Operations Head

7 meses atrás

Lisboa, Portugal Faurecia Tempo inteiro

New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you’re willing to contribute and create value for tomorrow’s cleaner and smarter mobility, Faurecia is the place to be.

As the Operations Head at Forvia Software Services, you will ensure the efficient delivery of App store & high-quality embedded in-car infotainment Applications while effectively managing the maintenance & server infrastructure. You will be responsible for securing the delivery of App store & the Aps with required quality & on time, optimizing processes, fostering cross-departmental collaboration, allocating resources effectively, overseeing program management and ensuring quality assurance. Additionally, you will oversee risk management, performance monitoring, team leadership, and continuous improvement initiatives.

Key Responsibilities:

- Program Management:

- Oversee the planning, execution, and delivery of App store & in-car Apps per OEM, ensuring adherence to project timelines, budgets, and quality standards.
- Coordinate with project managers and development teams to define project scope, objectives, and deliverables.
- Monitor program progress and address any issues or risks that may arise, taking corrective actions as necessary to keep projects on track.
- Operational Plan:

- Develop and implement plans to streamline operations and align them with the company's goals and objectives.
- Process Optimization:

- Identify areas for process improvement and implement initiatives to enhance operational efficiency, minimize costs, and maximize output.
- Cross-Departmental Coordination:

- Foster collaboration and communication among different departments to ensure seamless coordination of operational activities, covering Technical development, sales and the customers teams
- Resource Allocation:

- Manage resource allocation effectively, including personnel and budget allocation, to meet operational requirements efficiently
- Quality Assurance:

- Implement quality control measures to maintain high standards of App product and service delivered, focused on all App value chain from ideation to deep testing & maintenance
- Risk Management:

- Identify potential risks in terms of resources and develop strategies to mitigate them, ensuring business continuity and compliance with regulations
- Performance Monitoring and Reporting:

- Establish KPIs to track operational performance and provide regular reports to senior management
- Team Leadership:

- Provide leadership and guidance to the operations team, fostering a culture of accountability, teamwork, and continuous improvement
- Continuous Improvement:

- Stay abreast of Software industry trends and best practices in operations management and drive initiatives for continuous improvement within the organization.

**Requirements**:

- Bachelor's degree in Computer Science, Engineering, or related field.
- Proven experience in software operations management, with a track record of delivering high-quality programs.
- Strong understanding of software development methodologies and deployment processes.
- Proficiency in server infrastructure management and security practices.
- Previous automotive experience is a plus
- Excellent leadership, communication, and collaboration skills.
- Ability to thrive in a fast-paced, dynamic environment and drive continuous improvement initiatives.

Faurecia is an Equal Opportunity Employer.

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