Cx Specialst German Speaker

6 meses atrás


Lisboa, Portugal EVA Global Tempo inteiro

**EVA Global is hiring a German speaker Costumer Service Specialist.**

EVA Global is the leading electric vehicle managed services provider committed to maximizing the reliability, availability and accessibility of your charging network. We are the industry’s partner of choice for maximizing charger uptime and utilisation. With our API-first technology platform, EVA Global offers an end-to-end charging solution, from multi-lingual end-user support and ad-hoc payment capabilities to complete infrastructure management services, including commissioning, network monitoring and field service orchestration.

Headquartered in Finland, EVA Global has offices in Spain, Portugal, Germany, Malaysia, and USA (United States of America), serving 60+ partners in three continents. The company comprises more than 380 employees, and we continue to grow. The company currently maximises the uptime and availability of 400K+ partner charge points, solving 100K+ monthly cases, serving 2.55M+ EV drivers in 30+ languages and countries in Europe, North America, and the APAC region.

To support our growth, we are looking for experienced German speaker Customer Service Specialists to join our team in Lisbon, Portugal.

**Responsibilities**:

- As the first point of contact to communicate with our customers.
- Ensure cases are solved within the agreed SLA.
- Identify and escalate issues to the relevant team.
- Adhoc contact center related tasks as assigned.
- Working alongside the Team Leader, Team Manager, Contact Center Manager, HR Manager, Training & Quality Manager, Customer Success Team, Academy Leader, and Operational IT.

**Requirements**:
Written and verbal Slovakian Skills.
- Written and verbal English skills. Additional language is a plus.
- Prefer a minimum of 1 year of experience in Contact Center / Customer Service.
- Training will be provided.
- Minimum Diploma and or equivalent are encouraged to apply.
- Cars and Electric Vehicles lovers.
- Familiar with Microsoft 365.
- Must be able to handle multiple projects and effectively manage different timelines.
- Must be an assertive team player with high energy to work in a fast-paced environment.
- Ability to work in shifts.
- Office location: close to Marquês de Pombal, Lisbon.

**Department**
- Operation

**Locations**
- Lisbon



  • Lisboa, Portugal EVA Global Tempo inteiro

    **Join Us in Sunny Lisbon** *** **as a German-Speaking Customer Experience Specialist!** **About the Role**: Hey there! Are you fluent in **German** and passionate about providing stellar customer service? We're expanding our vibrant team in Lisbon, Portugal, and we want you! If you're a communication whiz and love the idea of working in a sunny, dynamic...


  • Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    About Zendesk, Inc.Zendesk is a leading customer service software company that aims to power exceptional service for every person on the planet. With its mission to accelerate innovation by building products rooted in human connections, the company has established itself as a leader in the industry.Salary RangeWe are offering a competitive salary of $110,000...


  • Lisboa, Lisboa, Portugal Zendesk Tempo inteiro

    Job Title: Public Relations Manager - German Market ExpertAbout the Role:We are seeking a skilled Public Relations Manager to join our Global Communications Team at Zendesk. As a key member of our team, you will be responsible for executing our PR strategy in Germany, driving media relations, and creating compelling content to position Zendesk as a leader in...


  • Lisboa, Portugal EVA Global Tempo inteiro

    **EVA Global is hiring a Hungarian speaker Costumer Service Specialist.** EVA Global is the leading electric vehicle managed services provider committed to maximizing the reliability, availability and accessibility of your charging network. We are the industry’s partner of choice for maximizing charger uptime and utilisation. With our API-first technology...


  • Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    Job Title: Public Relations Manager - German MarketAbout the Role:We are seeking a passionate PR Manager dedicated to the German market to join our Global Communications Team. As a key member of our team, you will be responsible for executing our PR strategy in Germany, driving media relations, press events, and creating compelling content to position...


  • Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    Job Title: Public Relations Manager - German MarketAbout the Role:We are seeking a passionate PR Manager dedicated to the German market to join our Global Communications Team, reporting into the EMEA Comms Director. The successful candidate will be responsible for executing our PR strategy in Germany, driving media relations, press events, and creating...


  • Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    Job Title: Public Relations Manager - German Market ExpertAbout the Role:We are seeking a skilled Public Relations Manager to join our Global Communications Team at Zendesk, Inc. in Germany. As a key member of our team, you will be responsible for executing our PR strategy in Germany, driving media relations, press events, and creating compelling content to...


  • Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    About Zendesk, Inc.At Zendesk, we're dedicated to powering exceptional service for every person on the planet. Our mission is to accelerate our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.Job OverviewWe're seeking a passionate Public Relations Manager to join our Global...

  • Cx Team Lead

    5 meses atrás


    Lisboa, Portugal Catawiki Tempo inteiro

    **Who we are**: A piece of the moon, a complete dinosaur skeleton, the Pope's hat, the world's smallest book - at Catawiki, we come across exceptional objects such as these every day. Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week — each reviewed and selected by one of...

  • Cx Team Lead

    5 meses atrás


    Lisboa, Portugal Catawiki Tempo inteiro

    Who we are ,, - at Catawiki, we come across exceptional objects such as these every day. Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week — each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion,...


  • Lisboa, Lisboa, Portugal Bosch Tempo inteiro

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team in a remote front office role. As a German speaker, you will be responsible for handling customer inquiries, providing exceptional service, and working closely with our international team.


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job SummaryA customer service representative opportunity in Lisbon for a German speaker is available with Blu Selection, a multinational sales and customer service solutions provider.The ideal candidate will be fluent in German and possess good English skills, with excellent communication abilities. They should also be motivated, reliable, and committed to...

  • Digital Content Moderator

    1 semana atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Role OverviewWe are seeking a detail-oriented and fluent German speaker to join our team as a Digital Content Moderator in Lisbon. This role is an excellent opportunity for individuals who want to work in a dynamic environment, ensuring a positive online experience for users worldwide.

  • Customer Success Manager

    1 semana atrás


    Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiro

    .Customer Success Manager - English and German Speaker Apply locations Portugal - Lisbon - Office time type Full time posted on Posted 2 Days Ago job requisition id R28902 Please note, you must have the right to work in Lisbon to be a suitable candidate for this position. We cannot provide visa sponsorship for this role. Are you a German and English speaker...


  • Lisboa, Lisboa, Portugal Zendesk Tempo inteiro

    Job DescriptionAt Zendesk, we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.About the RoleWe're seeking a passionate PR Manager dedicated to the German market to join our Global...


  • Lisboa, Portugal Experis Finance, Tax & Legal Tempo inteiro

    Administrative Assistant–German Speaker (m/f) Experis is currently seeking a motivated Administrative Assistant – German Speaker to join a prestigious project we are developing in partnership with a Multinational Organization. This role offers an exciting opportunity to provide comprehensive administrative support and serve as a strategic partner to...


  • Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Administrative Assistant–German Speaker (m/f) Experis is currently seeking a motivated Administrative Assistant – German Speaker to join a prestigious project we are developing in partnership with a Multinational Organization. This role offers an exciting opportunity to provide comprehensive administrative support and serve as a strategic partner to...


  • Lisboa, Portugal Teleperformance Tempo inteiro

    Are you a German speaker, passionate about digital marketing and have an analytic mind? Work for Pinterest as an Advertising Analyst and embark on this challenge!Your role will be to analyze the data of our client's digital marketing campaigns. Then, report it to optimize their profit. Also, you will be working on the German market and helping to build a...


  • Lisboa, Portugal Too Good To Go Tempo inteiro

    At Too Good To Go, we dream of a planet with no food waste. Imagine if there was something we could all change today that would reduce global warming by 10%. That's how much food waste contributes to the climate crisis.We are on a mission to change that - are you with us?Our app connecting businesses with unsold food, and consumers willing to buy at a...

  • Fraud Prevention Agent

    5 meses atrás


    Lisboa, Portugal Blu Selection Tempo inteiro

    Do you want to work for a multinational leader in the technology sector? We are currently looking for German speakers for their office in Lisbon. **Your Future Company**: Our partner is an international Contact Solutions provider working with leading companies and has a worldwide presence. For their client, an American multinational technology company, they...