User Support
2 meses atrás
A Konica Minolta é uma multinacional japonesa com uma mentalidade de start-up. Apesar de termos mais de 100 anos no mercado mundial estamos em constante desenvolvimento e evolução. Hoje trabalhamos em soluções de Printing e Software. Neste momento, estamos a reforçar a nossa equipa com um/a User Support - Team Leader, para alocar ao nosso cliente.
O que vais fazer:
- Gestão da equipa de Service Desk;
- Suporte e manutenção de equipamentos (desktops, laptops);
- Instalação de sistemas operativos;
- Configuração de utilizadores;
- Suporte ao utilizador;
- Análise, troubleshooting e resolução de incidentes.
Aquilo que esperamos de ti:
- Background académico na área das Tecnologias de Informação;
- Experiência em funções similares;
- Conhecimentos de Windows, Office 365, Active Directory;
- Conhecimento de ferramentas de ticketing;
- Carta de condução (mandatório);
- Proatividade, dinamismo e boa capacidade de comunicação;
- Capaz de colaborar e trabalhar bem em ambiente de equipa;
- Orientação para resultados.
Vais encontrar:
- Uma das 100 melhores empresas para trabalhar em Portugal (medalha que temos há 5 anos consecutivos);
- Um plano de carreira à tua medida;
- Atividades de team building;
- Bom ambiente de trabalho;
- Diversos benefícios como seguro de saúde, 28 dias de férias e programas de saúde e bem-estar.
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