Community Manager

3 meses atrás


Lisboa, Portugal Magic Media Tempo inteiro

Magic Media is a pioneering media, entertainment and tech group powered by creativity and innovation. We have a physical presence in 14 countries and expertize in the areas of art, animation, cybersecurity, game development, software development, VFX and video production amongst others. We work with leading developers and publishers within the games and tech industry, providing support and solutions designed around individual needs and carried out by global experts.

We are seeking a passionate and experienced Community Manager, with a focus on Discord and events, to join our team and play a crucial role in building, nurturing, and engaging our user community. This is an exciting opportunity for a dynamic individual who is skilled in fostering meaningful connections, managing online communities, and promoting positive interaction among users and developers in the metaverse.

WHAT YOU WILL DO:

- Formulate and execute community engagement strategies, with a specific emphasis on Discord and other social platforms, to enhance user acquisition, retention, and expansion.
- Establish, administer, and uphold our Discord server, ensuring a hospitable and well-organized environment for community members while enforcing community guidelines and moderation policies.
- Oversee and monitor social media channels, forums, and various online platforms, ensuring prompt and effective responses to user inquiries, comments, and feedback.
- Cultivate and sustain relationships with members of the community, encompassing creators, developers, partners, and users, both within and beyond Discord.
- Collaborate with cross-functional teams to create and deliver captivating content, campaigns, and events that engage and inspire the community, with a particular emphasis on leveraging the full potential of Discord and Events.
- Monitor and analyze community performance metrics, furnishing regular reports and insights to facilitate data-driven decision-making.
- Identify and address community concerns, continuously enhancing the user experience and bolstering community sentiment.
- Organize and manage metaverse events, both in digital space and real-life settings.

**Requirements**:

- Extensive experience and involvement in web3, blockchain, and cryptocurrency communities.
- Proficient in effectively managing and expanding Discord communities, including setting up servers, implementing moderation strategies, and driving engagement.
- Deep understanding of the metaverse landscape, web3 technologies, and virtual experiences.
- Exceptional communication and interpersonal skills, including strong writing abilities and the ability to captivate audiences through storytelling.
- Demonstrated ability to build and sustain active and thriving online communities.
- Genuine passion for the metaverse and a dedication to creating a positive, inclusive, and dynamic community.
- Capable of working independently and collaboratively in a fast-paced, remote work setting.
- Strong analytical skills, including proficiency in utilizing social media and community management tools to assess performance and facilitate decision-making.

**Benefits**
- The chance to work closely with a team of like-minded creative professionals in a fast-paced, multicultural environment
- A competitive salary
- Ongoing training and professional self-improvement opportunities

At Magic Media, our passion lies in gaming. Our vision is to create and deliver engaging and interesting games for our clients. We can deliver this high-quality work on any platform, whether it be on console, PC, or mobile. We know that reputation and results go hand-in-hand. Therefore, we work hard to find experts and talented creators to deliver the best results


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