German-speaking Customer Service Advisor for The

Há 1 mês


Lisboa, Portugal City Job Offers Tempo inteiro

We are looking for German speakers with excellent communication skills to provide high-quality customer satisfaction for this innovative team Join an international team and make new memories in the exciting city of Lisbon while working for a global cosmetics brand.

**About the Company**

An American **multinational cosmetics company**, Estée Lauder is one of the world's **leading manufacturers of makeup, skincare, fragrance, and hair care products.** With more than 25 brands sold in over 150 countries, they use creativity and innovation to push the boundaries of beauty products.

**✨ Your profile**
- **Fluent in German** and a high level of English.
- Excellent listening and communication skills.
- Computer-savvy.
- Open to learning about customer care strategies and understanding the company's products.
- Able to work 40 hours per week from Monday to Saturday in rotating shifts.

** Your responsibilities**
- Provide outstanding customer experiences.
- **Resolve customer questions as quickly and efficiently as possible.**:

- Give advice, answer questions, and promote the brands in every interaction.

**❤️ Benefits**
- Full-time position.
- Competitive salary.
- Fixed-term, renewable employment contract (with a duration of 12 months).
- Permanent employment contract after 2 years.
- Extra compensation day for working on a Portuguese public holiday.
- **Paid initial training.**:

- **Holiday and Christmas bonuses.**:

- Private health care insurance.

**Relocation package**
- Airport pick-up.
- Administrative support for integration in Portugal.
- Reimbursement of flight costs.
- Free annual flight home.
- **Room accommodation in a company flat in Lisbon.**:

- Company events, team buildings, water sports, and free language courses.

Customer Service, Customer Support, Customer Satisfaction, Customer-focused, Communication Skills, Problem Solving, Customer Retention, Complaint Handling, Customer Advice, Telephone Service



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