Ecommerce Operations Lead, Eu and Apac

6 meses atrás


Lisboa, Portugal Bose Tempo inteiro

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.

The Marketing team at Bose consists of passionate, bold, and music-loving storytellers. We tap into the magic of what makes Bose, BOSE, and through our marketing efforts, connect that magic with people who relate to our belief that sound is the most powerful force on earth.

**Job Description**:
As the Ecommerce Operations Lead for the EU and APAC regions, you will play a pivotal role in strategically managing and overseeing day-to-day operations of our regional digital commerce business. Your primary focus will be to drive execution to meet the roadmap, financial targets, and KPI commitments, while identifying and implementing improvements to enhance site and customer experiences in alignment with our commercial strategy and goals.

Primary Responsabilities:
- Plan and program manage sales activities to achieve revenue targets, overseeing commercial campaigns such as Holidays, Turkey 6, Mother’s Day, Father’s Day, Summer sales, Click Frenzy, etc.- Monitor customer experience (CX) across cart and checkout processes, initiating corrective actions in collaboration with Site Analyst.-
- Establish SLAs and ensure visibility across Customer Service, Order Management, Cash to Order, and Logistics operations.- Manage post-purchase Net Promoter Score (NPS) surveys, ensuring actions are taken to meet target NPS.- Project manage the implementation of site functionality in collaboration with Product Owners and DXP Lead.-
- Coordinate implementation of Dynamic pricing strategy and functionality.- Establish an operating model across ecommerce sales and value chain partners.- Map transactional messaging across different platforms for post-purchase messaging and surveys.- Establish an Ecommerce knowledgebase strategy and kick-off documentation processes and ownership.

Knowledge, Skills and Experience Requirements:
- Previous experience in leading global ecommerce operations is essential.- Proficiency with Hybris and Salesforce platforms is preferred.- Demonstrated independence and accountability in managing complex projects.- Strong background in marketing and finance is highly desirable.- Minimum of 5 years of experience in similar roles within the ecommerce industry.- Experience working in international markets, particularly in the EU and APAC regions, is advantageous.- Fluent in written and spoken English.- Familiarity with Jira, Salesforce Commerce Cloud.- Experience working within Agile structured teams.- Attention to detail.- Understanding of process development, with the job description in mind.

**Education**:
- Bachelor's degree in Business, Finance, Marketing, or related field.

Are you interested in this position?

Note:
If you believe you need a reasonable accommodation, please send a note to



  • Lisboa, Portugal Remotivate LLC Tempo inteiro

    Hello, Ecommerce Operations Managers! I'm Kenneth, the Head of People at Ultimate Beauty, an e-commerce company primarily selling through Amazon and similar channels. We've experienced rapid growth ( >200% YoY growth, three years in a row), transforming into a $20M run-rate company (from 2 to 55 people). Our ideal Ecommerce Operations Manager is an...


  • Lisboa, Portugal Bose Tempo inteiro

    You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most. At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re...


  • Lisboa, Portugal Abb Schweiz Ag Tempo inteiro

    .eCommerce User Experience Lead (UX Lead)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, and generations. Together,...


  • Lisboa, Portugal Remotivate LLC Tempo inteiro

    Hello, Chief Operating Officers! My name is Kenneth and I am the Head of People at Ultimate Beauty - an ecommerce company primarily selling through Amazon, and similar channels. We have grown quickly ( >200% YoY growth, three years in a row) to a $20M run rate company (from 2 to 55 people).We are looking for a COO to lead the company through the next phase...


  • Lisboa, Portugal Abb Schweiz Ag Tempo inteiro

    .ECommerce User Experience Lead (UX Lead) Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, and generations. Together,...


  • Lisboa, Lisboa, Portugal Ecisolutions Tempo inteiro

    Company OverviewEPCI Software Solutions is a leading provider of cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, EPCI's solutions integrate into every aspect of a customer's business to help them...


  • Lisboa, Portugal Abb Schweiz Ag Tempo inteiro

    eCommerce User Experience Lead (UX Lead)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, and generations. Together,...


  • Lisboa, Portugal - Tempo inteiro

    eCommerce User Experience Lead (UX Lead)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Agile Transformation Lead

    2 semanas atrás


    Lisboa, Lisboa, Portugal Vml South Africa Tempo inteiro

    About the Opportunity">As an Agile Transformation Lead with a technical background, you will join our eCommerce Team to drive bespoke development projects and operational improvements. With excellent knowledge of Agile teachings and approaches, you will facilitate development using an Agile framework, lead teams, and foster a culture of continuous...


  • Lisboa, Portugal Nestlé Sa Tempo inteiro

    Location: Lisbon, PortugalCompany: Nespresso PortugalFull-time2 years' experiencePOSITION SUMMARYWorking at Nestlé means you'll join the world's largest food and beverage multinational. Our purpose is to improve the quality of life of our consumers, contributing to a healthier future. To integrate Nespresso's business, we are looking for an eCommerce...

  • Ecommerce Specialist

    2 meses atrás


    Lisboa, Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    Job SummaryWe are seeking an Ecommerce Specialist to manage the day-to-day content related activities of our digital channels (Website, Mobile App, etc). The ideal candidate will have experience in webmastering/eCommerce platforms management and be proficient in HTML, CSS, and Javascript.Key ResponsibilitiesManage digital boutiques content to drive sales and...


  • Lisboa, Portugal Phiture Tempo inteiro

    POSITION SNAPSHOT Location: Lisbon, PortugalCompany: Nespresso PortugalFull-time2 years' experiencePosition Summary Working at Nestlé means you'll join the world's largest food and beverage multinational. Our purpose is to improve the quality of life of our consumers, contributing to a healthier future.To integrate Nespresso's business, we are looking for...


  • Lisboa, Portugal Phiture Tempo inteiro

    POSITION SNAPSHOTLocation: Lisbon, PortugalCompany: Nespresso PortugalFull-time2 years' experiencePosition SummaryWorking at Nestlé means you'll join the world's largest food and beverage multinational. Our purpose is to improve the quality of life of our consumers, contributing to a healthier future.To integrate Nespresso's business, we are looking for an...


  • Lisboa, Portugal Nestlé Sa Tempo inteiro

    Location: Lisbon, PortugalCompany: Nespresso PortugalFull-time2 years' experiencePOSITION SUMMARYWorking at Nestlé means you'll join the world's largest food and beverage multinational. Our purpose is to improve the quality of life of our consumers, contributing to a healthier future. To integrate Nespresso's business, we are looking for an eCommerce...


  • Lisboa, Lisboa, Portugal Sovos Compliance Tempo inteiro

    Sovos Compliance is seeking an experienced Regional Partnership and Operations Manager to join our EMEA and APAC team.The successful candidate will have 2-5 years of experience in cross-functional project management, business operations, or executive support. They will be responsible for facilitating cross-functional regional cadences, providing program...

  • Ecommerce Specialist

    2 meses atrás


    Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    POSITION SNAPSHOTLocation: Lisbon, PortugalCompany: Nespresso PortugalFull-time2 years' experiencePOSITION SUMMARYWorking at Nestlé means you'll join the world's largest food and beverage multinational. Our purpose is to improve the quality of life of our consumers, contributing to a healthier future. To integrate Nespresso's business, we are looking for an...


  • Lisboa, Lisboa, Portugal Sovos Compliance Tempo inteiro

    About Sovos ComplianceSovos Compliance is a global leader in tax compliance solutions, dedicated to transforming tax compliance from a business requirement to a force for growth.We're seeking an Ecommerce Solution Specialist to join our team. This role will be responsible for supporting the evolution of our ecommerce product, providing technical support to...


  • Lisboa, Portugal Phiture Tempo inteiro

    POSITION SNAPSHOT Location: Lisbon, PortugalCompany: Nespresso PortugalFull-timePosition SummaryWorking at Nestlé means you'll join the world's largest food and beverage multinational. Our purpose is to improve the quality of life of our consumers, contributing to a healthier future.To integrate Nespresso's business, we are looking for an eCommerce...


  • Lisboa, Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    Ecommerce Specialist Job DescriptionAbout the RoleWe are seeking an Ecommerce Specialist to manage the day-to-day content related activities of our digital channels. This includes updating the content management system with the latest content, ensuring product catalogues and services are updated and consistent across all platforms, and optimizing the user...


  • Lisboa, Portugal Constructor Tempo inteiro

    Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce...