Support Worker

4 meses atrás


Porto, Portugal Dublin Simon Community Tempo inteiro

**About Us**

At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response, and other targeted interventions, through advocacy and partnership. If you share our values and want to make a difference also, come talk to us at Dublin Simon Community.

**About the Flexi team**

As a Support Worker working across services, you’ll have the opportunity to work over the full spectrum of services in Dublin Simon Community. You will be part of a large team of support workers who cover a variety of shifts across Emergency Accommodation Services, Treatment Services, our Outreach Service, and Long-Term Accommodation Services and will report to the Flexi Service Manager. The Support Worker role in the Flexi Team is an opportunity to gain frontline experience in a variety of services and many employees who have started in this Team, have moved into Support and Project Worker roles within one service. As well as our induction program, you will be provided with 10 training days throughout the year, ensuring you have the support and training to succeed in this role.

Flexibility and adaptability are core personality for this role, you must be available to cover a mix of Day shifts, Night shifts, and Weekends in various different services.

**About the job**

Location: 11 Dublin Simon Community Projects in Dublin and 2 services in Co. Wicklow.

Working Hours: 37.5 hours per week on a 24/7 rota, 7-day liability - Monday to Sunday

**Salary**: €28,500 to €29,296 after 6 months probation Extra money on BH, Sundays, Night shifts

From Dublin Simon we offer you the flights from your Country to Dublin (Not more of €

250) and one-month apartment free

**Your Responsibilities**
- Support the project/key workers and management in the implementation of operational and strategic goals; including following up on support plan actions, supporting the service user to achieve their goals.
- Building professional relationships of trust with all service users and residents. Treating all service users and residents with dignity and respect.
- Conduct harm reduction interventions; overdose prevention, stabilisation.
- Completion of daily duties which may include assisting clients and supporting them around their mental and physical health, addiction issues, ensuring that physical needs such as bathing and washing clothing are carried out and general upkeep of building by cleaning.
- Support the safe and healthy functioning of each building to ensure the safety of and the service users/residents in that building, procedures relating to fire safety, hazard management, building checks, sharps disposal, and management of challenging behaviour.
- Managing complex and challenging behaviour and conflict management and ensuring residents adhere to accommodation agreements.
- To carry out all administrative duties such as: managing petty cash, record keeping (electronic), record keeping (paper), filing, answering queries via phone.
- Ensure consistent handovers, diary, incident reports, and follow-ups, in accordance with organisation policies.
- Ensure consistent handovers, diary, incident reports, and follow-ups, in accordance with organisation policies.
- Ensure services and projects are compliant with organisational policies, procedures, and guidelines in the following areas: Fire Safety, Confidentiality, Child Protection, Data Protection, Admissions, Case Management, and Disengagement, etc.
- Undertake other related duties as may reasonably be assigned by your line manager.

**Essential for the role**:

- Hight level of English - C1
- Send us your English CV
- Level 6, 7 or 8 in a relevant field with 6 months experience in similar setting (including voluntary work and college placement)

Or
- Level 5 in relevant field with 12 months experience in similar setting (including voluntary work and college placement)
- A Passion for helping people.
- Flexibility to work in an agile environment.
- Willingness to learn.
- Experience in carrying out Health & Safety inspections and audits.

**Benefits to working with Dublin Simon Community**:

- 25 days annual leave
- 5% matched contribution to your pension
- Paid Sick Leave Policy
- Paid Maternity Leave Policy
- Bike to Work Scheme
- Commuter Travel Tax Savers Ticket
- 1st-week Comprehensive Training
- Progression Opportunities

**Please note, if you are unsure of any of the requirements, contact the Recruitment Team on (01) 6354860**

**Job Types**: Full-time, Permanent

Pay: 30,000.00€ - 30,796.00€ per year

Application Question(s):

- In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid Employment Permit. Do you require an Employment Permit to work in Ireland?
- Did you upload your English CV?
- We are looking for someone who can join the team in June. Could you move to Ireland in June?


  • General Services Worker

    4 meses atrás


    Porto, Portugal DH Group - Recruitment & Building Tempo inteiro

    READ, WRITE AND SPEAK ENGLISH IS MANDATORY Job Description: Provides a diverse range of routine general services support to a specified operating unit of the Project. May perform clerical services, equipment operation, basic maintenance and repair, materials handling, custodial services, logístical support, office and site materials order and/or purchase,...

  • IT Support Manager

    4 meses atrás


    Porto, Portugal Five9 Tempo inteiro

    Responsibilities: Lead a team of support staff through daily support and project management tasks to ensure high quality and timely service is provided within the EMEA region. Serve as the main IT business partner for the Five9 Porto, Portugal office leadership and other business partners. Provide support services to Five9 employees with technical...

  • IT Support Manager

    3 meses atrás


    Porto, Portugal Five9 Tempo inteiro

    Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

  • Technical Support Specialist

    2 semanas atrás


    Porto, Portugal Ikea Tempo inteiro

    .Technical Support Specialist - North MarketJob ID: 239422Date posted: 24/08/2024Who you areAs an instore Technical Support Specialist, you will provide primary 1st and 2nd line technical support, serving the home store and other IKEA stores/units with a larger regional team. You will offer support and coverage for business-as-usual service desk tasks, as...

  • Technical Support Specialist

    2 semanas atrás


    Porto, Portugal Ikea Tempo inteiro

    .Technical Support Specialist - North Market Job ID: 239422 Date posted: 24/08/2024 Who you are As an instore Technical Support Specialist, you will provide primary 1st and 2nd line technical support, serving the home store and other IKEA stores/units with a larger regional team. You will offer support and coverage for business-as-usual service desk tasks,...


  • Porto, Portugal Ikea Tempo inteiro

    Job ID: 256341Date posted: 06/09/2024Who you areWhen you visit an IKEA store, it is very likely that you will come across co-workers in the customer relations area. These colleagues are responsible for supporting our customers' experience at the beginning and end of their journey through our store. This means they play a very important role in creating a...


  • Porto, Portugal Ikea Tempo inteiro

    Job ID: 256341 Date posted: 06/09/2024 Who you are When you visit an IKEA store, it is very likely that you will come across co-workers in the customer relations area. These colleagues are responsible for supporting our customers' experience at the beginning and end of their journey through our store. This means they play a very important role in creating a...

  • Technical Support Specialist

    2 semanas atrás


    Porto, Portugal Ikea Tempo inteiro

    Technical Support Specialist - North MarketJob ID: 239422Date posted: 24/08/2024Who you areAs an instore Technical Support Specialist, you will provide primary 1st and 2nd line technical support, serving the home store and other IKEA stores/units with a larger regional team. You will offer support and coverage for business-as-usual service desk tasks, as...

  • Technical Support Specialist

    4 semanas atrás


    Porto, Portugal Ikea Tempo inteiro

    Who you areAs an instore Technical Support Specialist, you will provide primary 1st and 2nd line technical support, serving the home store and other IKEA stores/units with a larger regional team. You will offer support and coverage for business-as-usual service desk tasks, as well as support for local and national projects.Essential Competency Required: Good...


  • Porto, Portugal Ikea Tempo inteiro

    Job ID: 256341Date posted: 06/09/2024Who you areWhen you visit an IKEA store, it is very likely that you will come across co-workers in the customer relations area. These colleagues are responsible for supporting our customers' experience at the beginning and end of their journey through our store. This means they play a very important role in creating a...


  • Porto, Portugal Siena AI Tempo inteiro

    **About us**: At Siena we are revolutionizing the customer service industry with the world's first autonomous AI customer service agents. We are a remote-first startup that's passionate about enabling machines to engage in delightful and empathic conversations. Siena is the first of its kind, designed to work out-of-the-box to interact with customers across...

  • IT Support L2

    4 meses atrás


    Porto, Portugal Natixis in Portugal Tempo inteiro

    **Job Description**: Founded in 2015, BPCE Infogérance & Technologies is a subsidiary of Groupe BPCE, dedicated to Infrastructures, End-User Environment, Security and Production. Driven by growth, expertise, transformation and agility, this project embraces an international mindset and a diverse skill set. You’ll find yourself in a dynamic and enriching...


  • Porto, Portugal GKN Automotive Tempo inteiro

    Define the Engineering outsourcing strategy to achieve a 20% flexibility, in line with Footprint and financial targets in alignment with Engineering Directors. - Define the supplier panel for the different outsourcing needs (e.g. testing, SW development, Mechanical design, requirement engineering ) - Optimize the outsourcing process together with PROC to...


  • Porto, Portugal Natixis in Portugal Tempo inteiro

    **Company Description** Natixis in Portugal is fully integrated in the global organization of Natixis, a French multinational financial services firm specialized in Asset & Wealth Management, Corporate & Investment Banking, Insurance and Payments. A subsidiary of Groupe BPCE, Natixis counts nearly 16.000 employees across 38 countries. Based in Porto,...

  • IT Support L2

    4 meses atrás


    Porto, Portugal Natixis in Portugal Tempo inteiro

    **Job Description**: Founded in 2015, BPCE Infogérance & Technologies is a subsidiary of Groupe BPCE, dedicated to Infrastructures, End-User Environment, Security and Production. Driven by growth, expertise, transformation and agility, this project embraces an international mindset and a diverse skill set. You’ll find yourself in a dynamic and enriching...


  • Porto, Portugal Marsh Tempo inteiro

    **Insurance Operations Administrator** **What can you expect?** - Join a dynamic team that supports the risk business; - Deliver a high quality service to our clients and policyholders; - Support a diverse client portfolio. **What's in it for you?** - Be part of a multinational organization where you'll be able to learn, grow and develop your career; -...

  • Cybersecurity Specialist

    3 semanas atrás


    Porto, Portugal Retail Consult Tempo inteiro

    Retail Consult is recruiting!The impact of technology in retail is a game changer affecting every retailer from small, local shops to retail giants. Working at Retail Consult means being at the center of this industry in transformation. As a leader in technology solutions for the retail industry, we provide cutting-edge services to clients across a range of...

  • Senior Dba SQL Consultant

    4 semanas atrás


    Porto, Portugal Adentis Tempo inteiro

    With just over 7 years of experience in the Portuguese market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service: - Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); - R&D (Bootcamps, POC, Tech Lab); - Nearshore. In ADENTIS, we focus on PEOPLE. This is our emotional salary: - Great Work-Life...

  • Industrial Hygienist

    1 semana atrás


    Porto, Portugal Total Safety U.S. Inc. Tempo inteiro

    .DescriptionTotal Safety is looking for an Industrial Hygienist to join their safety conscious team! The Industrial Hygienist analyzes, identifies, and measures workplace hazards or stresses that can cause sickness, impaired health, or significant discomfort in workers through chemical, physical, ergonomic, or biological exposures.Total Safety is the world's...

  • Senior Dba Sql Consultant

    3 semanas atrás


    Porto, Portugal Adentis Tempo inteiro

    With just over 7 years of experience in the Portuguese market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore. In ADENTIS, we focus on PEOPLE. This is our emotional salary: Great Work-Life balance;...