Service Owner CRM, Content

3 semanas atrás


Lisboa, Portugal Grünenthal Tempo inteiro

**Country**:Portugal**City**:Lisbon**Department**:Corporate Functions**Job ID**:43315**Job Grade**:
**Hiring Manager**: Luis Leal**Internal Posting Date**:
- Our
- **Corporate Functions** teams make sure everything at Grünenthal runs smoothly by bringing together people with a wide range of skills - from experts in finance, IT, HR, law and compliance through to business strategists and creative media minds. If you’re a great collaborator and a strong communicator, you’ll feel right at home here. Join our team and join forces with colleagues across our business to maximise our company’s positive impact on patients and their families.**What the job looks like**
- As an integral part of the Agile project teamwork with Product Owner and/or Business Analysts to lead technical teams (such as internal & on-offshore service providers to architect, design, develop, test, and release features;
- Provides coaching and mentorship to team members (architects, specialists and system experts);
- Antecipate identify, track and resolve technical issues and risks affecting delivery;
- Identifies all business and security risks and mitigations associated with the service;
- Generates reports and reviews them on a regular basis to identify actionable opportunities for service improvement;
- Drives internal and external service review meetings;
- Parcticipates in negotiating Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) for the service.

**What you will bring to the table**
- 10+ years of software development experience;
- Minimum 8 years with hands on experience with Veeva & Salesforce platforms, mainly Veeva CRM, Veeva Vault, Salesforce Sales Cloud and Salesforce Marketing Cloud;
- Broad IT knowledge regarding technologies, common frameworks and IT management processes such as ITIL;
- Experience in managing near and off-shore development partners;
- Possesses relevant certifications for platforms as Veeva Vault, Veeva CRM, Salesforce etc;
- Advanced project & process management skills;
- Strong attention to detail and analytical skills;
- Experience in working and maintaining GxP validated environments

Luis Leal, the Hiring Manager


  • Product Owner

    3 semanas atrás


    Lisboa, Portugal Flix Tempo inteiro

    We're looking for a motivated and driven **Product Owner **to join our CRM Tech Team. With all the different tech and business roles and disciplines that we have within marketing, we all aim to "fill our buses & trains" with new + existing customers that ultimately turn into brand ambassadors. We not only support constant global market growth with our...

  • Product Owner

    3 semanas atrás


    Lisboa, Portugal Flix SE Tempo inteiro

    We're looking for a motivated and driven Product Owner to join our CRM Tech Team. With all the different tech and business roles and disciplines that we have within marketing, we all aim to “fill our buses & trains” with new + existing customers that ultimately turn into brand ambassadors. We not only support constant global market growth with our...

  • IT Solution Owner

    Há 2 dias


    LISBOA, Portugal Randstad Portugal Tempo inteiro

    A Randstad Professionals é a área de negócio do Grupo Randstad, especializada em recrutamento de quadros médios e superiores.O nosso cliente é uma prestigiada empresa na área do retalho que devido ao seu crescimento está a recrutar um/a IT Solution Owner - CRM Dynamics 365 para a área de Sistemas de Informação. Integrando a...

  • Technical Product Owner

    3 semanas atrás


    Lisboa, Portugal Flix SE Tempo inteiro

    We're looking for a motivated and driven Technical Product Owner to join our CRM Tech Team. With all the different tech and business roles and disciplines that we have within marketing, we all aim to “fill our buses & trains” with new + existing customers that ultimately turn into brand ambassadors. We not only support constant global market growth...

  • Technical Product Owner

    3 semanas atrás


    Lisboa, Portugal Flix Tempo inteiro

    We're looking for a motivated and driven **Technical Product Owner **to join our CRM Tech Team. With all the different tech and business roles and disciplines that we have within marketing, we all aim to "fill our buses & trains" with new + existing customers that ultimately turn into brand ambassadors. We not only support constant global market growth...

  • Service Owner

    Há 1 mês


    Lisboa, Portugal Grabjobs Portugal Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. x Are you ready to...

  • Service Owner

    4 semanas atrás


    Lisboa, Portugal Grabjobs Portugal Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. x Are you ready to...

  • Service Owner

    2 semanas atrás


    Lisboa, Lisboa, Portugal Dsv Road Gmbh Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.x Are you ready to continue your...

  • Service Owner

    2 semanas atrás


    Lisboa, Lisboa, Portugal Grabjobs Portugal Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. x Are you ready to continue your...


  • Lisboa, Lisboa, Portugal PTC Group Tempo inteiro

    About the job Digital CRM Solutions Architect:Our client is a global medical products and technologies company focused on therapies for managing chronic conditions, with leading market positions in advanced wound care, ostomy care, continence, critical care, and infusion devices.Reporting to the Digital Enterprise Architect, the Digital CRM Solutions...

  • Head Of Content

    Há 2 dias


    Lisboa, Portugal Risk Tempo inteiro

    Job Description We are looking for a passionate and driven Head of Content to join and strengthen our team.  Responsibilities: Manage the team of Content and CRM managers (4 people) Provide content service to the main stakeholders Collaborate with the creative team to ensure technically precise promotional materials Communication with the marketing team and...

  • Product Owner

    Há 1 mês


    Lisboa, Portugal Alongside Tempo inteiro

    We are looking for a Product Owner to join our partner.Responsibilities:Review daily the content inserted into the CMS by different departments and perform QA tests.Plan the publication of content on the Portal and mobile Apps, defining clear actions for the objectives of the overall plan.Anticipate potential difficulties, interact with different...

  • Product Owner

    4 semanas atrás


    Lisboa, Portugal Alongside Tempo inteiro

    We are looking for a Product Owner to join our partner.Responsibilities:Review daily the content inserted into the CMS by different departments and perform QA tests.Plan the publication of content on the Portal and mobile Apps, defining clear actions for the objectives of the overall plan.Anticipate potential difficulties, interact with different...

  • Pt Crm Executive

    2 semanas atrás


    Lisboa, Lisboa, Portugal Adecco Prestação de Serviços, Lda Tempo inteiro

    Your opportunity has arrived We are looking for a Portuguese CRM Executive in Lisbon If you are passionate about technology, have exceptional customer management skills, and are ready to face new challenges, we want to meet you Your responsibilities: Leverage data to plan, coordinate, analyse and optimise CRM activities. Develop creative promotions and...

  • Content Specialist

    3 semanas atrás


    Lisboa, Portugal Kaizen Gaming Tempo inteiro

    **We are Kaizen Gaming** Kaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in Europe, with the Stoiximan brand in Greece and Cyprus and Betano in Germany, Romania, Bulgaria, Czech Republic, Portugal, Brazil, Chile, Peru, Ecuador and Canada. Our aim is to leverage cutting-edge Technology in order to provide the optimum...

  • Product Owner

    2 semanas atrás


    Lisboa, Lisboa, Portugal Alongside Tempo inteiro

    We are looking for a Product Owner to join our partnerResponsibilities:Review daily the content inserted into the CMS by different departments and perform QA tests.Plan the publication of content on the Portal and mobile Apps, defining clear actions for the objectives of the overall plan.Anticipate potential difficulties, interact with different departments,...


  • Lisboa, Portugal ConvaTec Tempo inteiro

    About us: Change is everywhere at ConvaTec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a **Digital CRM Solutions Architect **, and you’ll do the same. Reporting to the Digital...


  • Lisboa, Portugal Tn Portugal Tempo inteiro

    Crm Associate ManagerLisboaLisboa, Lisboa, Portugal col-wideJob Description:THE ROLEAs Indie Campers CRM Associate Manager, you will be responsible for implementing and maintaining strategies to increase customer conversion, retention, and loyalty. You will also be responsible for managing customer data, analyzing customer behaviour and engagement, and...


  • Lisboa, Portugal Tn Portugal Tempo inteiro

    Crm Associate ManagerLisboa Lisboa, Lisboa, Portugal col-wideJob Description:THE ROLEAs Indie Campers CRM Associate Manager, you will be responsible for implementing and maintaining strategies to increase customer conversion, retention, and loyalty. You will also be responsible for managing customer data, analyzing customer behaviour and engagement, and...


  • Lisboa, Portugal Tn Portugal Tempo inteiro

    Crm Associate Manager Lisboa Lisboa, Lisboa, Portugal col-wideJob Description:THE ROLEAs Indie Campers CRM Associate Manager, you will be responsible for implementing and maintaining strategies to increase customer conversion, retention, and loyalty. You will also be responsible for managing customer data, analyzing customer behaviour and engagement, and...