Digital CRM Solutions Architect

6 meses atrás

Lisboa, Portugal ConvaTec Tempo inteiro

About us:
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence and critical care, and infusion care. With around 10,000 colleagues, and a promise to be forever caring, our products and services are available in over 100 countries. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. The company is a constituent of the FTSE 100 Index (LSE: CTEC) and in 2021 revenues were over $2 billion.

Change is everywhere at ConvaTec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better.

Join us on our journey to #ForeverCaring as a **Digital CRM Solutions Architect **, and you’ll do the same.

Reporting to the Digital Enterprise Architect, the **Digital CRM Solutions Architect **will play a leading role in ConvaTec’s drive to provide a World-Class Customer Experience through Digital Channels. The role will focus on defining world class digital solutions to maximize the effectiveness of the sales, marketing & customer service functions.

**Key Responsibilities**
- Owns the definition of Solution Architectures for salesforce effectiveness leveraging MS Dynamics 365 CRM
- Champion of Agile, working with product owners and business stakeholders to understand requirements and define user stories.
- Takes responsibility for E2E platform solution architectures, working on key elements of Integration, Data and Security Design
- Provide expert guidance to the engineering teams and act as the TDA and visionary for CRM, Sales, Marketing & Integration Architecture
- Ability and willingness to conduct developer code reviews as required
- Play a lead role in engaging with EA, Security & Privacy, Infrastructure, and supplier teams to define solutions, resolve issues, obtain agreement in implementation strategies and create greenfield architectures
- Build and maintain strong relationships with engineers, developers and vendors, provide coaching and motivation for team members

**Capabilities & Competencies**
- Expert level on MS D365 CRM, service, integration & data architecture
- Expert in API and Microservices solution development
- Practitioner of modern digital MACH and integration architecture concepts
- Strong background in the software development lifecycle
- Consultative approach with blend of pragmatism and assertiveness
- Product orientated methodology within a scaled agile framework
- Leadership quality’s to steer engineering & development teams

**Skills and experience**
- Extensive experience of defining solution architectures in the CRM, Sales, Marketing & Service Domain
- Digital technology implementations, D365 CRM, Marketing Automation, Mobile App, Web Content personalisation, Cookie & Consent management
- Experience with a modern DXP would be beneficial (Optimizely, Sitecore, Adobe etc.)
- Understanding of master data, data analytics & AI/ML solutions would be desirable
- Experience of Digital Healthcare solutions would be beneficial

**What we are offering**
- Chance to move your career within the company that is the leader in delivering the pioneering trusted medical solution for the patients
- ** Hybrid work model** **(1 day per week from the office in Lisbon)
- Modern office space in the Lisbon city centre
- Attractive compensation package with Incentive plan and benefits
- Great atmosphere among the Team where we are focus on Improving Care and Do what’s right for the lives we touch.

Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.

This is stepping up to a challenge.

This is work that’ll move you.

LI-ND1

LI-Hybrid

**Beware of scams online or from individuals claiming to represent Convatec**

**Equal opportunities**

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

**Notice to Agency and Search Firm Representatives**

**Already a Convatec employee?

  • Digital CRM Solutions Architect

    6 meses atrás

    Lisboa, Portugal ConvaTec Tempo inteiro

    About us: Change is everywhere at ConvaTec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a **Digital CRM Solutions Architect **, and you’ll do the same. Reporting to the Digital...

  • Dynamics CRM Solution Architect

    3 semanas atrás

    Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiro

    About Alter SolutionsAlter Solutions is a forward-thinking company dedicated to delivering cutting-edge solutions in the realm of Dynamics CRM. We empower our clients to maximize their business potential through innovative technology and expert guidance.Job SummaryWe are seeking an accomplished Dynamics CRM Solution Architect to join our team. As a key...

  • Senior Digital Solutions Architect

    1 semana atrás

    Lisboa, Lisboa, Portugal Inetum Tempo inteiro

    We are seeking a highly skilled Senior Digital Solutions Architect to join our team. This is an exciting opportunity for a professional with experience in digital solution development and implementation.Job SummaryThe Senior Digital Solutions Architect will be responsible for defining technical solutions with the help of technical teams, drawing functional...

  • Digital Solutions Architect

    3 semanas atrás

    Lisboa, Lisboa, Portugal Edp Renovaveis Servicios Financieros Sa Tempo inteiro

    Drive digital transformation at EDP Renovaveis Servicios Financieros Sa as a Digital Solutions Architect. Oversee the execution of digital projects, focusing on Data & AI initiatives, and collaborate with cross-functional teams to deliver business value.About the RoleThis is a full-time opportunity in a hybrid work environment. As a Digital Solutions...

  • Digital AI Solutions Architect

    1 semana atrás

    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Senior Consulting IT StrategyAt Phiture, we're looking for a highly skilled Digital AI Solutions Architect to join our team in Lisbon. This is an exceptional opportunity to lead a team that focuses on integrating generative AI technologies with enterprise systems to streamline business operations and drive innovation.Key Responsibilities:Design and architect...

  • Digital Enterprise Architect

    6 meses atrás

    Lisboa, Portugal ConvaTec Tempo inteiro

    About us: Change is everywhere at ConvaTec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a **Digital Enterprise Architect **, and you’ll do the same. Reporting to Head of Customer...

  • Digital Solutions Architect

    1 semana atrás

    Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

    About the RoleWe are seeking a highly skilled Digital Solutions Architect to join our team. In this role, you will be responsible for designing and implementing innovative digital solutions for large national and international clients using Microsoft Dynamics 365.ResponsibilitiesCustomize and develop solutions for Dynamics 365 applications using the latest...

  • Digital CRM Solutions Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Placement International Tempo inteiro

    Placement International is a globally recognized company seeking a skilled CRM Specialist to join its dynamic team. As a CRM Specialist, you will be responsible for collaborating with various teams within the company to identify challenges, develop solutions, and streamline processes to enhance overall efficiency.The ideal candidate will be proficient in...

  • Digital Solutions Architect Lead

    3 semanas atrás

    Lisboa, Lisboa, Portugal Vodafone Tempo inteiro

    Job OverviewVodafone seeks an experienced Digital Solutions Architect Lead to design and implement innovative digital solutions that drive business growth and customer satisfaction. This role requires a strong technical background, excellent leadership skills, and the ability to collaborate with cross-functional teams.Salary: €120,000 - €150,000 per...

  • Global Digital Workplace Solutions Architect

    1 semana atrás

    Lisboa, Lisboa, Portugal Ferring Holding Sa Tempo inteiro

    About Ferring Holding SaFerring is a global pharmaceutical company dedicated to helping people build families and live better lives. With a strong focus on innovation, we strive to bring scientific advances in reproductive and women's health, gastroenterology, and urology.Job Title: Global Digital Workplace Solutions Architect Salary Range:We offer an...

  • Digital Solutions Architect

    4 semanas atrás

    Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

    Are you passionate about driving technology innovation and shaping the future of digital solutions?We are seeking a skilled Digital Solutions Architect to join our team at Capgemini. In this role, you will be responsible for designing and implementing cutting-edge digital solutions that drive business growth and improvement.About the Role:Design and...

  • Expert Digital Solutions Architect

    Há 1 mês

    Lisboa, Lisboa, Portugal WE ARE META Tempo inteiro

    About the RoleWe Are META is seeking a highly skilled Digital Solutions Architect to join our team. As a key member of our team, you will be responsible for designing and implementing innovative digital solutions that meet our clients' needs.Key ResponsibilitiesDesign and implement digital solutions using API Rest sync and data reference frameworksDevelop...

  • Digital Solutions Architect

    3 semanas atrás

    Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Seeking a Digital Solutions Architect: Rhino, are you there?At WE ARE META, we focus on finding the perfect match between our Rhinos and our clients.Responsibilities and Benefits Expand your network: As a consultant at We Are META, you'll have access to a network of national and international partners across diverse sectors of the tech industry.Enjoy our...

  • Digital Solutions Architect

    Há 3 dias

    Lisboa, Portugal We Are Meta Tempo inteiro

    Seeking a Digital Solutions Architect: Rhino, are you there? At WE ARE META, we focus on finding the perfect match between our Rhinos and our clients. Responsibilities and Benefits Expand your network: As a consultant at We Are META, you'll have access to a network of national and international partners across diverse sectors of the tech industry. Enjoy our...

  • Digital Solutions Architect

    Há 4 dias

    Lisboa, Portugal We Are META Tempo inteiro

    Seeking a Digital Solutions Architect: Rhino, are you there?At WE ARE META, we focus on finding the perfect match between our Rhinos and our clients.Responsibilities and BenefitsExpand your network: As a consultant at We Are META, you’ll have access to a network of national and international partners across diverse sectors of the tech industry.Enjoy our...

  • Digital Solutions Architect

    2 meses atrás

    Lisboa, Portugal We Are Meta Tempo inteiro

    Seeking a Digital Solutions Architect: Rhino, are you there? At WE ARE META, we focus on finding the perfect match between our Rhinos and our clients.Responsibilities and BenefitsExpand your network: As a consultant at We Are META, you'll have access to a network of national and international partners across diverse sectors of the tech industry.Enjoy our...

  • Digital Solutions Architect

    1 semana atrás

    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    About Nestlé SaNestlé Business Services (NBS) plays a vital role at the heart of the Nestlé Group. We deliver supply chain, financial, HR, digital & social media, CRM and consumer engagement services to enable Nestlé to interact with millions of customers worldwide. Our team is multicultural and diverse, passionate about digital innovation and driving...

  • Chief Digital Solutions Architect

    Há 5 dias

    Lisboa, Lisboa, Portugal Vodafone Tempo inteiro

    Job Description:Vodafone is seeking a highly experienced Chief Digital Solutions Architect to lead the design and architecture of cutting-edge digital network solutions that meet the evolving needs of our customers.About VodafoneWe are a leading telecommunications company in Europe and Africa, continuously investing in new technologies to improve the lives...

  • Solutions Architect

    1 dia atrás

    Lisboa, Portugal Innowave Tempo inteiro

    InnoWave is looking for an experienced Solutions Architect with a strong focus on solution design, cloud platforms, and integration, ideally with a deep knowledge of the telecommunications industry. This is a Hybrid position for a client in Lisbon.Job Description:We are looking for an experienced Solution Architect with a strong focus on solution design,...

  • Digital Workplace Solutions Architect

    3 semanas atrás

    Lisboa, Lisboa, Portugal TUI Tempo inteiro

    About TUITUI is a leading global tourism group that offers exciting opportunities for intercultural cooperation and international projects. As a Digital Workplace Solutions Architect, you will be part of a cross-functional team that enables workplace services across the TUI group.Job SummaryWe are seeking a skilled Digital Workplace Solutions Architect to...