Inbound Sales Representative
2 meses atrás
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Japanese speaking Inbound Sales Representative for their Lisbon office.
Position: Inbound Sales Representative
Location: Lisbon, Portugal
Employment type: Full-time
Remuneration: Base salary + bonuses.
**DUTIES AND RESPONSIBILITIES**:
- Refer non sales/presales enquiries to the right organization
- Upselling and cross-selling while attending inbound calls of existing customers
- Close inbound sales for B2C customers
- Qualify inbound B2B sales opportunities and pass the lead to the team in charge
- Refer/Transfer Reseller & Retailer/eTailer enquiries to the right organization.
**REQUIREMENTS**:
- Native/fluent in Japanese, both oral and written. Fluent in English (at least B2 level)
- Minimum of 1 year relevant experience
- Knowledge of sales techniques (up-/cross-selling, objection handling, etc.)
- Computer literate with solid IT knowledge
- Outstanding communication with ability to emphasize, negotiate and persuade
- Resourceful and stress resilient personality that can adapt and remain calm in all situations
- Exceptional customer facing and customer care skills
- Ability to follow the security rules of the company
- Ability to meet tight deadlines with minimum supervision and in timely manner
- Ability to work independently, while being a team player at the same time.
**BENEFITS**:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential.
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