Service Architect
Há 4 dias
The time to change is now It is time to build a sustainable future and define how we evolve through technology with purpose. At Lisbon Tech Hub we create value in the business digital transition, from Portugal to the world, and IT solutions with purpose. Our team has more than 1300 experts working in areas such as Analytics & Business Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service Management and IT Strategy & User Experience. Lisbon Tech Hub innovates, designs, transforms the information technology solutions and services for Siemens through our delivery units. Transforming our future starts with every day Lisbon Tech Hub is the home of the new technologists - Dream Builders, Impact Creators & Future Makers. Are you one of them? Join us This is your role: Experienced IT Infrastructure Security Expert with skills to manage Siemens Global IT DC Services, migrations, optimization, and improvements. This role comprise the management of global Service Architecture activities, interaction with other IT projects regarding this topic, and fully accountable for the results as part of Service Families IaaS and PaaS. Daily activities with a virtual team spread worldwide and the need to travel. Your tasks and responsibilities: Act as Service Manager & Architect for the Datacenter backup services and work very closely with the central IT, business IT units to integrate the specific requirements into the corporate context. Ensure communication with needed stakeholders and team members. Design and implement a suitable DC backup strategy according to the customer demand process with the provider(s). Identify and evaluate options for improving the service. This process is driven by technical, economic, and business aspects. Ensuring a detailed knowledge of specific topic area and acting as topic contact for the Data Center Value Center and other departments. Ensure the performance and delivery of IT services to the users, irrespective of the number and nature of suppliers. Ensure the appliance of market standards and re-usability. Scout trends and apply innovations. Develop necessary service levels to fulfill business requirements. Contribute individually to the achievement of a Service Owner Team. Maximize the value of the product/service and the work of the service team (ROI). Support in planning, designing, and customizing infrastructure processes in the IT environment. Execute and/or organizes relevant tests in the customer IT service ordering portal. Coordinate delivery, integration, and interoperability across multiple IT services and suppliers. Act as “Product Owner Proxy” if required acc. to SCRUM. Technical support for Service Management within the framework of Major Incidents. Coordinate delivery, integration, and interoperability across multiple IT services and suppliers. Reviews and helps to define contractual Service Level Agreements with our different providers. Activities: Reviews DR solution improvements in the locations using Site Recovery Manager (enabling the possibility to move servers with DR enabled to the recovery site even if the original site is not completely lost). New CEB (Backup Solution) infrastructure revision. Follow up on DHC migration events (attend to migration management bridge calls). Follow in DHC migration technical issues with provider. Find and fix incongruences between CMDB and CoD related with DR. (Servers with DR enabled in CMDB but without DR uplift in CoD, or Servers being charged for DR but without DR enabled. Contribute for ransomware PEN test in backup environment. Helps to detect and Fix issues with Change DR Options transactions for servers worldwide. Provides expertise and assistance to server owners questions related with Digital Hybrid Cloud activities and services. Reviews Backup and DR related SLAs and KPIs status and acts accordingly by working cross-functional with different stakeholders. Assists with the definition or improvement of contractual Service Level Agreements. General: Clear understanding of Information Technology. Sound knowledge and pronounced interest in IT security Consider dependencies to other global and regional projects. Supports the Service Owner and other stakeholder regarding tasks and approvals according needs of the project. Analyze the business requirements and processes to support the design and development of infrastructure services. Prepare and contribute to architectural quality reviews. Continuously share best practices and approaches across teams. Communication with Service Owners and other stakeholders (progress, issues, blockers, enablers). Cooperate with other IT teams to ensure interoperability and availability to ensure no losses to business functions or processing through non-availability or poor performance. Support business initiatives. Develop and positively influence key, strategic position stakeholders across locations and functions. Identifies and track
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Ba Services Solution Architect
Há 4 dias
Amadora, Portugal NOKIA Tempo inteiro**Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves...
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Amadora, Portugal Siemens S.A. Tempo inteiro**Looking for your next big challenge? We might be able to help you.** We are looking for a Network Architect to integrate our Network team, in the Wireless LAN area, which is customer-oriented, innovative and always looking to improve the service. The Network Architects together with our providers and a thorough understanding of the technology, are crucial...
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Servicenow System Architect
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Amadora, Portugal Siemens S.A. Tempo inteiroAt Lisbon Tech Hub we create value in the digital transition of companies from Portugal to the world. There are more than 1200 professionals working in Cybersecurity, Analytics Business Intelligence, Application Lifecycle Management, IT Project & Service Management and IT Infrastructure Management. We are a global powerhouse focusing on the areas of...
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Service Architect
Há 5 dias
Amadora, Portugal Siemens Tempo inteiro**The time to change is now!** It is time to build a sustainable future and define how we evolve through technology with purpose. At Lisbon Tech Hub we create value in the business digital transition, from Portugal to the world, and IT solutions with purpose. Our team has more than 1300 experts working in areas such as Analytics & Business Intelligence,...
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Amadora, Portugal Siemens S.A. Tempo inteiroWe are a global powerhouse focusing on the areas of electrification, automation, and digitalization. One of the world’s largest producers of energy-efficient, resource-saving technologies, Siemens is a leading supplier of systems for power generation and transmission as well as medical diagnosis. In infrastructure and industry solutions the company plays a...
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Amadora, Portugal Siemens Energy Tempo inteiro**Cybersecurity /IT solution architect Cloud** **A Snapshot of Your Day** In your role as an Cybersecurity/IT solution architect you are working within the technical Cybersecurity team for reviewing architectures, identifying the integration and operational risks and finding mitigation measures. On a daily base we are also providing security know how to...
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Amadora, Portugal Siemens Tempo inteiro**The time to change is now!** It is time to build a sustainable future and define how we evolve through technology with purpose. At Lisbon Tech Hub we create value in the business digital transition, from Portugal to the world, and IT solutions with purpose. Our team has more than 1300 experts working in areas such as Analytics & Business Intelligence,...
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Service Architect
Há 5 dias
Amadora, Portugal Siemens Tempo inteiro**The time to change is now!** It is time to build a sustainable future and define how we evolve through technology with purpose. At Lisbon Tech Hub we create value in the business digital transition, from Portugal to the world, and IT solutions with purpose. Our team has more than 1300 experts working in areas such as Analytics & Business Intelligence,...
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Amadora, Portugal Siemens Energy Tempo inteiro**Cybersecurity / IT solution architect digital Workplace** **A Snapshot of Your Day** In your role as Cybersecurity / IT solution architect digital Workplace you are working within the technical Cybersecurity team for reviewing architectures, identifying the integration and operational risks and finding mitigation measures. On a daily base we are also...
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Amadora, Portugal Siemens Energy Tempo inteiro**Cybersecurity/IT solution architect (w/m/d) for Network Solutions** **A Snapshot of Your Day** In your role as an IT Cybersecurity & Cloud solution architect you are working within the technical Cybersecurity team for reviewing architectures, identifying the integration and operational risks and finding mitigation measures. On a daily base we are also...
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Solution Architect
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Amadora, Portugal NOKIA Tempo inteiro**Come create the technology that helps the world act together**: Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves...
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