Customer Service Assistant

2 meses atrás


Oeiras, Portugal Planet+ Tempo inteiro

Cliente

A Pharmaplanet é um laboratório farmacêutico, mas também uma empresa que presta serviços especializados em áreas científicas e comerciais.

Procuramos um Customer Service Assistant para integrar projeto numa importante multinacional nossa cliente da Indústria Farmacêutica, em Oeiras, para o seu Departamento de Supply e Apoio ao Cliente.

**Funções**:

- Resolver dúvidas e problemas dos clientes de forma rápida e eficaz.
- Colaborar com as diferentes áreas da empresa para resolver questões de clientes.
- Identificar oportunidades de melhoria no serviço e sugerir soluções.
- Abertura/ Fecho de Reclamações
- Colocação de encomendas via SAP

**Requisitos**:

- Mínimo 12º Ano de escolaridade;
- Experiência anterior em atendimento ao cliente (preferencial).
- Boa capacidade de comunicação verbal e escrita.
- Empatia e paciência para lidar com situações desafiadoras.
- Facilidade para resolver problemas e tomar decisões rápidas.
- Capacidade de trabalhar de forma autónoma e em equipa.
- Conhecimentos em informática e uso de sistemas de CRM (preferencial).

**Oferta**:

- Contrato de Trabalho;
- Salário Base + Sub de Alimentação
- Horário de 2ª a 6ª Feira, full-time

**Local de Trabalho**: Oeiras - Quinta da Fonte

REF: Customer_Serv/24

**Tipo de oferta**: Integral/Full-time

**Benefícios**:

- Cartão/Ticket refeição

Horário de trabalho:

- De segunda à sexta-feira
- Período diário

Remuneração suplementar:

- Décimo terceiro salário
- Subsídio de Natal

Data de início prevista: 15/11/2024


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