Technical Support Advisor
3 semanas atrás
We are looking to hire a driven Technical Support Advisor (Dutch Speaker) to join our incredible team at Blu Selection in Lisboa.
Growing your career as a Full Time Technical Support Advisor (Dutch Speaker) is an exceptional opportunity to develop necessary skills.
If you are strong in creativity, strategic planning and have the right work ethic for the job, then apply for the position of Technical Support Advisor (Dutch Speaker) at Blu Selection today
Description
Do you want to be part of a multicultural team in a company that works alongside well-known brands?Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have the experience of a lifetimeYour responsibilities and impact as Technical Support:Provide support to customers by responding to inbound requests + document relevant case informationAssist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/social media channelsAdapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channelsEnsure excellent customer satisfaction by responding in an appropriate and friendly mannerYou will work in a multicultural environment alongside a diverse teamSkills, qualifications, and interests you need to succeed in this role:You are a native Dutch speaker (this is a must) + you have a good level of English You are looking for a job opportunity abroadYou are motivated and committed to your workYou have no trouble with writing in DutchYou are a team player and willing to work with many other nationalitiesA sales/ Commercial background is a plusPrevious experience in Customer Service or credit recovery experience is a plusWhat is in it for you?CDI - 3 months of the trial periodWorking hours: 40h/week, 5 days/week, Monday to Saturday (rotating shifts) 7 am to 7 pmA package in line with the market: 1100€ gross / month x 14 months + up to 100€ / month bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)If you live outside Portugal: reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay)Opportunity to be part of a challenging and fast-paced environmentPossibility to collaborate with some of the biggest brands in the industryA multicultural and international environmentFully paid training, professional development, and career evolutionPossibility to work fully from home if you live between Coimbra and AlgarveYour Future Company.Started by two French entrepreneurs in the year 2000, this company has become an international Customer Experience Specialist. Currently, they are a global presence employing over 50.000 worldwide.In their international hub in Lisbon, they take care of customer service experiences on behalf of some of the world's most progressive brands.Is this project is not for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
Benefits of working as a Technical Support Advisor (Dutch Speaker) in Lisboa:
? Opportunity to Make a Difference
? Professional Development Opportunities
? Attractive packageCompetitive Pay
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