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Client Relationship Officer

7 meses atrás

Porto, Portugal BNP Paribas Tempo inteiro

CLIENT RELATIONSHIP OFFICER (JOB NUMBER: 2403GBK17923 - 1)

**About the Team**
- Manage the daily relationship with Corporate clients of BNP Paribas in an innovative, digital and industrial way. The Relationship Officer's mission is to develop the relationship with Corporate clients by understanding client needs and proposing the adequate products (Flow Banking Products), being the entry point for clients within the Bank for commercial matters

**Role Responsibilities**
- Daily interactions: be the first point of contact on commercial matters and direct client to support teams (Client Service Desk, Cash Management Technical Officers, Due Diligence) in case of operational matter
- Compliance: ensure that all regulations are observed (Know Your Customer + Anti-Money Laundering & Sanctions policies
- Credit: ensure that all credit facilities extended to Corporate clients are approved and renewed on time (annual reviews) according the Bank's procedures, and then implemented (Legal documentation)
- Products: Sell all products of the Bank and ensure proper introduction of product representatives to clients
- Ensure that the business is performed in close alignment with the Group’s «One Bank» strategy, by ensuring close collaboration with all stakeholders (Pilots, Product lines, support teams

**Profile and Skills to Success**
- Postgraduate in Economics, Finance and Accounting
- 3 to 4 years of experience in Client Management, Banking and Financial Operations
- Advanced level of English, both written and oral (mandatory)
- Commercial Development & Customer Relationships - Customer Relationship Management and Strategic
- Commercial Coverage
- Client and Regional Knowledge - EMEA
- Daily Banking & Savings - Daily Banking knowledge
- Communication skills - oral & written

LI-Hybrid

**Why joining BNP Paribas?**
- **Leading banking institution**

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees - including more than 145 000 in Europe.
- **Our presence in Portugal**

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
- **International reach**

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

- **Retail Banking**, a division that brings together all of the Group’s retail activities and specialized business lines;
- **Investment & Protection Services** that include specialized businesses offering a wide range of savings, investment and protection services;
- **Corporate & Institutional Banking** division that offers tailored financial solutions for corporate and institutional clients.
- **Diversity and Inclusion commitment**
- **Commitment towards work/life balance**

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
- **Remote Working Conditions**

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
- In case you are selected for this role, further documentation will be requested to support your hiring process.

**Primary Location**: PT-13-Porto

**Job Type**: Standard / Permanent

**Job**: CUSTOMER RELATIONSHIP MANAGEMENT

**Education Level**: Bachelor Degree or equivalent (>= 3 years)

**Experience Level**: At least 3 years

**Schedule**: Full-time

**Entity**: PRT - CIB