Inbound Sales Representative
2 semanas atrás
Position: Japanese Inbound Sales Representative
Location: Lisbon, Portugal
Employment type: Full-time
Remuneration: Base salary + bonuses
**DUTIES AND RESPONSIBILITIES**:
- Establish business relationships with customers via phone
- Upselling and cross-selling while attending inbound calls of existing customers
- Help customers with their accounts, internet browser issues and billing
- Close inbound sales for B2C customers
**REQUIREMENTS**:
- Native/fluent in Japanese, both oral and written. Fluent in English (at least B2 level)
- Experience in sales, customer retention or customer service with up-selling and cross-selling
- Knowledge of sales techniques (up-/cross-selling, objection handling, etc.)
- Computer literate with solid IT knowledge
- Outstanding communication with ability to emphasize, negotiate and persuade
- Resourceful and stress resilient personality that can adapt and remain calm in all situations
- Exceptional customer facing and customer care skills
- Ability to meet tight deadlines with minimum supervision and in timely manner
- Ability to work independently, while being a team player at the same time
- Able to cover shift rotation
**BENEFITS**:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Relocation support
- Guidance and tools to reach your full potential
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