IT Helpdesk Technician

2 semanas atrás

Lisboa, Portugal Vortal Tempo inteiro

**Job description**

In the last months VORTAL has grown a lot, counting with more than 90 employees in this country, belonging to 4 different companies.

Based in our Lisbon Office, in this position you will be reporting to the IT Services Lead, who is based in Lisbon. You will be directly supporting our Lisbon Office Team and some minor support to the Madrid Office. Your team is responsible for providing technical assistance on computer systems and similar, serving as the first contact for our internal users, always looking to optimize their lives.

**Responsibilities**

Installation, Administration, Maintenance of Computers and Software;
IT Park Management - management of computer and IT materials, according to the needs;
Manage Software licenses, certificates and domains;
Manage IT Equipment’s and Software vendors;
Proactively identify opportunities to evolve and improve the IT support delivery systems;
**Education**

Specific intermediate vocational training or Engineering Degree

**Skills & Knowledge**

English (written and spoken) mandatory;
Entrepreneurship, tenacity, proactive attitude and creative thinking;
Ability to work with a team and by objectives;
**Experience**

2+ years of relevant work experience;
Working Experience as IT Helpdesk / Support;
Working Experience with ticketing systems;
Working experience in O365 / Azure AD;
Knowledge or experience with Networking - Switching, Firewall’s, Access Points - (preferred);
**Why join Vortal?**

Join an international and fast-growing business: we are present in 12 countries with an international team from
+10 different nationalities with English as the official language;
Competitive salary package: salary, fringe benefits, working benefits and variable bonus according to results;
Flexible schedules with a hybrid work policy;
Customer-oriented company, where reward and fast progression come with the results you achieve;
The coolest corporate events: Algarve, Lisbon, Madrid, Merida and more to come;
Health insurance and several partnerships and discounts for all sorts of businesses (gyms, language schools, restaurants);
**Some fun data about us (December 2021)**:
Seniority average: 4,5 years;
Average age: 33 years old;
Yearly percentage of promoted people: 25% (last 3 years);
“People Get People” referral program: we trust that our employees know our company well and know what’s best for all of us If you know someone who works at VORTAL talk to them and you may both win; you a great job, and them a great thank you and a reward

**More about Vortal**

VORTAL has been consecutively distinguished as one of the best companies to work for in Portugal.
Vortal is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our team.
We are part of the Byggfakta Group, a leading software and data provider in the construction industry, listed in the Nasdaq Stockholm Stock Exchange, with proprietary and fully integrated cloud-based software platforms.
Recently we have welcomed to VORTAL two companies in Spain: Construdata21, the leading provider of construction project information data in Spain and Portugal and Nexus IT, the leading provider of pre-award and eTendering solutions for the public sector in Spain.

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