![Capgemini Engineering](https://media.trabajo.org/img/noimg.jpg)
Junior Service Desk
4 semanas atrás
**Company**:
We are Capgemini Engineering. A brand part of the Capgemini Group.
We have the mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, diversity, inclusion, a purpose of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can learn more about Capgemini Engineering here:
Y**ou can help us to achieve our mission **
Now, we have more than 270,000 team members in nearly 50 countries, in sectors such as aeronautics, automotive, communications, energy, life sciences, software & internet, space & defense and consumer products.
**Your Mission**:
Capgemini Engineering is looking for a Junior Service Desk to be part of our team.
**Your Role**:
- Provides technical support to users for troubleshooting issues and answering questions.
- Onsite Hand/Eyes support contact for Group IT.
- Onsite (Hand/Eyes) and remote support contact for Service Desk and other Group IT teams.
- Office equipment checks, support and maintenance (printers, projectors, meeting room screens, video conferencing systems etc.)
- Service NOW (ITSM) call registration or other ticket registration system
- H/W break-fix and maintenance
- Paperwork for asset & finance management
- PC preparations (W’11 incl. MS Office build, configuration) and startup training (provisioning) to new users.
- PC and PC supply provisioning.
**Your Profile**:
- Apple Mac OS knowledge is a plus
- Problem-Solving, LAN Basic Knowledge;
- Verbal Communication;
- Operating Systems;
- Phone Skills;
- Customer Service;
- Organizational and time-management skills;
- Good knowledge of internet security and data privacy principles.
- Average knowledge of English and local language (spoken and written).
**Our offer**:
- Integration in a multinational company
- Participation in international projects
- Career evolution
- New challenges
-
Junior Service Desk
Há 5 dias
Porto, Porto, Portugal Capgemini Engineering Tempo inteiroCompany:We are Capgemini Engineering. A brand part of the Capgemini Group.We have the mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, diversity, inclusion, a purpose of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so,...
-
Junior Service Desk Analyst
3 semanas atrás
Porto, Portugal FARFETCH Tempo inteiroFARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome...
-
Service Desk
Há 5 dias
Porto, Porto, Portugal Vertente Humana Tempo inteiroA Vertente Humana, empresa de recrutamento e seleção, trabalho temporário, formação e outsourcing, em grande expansão no seu sector de atividade, e a operar na área da gestão integral de recursos humanos, encontra-se a recrutar para empresa cliente de prestígio no Porto, Agente de Service Desk (M/F).Funções: Assegurar o serviço de Service Desk...
-
Service Desk Agent
2 semanas atrás
Porto, Portugal FARFETCH Tempo inteiroTHE ROLE Reporting to the Engineering area, with a dotted line to the Global Tech Service Management area, you will be the first point of contact for the users who call our Service Desk. While providing the highest level of customer service, you will answer incoming calls, tracking all information in a call tracking system, using a knowledge base tool...
-
Service Desk Agent
Há 5 dias
Porto, Porto, Portugal Farfetch Tempo inteiroTHE ROLEReporting to the Engineering area, with a dotted line to the Global Tech Service Management area, you will be the first point of contact for the users who call our Service Desk. While providing the highest level of customer service, you will answer incoming calls, tracking all information in a call tracking system, using a knowledge base tool along...
-
Service Desk Agent
1 semana atrás
Porto, Portugal Farfetch Tempo inteiroTHE ROLE Reporting to the Engineering area, with a dotted line to the Global Tech Service Management area, you will be the first point of contact for the users who call our Service Desk. While providing the highest level of customer service, you will answer incoming calls, tracking all information in a call tracking system, using a knowledge base tool along...
-
Especialista de Service Desk
Há 5 dias
Porto, Porto, Portugal Michael Page Tempo inteiroO nosso cliente é uma entidade de referência em serviços de diagnósticos e anatomia patológica. Com mais de 25 anos no mercado, procuram melhorar a equipa interna com maior foco nas tecnologias.O perfil de Service Desk desempenha um papel vital no suporte técnico, sendo o primeiro ponto de contato para os utilizadores. Este profissional é responsável...
-
Service Desk agent
Há 1 mês
Porto, Portugal Farfetch Tempo inteiroTHE ROLE Reporting to the Engineering area, with a dotted line to the Global Tech Service Management area, you will be the first point of contact for the users who call our Service Desk. While providing the highest level of customer service, you will answer incoming calls, tracking all information in a call tracking system, using a knowledge base...
-
Procurement Service Desk Analyst
2 meses atrás
Porto, Portugal KANTAR Tempo inteiroKantar is the world’s leading marketing data and analytics company. We have a complete, unique and rounded understanding of how people think, feel and act; globally and locally in over 90 markets. By combining the deep expertise of our people, our data resources and benchmarks and our innovative analytics and technology, we help our clients understand...
-
Service Desk agent
Há 5 dias
Porto, Porto, Portugal Farfetch Tempo inteiroTHE ROLE Reporting to the Engineering area, with a dotted line to the Global Tech Service Management area, you will be the first point of contact for the users who call our Service Desk. While providing the highest level of customer service, you will answer incoming calls, tracking all information in a call tracking system, using a knowledge base tool...
-
Service Desk agent
3 semanas atrás
Porto, Portugal Farfetch Tempo inteiroTHE ROLE Reporting to the Engineering area, with a dotted line to the Global Tech Service Management area, you will be the first point of contact for the users who call our Service Desk. While providing the highest level of customer service, you will answer incoming calls, tracking all information in a call tracking system, using a knowledge base...
-
Service Desk
Há 3 dias
Porto, Portugal Konica Minolta Portugal Tempo inteiroA Konica Minolta é uma multinacional japonesa com uma mentalidade de start-up. Apesar de termos mais de 100 anos no mercado mundial estamos em constante desenvolvimento e evolução. Hoje trabalhamos em soluções de Printing e Software. Somos orgulhosamente uma das 100 melhores empresas para trabalhar em Portugal, pelo 5º ano consecutivo. Neste momento,...
-
Procurement Service Desk Analyst
3 semanas atrás
Porto, Portugal KANTAR Tempo inteiroWe go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than...
-
Procurement Service Desk Analyst
Há 5 dias
Porto, Porto, Portugal KANTAR Tempo inteiroWe go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.To start a career that is out of the ordinary, please apply...Job DetailsKantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else....
-
Service Desk Support Technician
1 semana atrás
Porto, Portugal Five9 Tempo inteiroFive9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution...
-
Service Desk
2 meses atrás
Porto, Portugal Vertente Humana Tempo inteiroA Vertente Humana, empresa de recrutamento e seleção, trabalho temporário, formação e outsourcing, em grande expansão no seu sector de atividade, e a operar na área da gestão integral de recursos humanos, encontra-se a recrutar para empresa cliente de prestígio no **Porto, Agente de Service Desk (M/F).** **Funções**: - Assegurar o serviço de...
-
Service Desk Support Technician
1 semana atrás
Porto, Portugal Five9 UK Tempo inteiroFive9 is a leading provider of cloud software for the enterprise contact centre market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centres, helping organisations transition from legacy premise-based solutions to...
-
Service Desk
4 semanas atrás
Porto, Porto, Portugal Konica Minolta Tempo inteiroA Konica Minolta é uma multinacional japonesa com uma mentalidade de start-up. Apesar de termos mais de 100 anos no mercado mundial estamos em constante desenvolvimento e evolução. Hoje trabalhamos em soluções de Printing e Software. Somos orgulhosamente uma das 100 melhores empresas para trabalhar em Portugal, pelo 5o ano consecutivo. Neste momento,...
-
Service Desk
Há 5 dias
Porto, Porto, Portugal Konica Minolta Tempo inteiroA Konica Minolta é uma multinacional japonesa com uma mentalidade de start-up. Apesar de termos mais de 100 anos no mercado mundial estamos em constante desenvolvimento e evolução. Hoje trabalhamos em soluções de Printing e Software. Somos orgulhosamente uma das 100 melhores empresas para trabalhar em Portugal, pelo 5o ano consecutivo. Neste momento,...
-
Service Desk
3 semanas atrás
Porto, Porto, Portugal Konica Minolta Tempo inteiroA Konica Minolta é uma multinacional japonesa com uma mentalidade de start-up. Apesar de termos mais de 100 anos no mercado mundial estamos em constante desenvolvimento e evolução. Hoje trabalhamos em soluções de Printing e Software. Somos orgulhosamente uma das 100 melhores empresas para trabalhar em Portugal, pelo 5o ano consecutivo. Neste momento,...