Dutch Technical Support Advisor

2 meses atrás


Lisboa, Portugal Recruit4Work S.L. Tempo inteiro

Our brand is American manufacturer of smart home products including thermostats, smoke detectors, and security systems including smart doorbells and smart locks.

As a Technical Support Advisor, you will bring your specialist skillset to solve with precision and efficiency emerging issues that customers may face. You will ensure excellent standards while enjoying every day on the job as you will share your passion for technology with both customers and colleagues. Given the dynamic nature of this job, you can develop your IT skills and advance your career at your own pace.

Taken
- Respond to inbound customer requests, document relevant case information
- Ensure excellent customer satisfaction
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented
- Collaborate with other technicians to resolve or properly close help tickets
- Manage an individual ticket queue
- Responsible to follow the direction of management and provide feedback

Vereisten
- Native or Proficient Dutch (C2)
- Fluency in English (B2)
- Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
- Demonstrate patience when communicating and solving issues
- Treat all data and personal information with utmost confidentiality
- Keep up with the latest IT and tech-related trends
- Proactive, self-motivated and a great team player

**Benefits**:

- Competitive wages (14 monthly payments per year)
- Performance bonus
- Transportation allowance
- Health insurance with a dental plan (after 6 months contract)
- Relocation package - shared accommodation and flight reimbursement
- Opportunities for career progression and possibilities for an international career through the International Mobility Program

**Location**: Lisbon - Oriente (Portugal)


  • Technical Support Advisor

    2 semanas atrás


    Lisboa, Portugal Blu Selection Tempo inteiro

    We are looking to hire a driven Technical Support Advisor (Dutch Speaker) to join our incredible team at Blu Selection in Lisboa. Growing your career as a Full Time Technical Support Advisor (Dutch Speaker) is an exceptional opportunity to develop necessary skills. If you are strong in creativity, strategic planning and have the right work ethic for the job,...

  • Technical Support Advisor

    1 semana atrás


    Lisboa, Portugal Blu Selection Tempo inteiro

    We are looking to hire a driven Technical Support Advisor (Dutch Speaker) to join our incredible team at Blu Selection in Lisboa. Growing your career as a Full Time Technical Support Advisor (Dutch Speaker) is an exceptional opportunity to develop necessary skills. If you are strong in creativity, strategic planning and have the right work ethic for the job,...


  • Lisboa, Portugal Talingual Tempo inteiro

    Description Location: Lisbon, PortugalRole: Dutch Technical Support AdvisorSalary: basic gross p/m Euro 1100 (paid 14 a year) + Euro 120 p/m bonus (paid 12 x a year) potential plus net per working day 7.23 Euro food voucherWorking hrs: 40 hrs p/week between rotational between: Monday to Friday – 08:00 to 20:00, Saturday and Sunday – 08:00 to...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    Dutch-speaking Technical Support Advisor in Lisbon    Are you passionate about technology?We are looking for Dutch speakers to provide quality Customer Service for an American corporation that provides Internet.Dutch-speaking Technical Support Advisor for Google Ads in Lisbon   Solve consumers' doubts and general inquiries while empowering your technical...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    Dutch-speaking Technical Support Advisor in Lisbon    Are you passionate about technology?We are looking for Dutch speakers to provide quality Customer Service for an American corporation that provides Internet.Dutch-speaking Technical Support Advisor for Google Ads in Lisbon   Solve consumers' doubts and general inquiries while empowering your technical...


  • Lisboa, Portugal Talingual Tempo inteiro

    Dutch Technical Support Advisor for Medical Devices Are you ready to take on your next challenge in the amazing city of Lisbon? We are looking for fluent DUTCH speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Lisbon....


  • Lisboa, Portugal Talingual Tempo inteiro

    Dutch Technical Support Advisor for Medical Devices Are you ready to take on your next challenge in the amazing city of Lisbon? We are looking for fluent DUTCH speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Lisbon....


  • Lisboa, Portugal Recruit4Work S.L. Tempo inteiro

    Have you always wanted to take the next step in your personal and professional life by moving abroad? We can help you with this! We can offer you a job in an international company, where you can be a part of a tight, unified team and every individual employee is valued. All of this is possible while also experiencing the way of living in Portugal. Experience...


  • Lisboa, Portugal Recruit4Work S.L. Tempo inteiro

    Have you always wanted to take the next step in your personal and professional life by moving abroad? We can help you with this! We can offer you a job in an international company, where you can be a part of a tight, unified team and every individual employee is valued. All of this is possible while also experiencing the way of living in Portugal. Experience...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    Are you passionate about technology? We are looking for Dutch speakers to provide quality Customer Service for an American corporation that provides Internet. **Dutch-speaking Technical Support Advisor for Google Ads in Lisbon**: Solve consumers - doubts and general inquiries while empowering your technical skills! **About the Company**: Google Ads is an...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    Are you passionate about technology? We are looking for Dutch speakers to provide quality Customer Service for an American corporation that provides Internet. **Dutch-speaking Technical Support Advisor for Google Ads in Lisbon**: Solve consumers’ doubts and general inquiries while empowering your technical skills! **About the Company**: Google Ads is an...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    Are you passionate about technology? We are looking for Dutch speakers to provide quality Customer Service for an American corporation that provides Internet. **Dutch-speaking Technical Support Advisor for Google Ads in Lisbon**: Solve consumers’ doubts and general inquiries while empowering your technical skills! **About the Company**: Google Ads is an...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    Are you passionate about technology?We are looking for Dutch speakers to provide quality Customer Service for an American corporation that providesInternet.Dutch-speaking Technical Support Advisor for Google Ads in LisbonSolve consumers' doubts and general inquiries while empowering your technical skills! About the Company:Google Ads is an online advertising...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    Are you passionate about technology?We are looking for Dutch speakers to provide quality Customer Service for an American corporation that providesInternet.Dutch-speaking Technical Support Advisor for Google Ads in LisbonSolve consumers' doubts and general inquiries while empowering your technical skills! About the Company:Google Ads is an online advertising...


  • Lisboa, Portugal Recruit4Work S.L. Tempo inteiro

    Have you always wanted to take the next step in your personal and professional life by moving abroad? We can help you with this! We can offer you a job in an international company, where you can be a part of a tight, unified team and every individual employee is valued. All of this is possible while also experiencing the way of living in Portugal. Experience...


  • Lisboa, Portugal Webhelp Tempo inteiro

    **Location** - Lisbon, Portugal**Language** - Dutch*** **Description**: **Why joining us** Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Technical Support Advisor to provide great customer support,...


  • Lisboa, Portugal SpotON Connections Tempo inteiro

    **TECHNICAL SUPPORT ADVISOR** **- GERMAN SPEAKER** **Lisbon, Portugal** Our brand client is hiring Technical Support Agents for a well know Technology brand! As a Technical Support Advisor, you will bring your specialist skillset to solve with precision and efficiency emerging issues that customers may face. You will ensure excellent standards while...


  • Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hey there! We're on the hunt for a Dutch Technical Support whizz to join our team at Patrique Mercier Recruitment! We're not just any company, we're a major player in the aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, and energy sectors. With a small but mighty team of...

  • Dutch Technical Support

    1 semana atrás


    Lisboa, Portugal Recruit4Work S.L. Tempo inteiro

    Have you always wanted to take the next step in your personal and professional life by moving abroad? We can help you with this! We can offer you a job in an international company, where you can be a part of a tight, unified team and every individual employee is valued. All of this is possible while also experiencing the way of living in Portugal. Experience...


  • Lisboa, Portugal SpotON Connections Tempo inteiro

    Our client is looking for Dutch Advisors for a world market leader in the premium domestic appliance segment. **Responsibilities**: - Provide support to the customers assigned to this project - Being a part of a specialized team in customer’s requests through written and phone communication - Offering solutions to customers and helping in setting up...