Customer Service Agent
6 meses atrás
**We are Kaizen Gaming**
Kaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in the world, operating in 13 markets with 2 brands, Betano & Stoiximan.
We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.
We are a diverse team of more than 2.200 Kaizeners, from 40+ nationalities spreading across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there'll be no average day for you. Ready to press play on potential?
**Let's start with the role**
It is all about communication. Our Customer Service Team suggests the only touchpoint for our customers who want to communicate with us. As a CS Agent, you will be responsible for handling all communications and assisting our customers with inquiries and issues they may face. Our Customer Service department is the front line of our services and suggests one of our great strengths.
**As a Customer Service Agent you will**:
- Treat customers with respect and do whatever you can, within company policies, to make sure
customers are satisfied;
- Internal communication with other departments, following pending issues related to customer's
requests;
- Always be updated with the company's product, promos, policy and changes as required;
- Update customer database;
- Collaborate with team/shift leader & colleagues.
**What you'll bring**
- Advanced communication skills;
- Excellent knowledge of the English language;
- Active listening: Giving full attention to what other people are saying, taking time to understand
the points being made, asking questions and respond as appropriate;
- Written expression: the ability to communicate information and data in writing so others will
understand;
- Service orientation: Actively looking for ways to help customers;
- Good skills in computer & MS Office / G Suite;
- Experience in online customer support;
- Knowledge of sports (hockey, baseball, basketball, American Football) will be considered an asset;
- Availability to work in shifts (primarily morning shifts, weekends included).
**Recruitment Privacy Notice**
Regarding the data you share with us, you may find and read our recruitment privacy notice here.
-
Customer Service Agent
Há 4 dias
Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiroAbout the RoleAt United Parcel Service, we are seeking a skilled Customer Service Agent to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.The successful candidate will be responsible for managing customer inquiries, resolving issues...
-
Customer Service Agent
3 semanas atrás
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroJob Title: Customer Service Agent - Multilingual Support SpecialistAbout the Role:We are seeking a highly skilled and multilingual Customer Service Agent to join our team at Accs - Ares Customer Care Solutions GmbH. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients across various...
-
Dutch Inbound Customer Support Agent in Lisbon
2 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroReference: MALI - (Booking)About LisbonLisbon is Portugal’s hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city’s pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...
-
Dutch Inbound Customer Support Agent In Lisbon
4 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroReference: MALI - (Booking)About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...
-
Dutch Inbound Customer Support Agent In Lisbon
4 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroReference: MALI - (Booking)About Lisbon Lisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...
-
German Senior Customer Support Agent In Lisbon
4 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroAbout Lisbon Lisbon is a rewarding destination where the modern architecture blends into old neighborhoods perfectly. You can always find a good restaurant for seafood or bacalhau on the next corner at a low price with a sea view. About the job We help companies modernize technology, reimagine processes and transform experiences, so they stay ahead in a...
-
Senior Customer Support Agent
Há 5 dias
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAbout Our CompanyAt Customer Labs, we help businesses modernize technology, reimagine processes, and transform experiences to stay ahead in a fast-changing world. We're committed to delivering exceptional customer support that meets the evolving needs of our clients.Salary DetailsWe offer a competitive salary of € 50,000 per annum, plus a performance-based...
-
German Senior Customer Support Agent In Lisbon
4 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroAbout LisbonLisbon is a rewarding destination where the modern architecture blends into old neighborhoods perfectly. You can always find a good restaurant for seafood or bacalhau on the next corner at a low price with a sea view.About the jobWe help companies modernize technology, reimagine processes and transform experiences, so they stay ahead in a...
-
**Customer Service Agent
4 semanas atrás
Lisboa, Lisboa, Portugal Adecco Tempo inteiro**About the Role**Customer Service Agent - ReservationsAre you looking for a new opportunity to provide exceptional customer service in a dynamic hotel environment?We are seeking a highly motivated Customer Service Agent to join our reservations team. As a key member of our sales and service team, you will be responsible for handling customer inquiries,...
-
Customer Service Agent
3 semanas atrás
Lisboa, Portugal Buscojobs Portugal Tempo inteiroCUSTOMER SERVICE AGENT - ESPAÑOL Empresa: Michael Page PortugalTipo de Emprego: Periodo IntegralLisboa, Distrito De Lisboa Número de Aplicantes: 000+Aplique agoraDescrição do Emprego - CUSTOMER SERVICE AGENT - ESPAÑOL Nuestro cliente es una multinacional de referencia en su mercado con oficinas en Vialonga. Buscamos a Operador(a) de Back Office y...
-
Customer Service Agent
3 semanas atrás
Lisboa, Portugal Michael Page Tempo inteiroWe are looking for a Bilingual Customer Service Agent.Based in Lisbon, Portugal.Sobre o nosso clienteA British business looking to open a call centre in Lisbon, Portugal.DescriçãoCustomer Support:Handle incoming customer calls and live chat inquiries promptly and efficiently.Actively listen to customer concerns and questions, understanding their...
-
Customer Service Agent
2 semanas atrás
Lisboa, Portugal Buscojobs Portugal Tempo inteiroWe are looking for a Bilingual Customer Service Agent.Based in Lisbon, Portugal.A British business looking to open a call centre in Lisbon, Portugal.Customer Support:Handle incoming customer calls and live chat inquiries promptly and efficiently.Actively listen to customer concerns and questions, understanding their needs.Provide accurate and timely...
-
Customer Service Agent
3 semanas atrás
Lisboa, Portugal Entain plc Tempo inteiroCompany Description Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly,...
-
Russian-Speaking Customer Service Agent
2 semanas atrás
Lisboa, Portugal Buscojobs Portugal Tempo inteiroAre you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognized as an excellent company to work for and one of the best customer service provider companies, considered several...
-
Spanish Speaking Customer Service Agent
7 meses atrás
Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro¡Hola, amigos! Are you passionate about providing excellent customer service? Do you have a knack for solving problems? If you're a natural communicator who's eager to help others, then we have the perfect role for you! We're on the hunt for a Spanish Speaking Customer Service Agent to join our team in beautiful Lisboa. As a Spanish Speaking Customer...
-
Lisboa, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognized as an excellent company to work for and one of the best costumer services provider company, considered several...
-
Customer Experience Agent
Há 1 mês
Lisboa, Lisboa, Portugal Job Squad Tempo inteiroAt Job Squad, we're looking for a talented Customer Support Agent to join our team. As a Customer Support Agent, you will play a crucial role in delivering exceptional service to our clients across Europe.The RoleAs a Customer Support Agent, your key responsibilities will include:Handling incoming calls and emails from clientsResolving issues related to ID...
-
Customer Support Agent
6 meses atrás
Lisboa, Portugal Cross Borders Talents Tempo inteiro**We from Cross Border Talents are looking for Italian speakers for the role of Customer Support Agent, to work in Lisbon.** **Your Role as a Customer Support Agent** - Answer to inbound calls and customer inquiries - Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic...
-
Customer Service Agent
2 meses atrás
Lisboa, Portugal Michael Page Portugal Tempo inteiroCustomer Service Agent - Norwegian / Swedish (m/f)Referencia: JN -******** Adicionado em 27.09.2024 Sobre os nossos clientes Multinational Company, leader on its market with operations based in Lisbon Descriçao da oferta You'll be joining a dynamic team providing customer support for well known brand. Description Respond to customer inquiries in an...
-
Customer Service Agent
3 semanas atrás
Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiroAdecco Prestação De Serviços, Lda is looking for a skilled Customer Service Agent to join their team in Lisboa. This role is ideal for individuals who enjoy communicating with customers and have excellent language skills.The successful candidate will be responsible for scheduling pallet collections and providing top-notch customer service to clients in...