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Dutch Customer Advisor for Abbott Diabetes Care
4 meses atrás
**Come and work with us.**
**Do you want to contribute to healthcare and well-being around the world?**
Are you
**Dutch** native or fluent with strong
**English** communication skills?
Looking to make your career in a multicultural environment in sunny and happy
**Lisbon**?
**So we have the perfect opportunity for you**
Your future project: join our
**Dutch Customer Support** team.
**Abbott Diabetes Care **create breakthrough products - in diagnostics, medical devices, nutrition and branded generic pharmaceuticals - that help people lead healthier lives, full of unlimited possibilities.
As a customer service specialist in this project, your daily responsibilities will include:
- Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices
- Offer specialized customer support through written and phone communication
- Provide information regarding purchasing procedures, orders' tracking, and deliveries
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of **Dutch (C2)**:
- Intermediate level of English (at least B2) both verbal and written
- Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- **Must hold EU citizenship or valid work permit for Portugal**:
**Benefits.**
- Signing bonus
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
**Go further with Foundever**
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
