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Guest Service Operations
3 semanas atrás
**Guest Service Operations (M/F) - Pestana Pousada Alfama**:
- Cidade: LisboaO Pestana Pousada Alfama procura **Guest Service Operations | Receção & Bar (M/F)**
Esta função vem diferenciar a visão hoteleira, unindo as principais artérias: receção e restaurante, o que fará de ti um Guest Service Operations à altura deste desafio. Estás pronto para embarcar nesta viagem? Do teu lado esperamos a Atitude Proativa, nós proporcionamos a Formação.
Primeiras impressões são tudo, como Guest Service Operations terás a oportunidade de receber o nosso cliente e contar-lhe em primeira mão o que de melhor temos, a nossa hospitalidade. Proporcionado uma experiência memorável, a primeira de muitas
O que oferecemos?
- Plano de saúde - acesso a seguro de saúde;
- Cartão de descontos e parcerias - acesso a descontos exclusivos em unidades Pestana e em diversos outros parceiros;
- Pestana Academy - acesso a programas de desenvolvimento que apoiam na progressão de carreira;
- Mobilidade de oportunidades internas - acesso a mobilidade interna em várias geografias;
- Apoio à comunidade e voluntariado - possibilidade em participar em diversas ações de voluntariado.
- Principais **Responsabilidades**:
- Garantir a receção e o acolhimento de todos os nossos clientes;
- Apoiar o cliente nos pedidos de informação;
- Atendimento de serviço de bar e cafetaria;
- Colaborar com as equipas dos restantes departamentos;
- Garantir um serviço de excelência.
Experiência que procuramos:
- Experiência mínima na função em hotelaria de 4/5 estrelas;
- Gosto pelo contacto com o cliente;
- Atitude proativa e dinâmica;
- Domínio da língua inglesa;
- Gosto pelo trabalho em equipa.
**Segmento de Emprego**:Customer Service, Operations
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