Account Executive, Spanish Speaker

3 semanas atrás


Lisboa, Portugal JL Talent Partners Tempo inteiro

We're looking for **Spanish** speaking **Account Executive** to join our client's team in the beautiful Lisbon

**What you'll do**:

- Drive missed service attach in the small segment of existing customers through proactive, direct outreach.
- Contact with the customers around technology information and line of business.
- Achieve service attach targets including quota and expected attach rate and other key performance indicators as determined by the manager.
- Provide professional support on incoming attach inquiries and assistance.
- Advise existing customers on recommended support service options.
- Explain value of service attach vs existing warranty types.
- Collect, interpret and utilize customers' install base data to produce accurate customer-focused reports and push that information into the attach sales motion.
- Create awareness and emphasize the value of the support services when engaging with the customers.
- Maintenance of high-quality customers’ contact database with frequent updates on digital and direct customer feedback.
- Identify customers' accounts with missed attached services and proactive acquisition of the right contacts.
- Record customers' engagements in the sales tools, update internal databases and report on the customers' sentiment.

**What's the offer**:

- Health Coverage and Private Health Care.
- Competitive Salary package.
- Fast career growth opportunities

**What we're looking for**:

- Spanish (European) C1/C2 level
- English B2 level
- Previous customer support experience is a plus
- **EU Citizenship or Portuguese residence.**

Pay: 1,000.00€ - 1,500.00€ per month

Ability to commute/relocate:

- Lisboa, Distrito de Lisboa: Reliably commute or willing to relocate with an employer-provided relocation package (required)

Application Question(s):

- Are you a EU citizenship or Portuguese residence holder? Which one?

**Language**:

- English B2 (required)
- Spanish (European) C1/C2 (required)



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