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Quality Customer Contact
3 semanas atrás
New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you’re willing to contribute and create value for tomorrow’s cleaner and smarter mobility, Faurecia is the place to be.
**Faurecia is a global automotive and technology leader - and also so much more. We inspire safer, more comfortable, more personalized and more sustainable mobility.**
**We create advanced solutions to accelerate the transition towards CO2 neutrality. We believe people matter.**
**We work on challenges that matter. Join us, and take a journey that matters.**
**Job Duties & Responsibilities**
- Be the main representative of the plant to the customer and represent the customer in the plant;
- Manage the residents or subcontractors at customer premises, if applicable;
- Organize and participate to all technical meetings with the customer and ensure all validations as required by Customer are completed;
- Review and discuss customer quality results;
- Audit all related storage sites and the customer assembly line in order to ensure the compliant use of our products, for external products, validate, with the SQA, the 8D from the supplier;
- Drives customer compliant resolution process, ensuring robustness of problem solving;
- Ensure the correct escalation of the alert system in the Plant, and the appropriate feedback to the customer.
**Qualifications**
- Bachelor in Quality Engineering or similar;
- Minimum 3 years of professional quality experience;
- Experience in automotive industry (nice to have);
- Good quality foundation (capability study; SPC; FMEA; problem solving methodology, Control Plan etc);
- English;
- Strong analytical and proven team problem solving skills.
Faurecia is an Equal Opportunity Employer.
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