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English Customer Delight

4 semanas atrás

Lisboa, Portugal World Talent Selection Tempo inteiro

World Talent Selection is hiring **English speakers Talent** for our prestigious client in Lisbon.

**Position** : _English Customer Delight - Social Media M/F/X_

**-> Description**:
American online social media and social networking service company launched on February 4, 2004.

**-> Responsabilities**:

- You will be responsible for the following tasks:

- Support and expand the self-serve advertising base for SMB clients in the onlineand digital advertising domain;
- Provide pre and post-sales support for all self-service products;
- Provide product and tool support to improve clients’ experience;
- Identify trends and solve problems facing multiple SMB clients;
- Providing vital product insights and feedback from our customers to engineering.

**-> Profile**:

- Fluent in English - minimum C1 is mandatory;
- Great listening and communication skills;
- Attention to detail;
- Experience in Social Media;
- Aptitude for problem-solving;
- Dynamism and team spirit;
- High School diploma or equivalent qualification (minimum requirement).
- **Valid Work permit in Portugal or EU Citizen (mandatory)**;
**Offer**:

- _**Starting date : May/June 2023**_
- Contract : 1 year renewal 2 times. After permanent contract possible.
- Initial training during 15 working days
- Work schedule : 8h/day from Monday to Sunday between 7am to 10pm with 2 days off per week, rotating shift;
- Excellent work opportunity in a dynamic leading multinational company;
- Possibility of cooperation with leaders in various industries;
- Stable work and career progression;
- Facilities centrally located with an excellent public transportation offer and with canteen included;
- Private health insurance since day one in the company;
- Free Portuguese language courses, sports activities and organized events.

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: 990.00€ - 1,200.00€ per month

Application Question(s):

- Availability to start immediately ?

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer Support: 1 year (preferred)

**Language**:

- English fluent C1 minimum (required)

License/Certification:

- EU Citizen / Work permit in Portugal (required)

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