System Expert

2 meses atrás

Porto, Portugal Linde Global Services Tempo inteiro

Linde Global Services

**System Expert (M/F/d)**

Leça de Balio, Portugal (req10895)

**What you will enjoy doing**
- Monitor, support, and train operational users for main systems/tools used at the Center
- Manage systems testing programs or projects
- Test the existing systems (namely SAP, WebShop, Salesforce, etc) and set up systems improvements (build URS)
- Train users on new releases when applicable
- Answer requests for support assess possible root causes and troubleshoot the process. Communicates actively with IT/Global departments if the situation is not solved
- Establishes work priorities and work plans according to the priority or focus areas
- Interface with Coordinators/supervisors, Process Improvement, Process Owners, and Stakeholders in the retained organization, to support the team’s needs, but also to provide improvement ideas and run small projects
- Gathers information or needs from different workstreams, identifies alternatives, and Implement Improvements
- Support solutions for and together with the business that have an impact on the processes
- Assist process owners in the preparation and ongoing maintenance of process documentation—Engage with all colleagues and stakeholders involved in a project/testing. The Systems Expert organizes and runs system improvement projects (planning, testing, documentation, defining resources), or supports the project manager on certain activities around larger projects

**What makes you great**
- You consider yourself with a strong communication and presentation skills
- You are focus in the results and you have ability to track and monitor progress against plan; strong influence and impact: good expertise in performance management and team motivation
- You have analytical skills to report on activity and progress
- You are organized, adaptable individual with effective time management and prioritization skills
- Able to operate within a complex matrix organization

**Why you will love working with us**

At Linde we identify ourselves with our products - either working for the technical or medical gases business. Being a company with a long tradition in the gases business, we not only care about our customers and high quality products, but most importantly about our employees. While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety.

Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

**What we offer you**

**This role is a part/full time position based on an unlimited/limited/trainee/internship contract. The standard weekly working hours will be from 00:00 hrs till 00:00 hrs. This role contains shift.**

**Have we inspired you? Let´s talk about it**

**Your contact person**

Linde Gas España
Linde HR Team

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