IT Helpdesk Technician

4 semanas atrás

Lisboa, Portugal BNP Paribas Tempo inteiro

**WHO ARE WE ?**

**BNP PARIBAS CARDIF**, the **Insurer for a Changing World**.

We are the world leader in the creditor insurance market with strong positions in savings and protection insurance in more than 30 countries all around the world.

European Service Center - Cardif Services, European Platform of Services with a diversity of processes aiming to bring excellence to our Internal Clients, being part of BNP Paribas Cardif, is an organization dedicated to providing other BNP Paribas Cardif entities with a diversity of processes and services connected to insurance activity. We aim to bring excellence to our internal clients, ensuring highest levels of efficiency and reliability. With over 480 employees and 6 working languages, we are a multicultural and a diverse team, operating in Porto and Lisbon, Portugal.

We are currently looking for a **IT HelpDesk Technician (M/F)** based in **Lisbon**

**BE PART OF OUR DYNAMIC IT INFRASTRUCTURE MANAGEMENT TEAM**

Our IT Infrastructure team and HelpDesk play a key role in the proper functioning of our Lisbon and Porto offices. Responsible for maintaining the entire operational environment and always up-to-date to comply with all compliance policies and in this way to be key pieces of excellence in the provision of services to Europe.

**YOUR FUTURE MISSION in THE IT INFRASTRUCTURE MANAGEMENT TEAM**

Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations

Provide technical assistance and support for incoming queries, Install workstations, peripheral equipment and software and issues related to computer systems, software and hardware, Install, test, configure and provide technical advice on Microsoft platforms as Servers maintenance, upgrades and configurations, Active Directory, Network VPN and LAN

Manage IT storages and IT equipment stocks

**AS OUR NEW IT HelpDesk Technician, YOU MUST HAVE**:
Strong knowledge in Microsoft environment including Servers, Avtive Directory

Good knowledge in English written and verbal communication;

Ability to plan work ahead and to prioritize workload

Excellent capacity to interact with clients or other IT Support teams

Aim to deliver very high quality results

**WHAT DO WE OFFER**

Besides our attractive salary, you will benefit:
Meals allowance

Transportation allowance

Child allowance

Private Health Insurance including spouse and descendants, Life Insurance, Travel Insurance

Hybrid working mode - a balance between office days to reinforce commitment, creativity and human links, and homeworking days for flexibility of the employees

Continuous development and career growth opportunities on a local and global level

And much more

**The work environment is important**

Benefit from our modern amenities, including zen and creative rooms amongst others, many discounts from our group platform, free language courses, doctor on-site & remote and diverse company events,

Work in a multicultural environment with multiple nationalities,

Be part of a people care company with a strong & continuous growth investing in its employees through training and career opportunities.

**Our commitments to you**
- **Diversity and Inclusion commitment**
- **Commitment towards work/life balance**

At BNP Paribas Cardif we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
- **Remote Working Conditions**

At BNP Paribas Cardif, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment.

We will be delighted to consider you for this position.

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