status dos envios
- Elaborar reporting regular
- Abrir processos de reclamações
- Efetuar contactos telefónicos proativos com os clientes
- Envio de bookings aos agentes para cargas de importação e folllow-up dos processos
- Receber ordens de carga
- Criação de reservas de exportação
- Efetuar contactos telefónicos proativos com os clientes

**Requisitos**:
Formação académica superior (valorizado) ; Valorizada formação académica superior nas áreas de comércio internacional, gestão, ciências empresariais ou áreas afins;
Experiência profissional 1 ano em funções similares;
Bons conhecimentos de inglês;
Bons conhecimentos de informática;
Capacidade de relacionamento;
Excelentes competências de comunicação.

**Oferecemos**:

- Contrato de trabalho;
- Vencimento compatível com a função.

**Tipo de oferta**: Período Integral

Horário de trabalho:

- Turno de 8 horas

Tipos de pagamento complementares:

- Adicional nocturno
- Hora extra
- Subsídio de Natal


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