Support Analyst

3 semanas atrás

Porto, Portugal Natixis in Portugal Tempo inteiro

**Company Description**
Natixis in Portugal belongs to Global Financial Services business unit, the global arm of Groupe BPCE. As the second largest banking group in France, Groupe BPCE pursues a full range of banking and insurance activities, counting 100.000 employees and serving 36 million customers worldwide.

Based in Porto, Natixis Center of Expertise mission is to transform traditional banking by developing innovative solutions for the bank’s business, operations and work culture worldwide, as a key driver of the company’s culture of agility and innovation: a perfect fit in Portuguese labour culture. Teams of IT, Banking Support Activities and Compliance work in an integrated, inclusive and transversal way, supporting all the business lines and country platforms.

Natixis in Portugal is the best combination of a “start-up mindset”, given its multicultural and inclusive environment, culture of proximity and participation and dynamic working methodologies, based on agility, collaboration and creativity, with a large, solid structure, founded on career management, including international mobility, financial security and robust processes, along with unlimited learning opportunities: small enough to keep entrepreneurial spirit, big enough to deliver globally.

Join a team where you can make things change, achieve limitless perspectives to evolve and grow, become an expert and reach your full potential Because you deserve much more than a job.

We are looking for a Support/ Business Analyst with background in IT to work with CLIENT PASS support team.

This position will be integrated in KYC-CLM (Know your Customer - Client Lifecycle Management) department within the CIB business unit.

**The task involves**:

- Managing and Responding to Support Request;
- Writing Documentation;
- Report and track bugs progression;
- Analytical skills;
- Good communication and facility to interact with people;
- Managing and tracking of Project Backlog Items;
- Experience in SQL;
- English (minimun B2 mandatory);

**Few other things you should know**:
This career opportunity is based in Porto, right in the heart of the city, and offers a hybrid working model.

Last but not least, we invite you to discover what a day in your like could look like:
Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. Start your day having breakfast with the Team and grab fresh fruit on the way to your seat, in one of Porto’s most typical neighborhoods. This Purple Day is going to be a busy one: daily meeting ensuring all team members are on the same page regarding work status, priorities and blockers, language class and, just after, a Talent Management meeting with your manager, discussing your career path.

Lunch break. Today, your Team is onboarding newcomers, but also welcoming French colleagues: the perfect excuse to walk downtown and bond over a _francesinha_. When returning, inhale nature and peace of mind in Natixis Urban Garden (look at the crops; ready to harvest).

Back inside. Brainstorming session on a new, exciting project in our disruptive and immersive Manaus Village. The afternoon went flying (tasks, meetings, some jokes with your teammates). End it on a high note: celebrating cultural diversity with a Diwali, the Indian festival of lights.

Tomorrow, you attend a conference led by influential speakers in your industry and, the day after, you will work from home, benefitting from some focus time to complete that report and soft skills course on LinkedIn Learning. Once you are done with your work for the day, strike the right note playing with Natixis band or be part of a board games session. If that is too steady for you, meet your colleagues to catch some waves or sail the Douro river during golden hour.

  • It Support Analyst

    2 semanas atrás

    Porto, Portugal Employment Pro Limited Tempo inteiro

    Buscar vagas de emprego e oportunidades de carreiraEncontramos 52 vagas para Vagas de emprego it-support-analyst .Receba alerta de vagas em seu email. Registre-se agora!Função: Application Support Analyst ProjectEmpresa: KCS ITTipo: Full-timeContrato: n/dLocalidade: PortoFunção: Business Analyst (IT)Empresa: Neotalent ConclusionTipo: Full-timeContrato:...

  • It Support Analyst

    2 semanas atrás

    Porto, Portugal Employment Pro Limited Tempo inteiro

    Buscar vagas de emprego e oportunidades de carreira Encontramos 52 vagas para Vagas de emprego it-support-analyst .Receba alerta de vagas em seu email. Registre-se agora!Função: Application Support Analyst ProjectEmpresa: KCS ITTipo: Full-timeContrato: n/dLocalidade: Porto Função: Business Analyst (IT)Empresa: Neotalent ConclusionTipo: Full-timeContrato:...

  • Support Analyst

    2 meses atrás

    Porto, Portugal DELLENT Tempo inteiro

    We are looking for a Support Analyst for a retail project in Lisbon and Porto. **Role & Responsibilities**: - Monitorization of the critical user journeys of the team products. **Requirements**: - Be analytical on errors occurrance and patterns, conducting a full investigation; - Build software automation to eliminate manual repetitive tasks; -...

  • BI Support Analyst

    Há 1 mês

    Porto, Porto, Portugal Match Profiler Tempo inteiro

    BI Support Analyst (m/f) – Híbrido (Porto) Descrição da função A Match Profiler é uma consultora de Sistemas de Informação que atua desde 1999 no mercado nacional e internacional. Temos competências multidisciplinares e know-how na área de IT que nos permite contribuir, otimizar e progredir com os nossos clientes. Para integrar equipa do nosso...

  • BI Support Analyst

    2 semanas atrás

    Porto, Porto, Portugal Match Profiler Tempo inteiro

    BI Support Analyst (m/f) – Híbrido (Porto) Descrição da função A Match Profiler é uma consultora de Sistemas de Informação que atua desde 1999 no mercado nacional e internacional. Temos competências multidisciplinares e know-how na área de IT que nos permite contribuir, otimizar e progredir com os nossos clientes. Para integrar equipa do nosso...

  • BI Support Analyst

    4 semanas atrás

    Porto, Porto, Portugal Match Profiler Tempo inteiro

    BI Support Analyst (m/f) – Híbrido (Porto) Descrição da função A Match Profiler é uma consultora de Sistemas de Informação que atua desde 1999 no mercado nacional e internacional. Temos competências multidisciplinares e know-how na área de IT que nos permite contribuir, otimizar e progredir com os nossos clientes. Para integrar equipa do nosso...

  • It Support Analyst

    2 semanas atrás

    Porto, Porto, Portugal Match Profiler Tempo inteiro

    Match Profiler is an Information Systems consulting firm, working in the national and international market since 1999. We are empowered with multidisciplinary competences and know-how in IT, which allow us to contribute, optimize and move forward with our clients. IT Support Analyst (m/f) Hybrid (Porto) Match Profiler is an Information Systems consultant who...

  • Cloud Support Analyst

    2 semanas atrás

    Porto, Porto, Portugal SERgroup Holding International GmbH Tempo inteiro

    Interested in the latest technologies? Do you want to help shape the digital age? Are you curious about the IT industry and want to advance your career? Then join our team and help us innovate the cloud world The Cloud Support Analyst role is for people who are passionate about helping others. You will communicate with our Cloud Manager and customers in a...

  • Loaniq Support Analyst

    3 semanas atrás

    Porto, Portugal We Are META Tempo inteiro

    **Are you a Business Analyst? Become a Rhino join the #crash** **We are META **, more than a company **a TEAM **that will shake your idea about tech recruitment. Based in Évora but acting mainly in a remote way, we work with **national and international partners **in several areas with **offices across the country **. We are a **disruptive company...

  • It Support Analyst

    2 semanas atrás

    Porto, Porto, Portugal Match Profiler Tempo inteiro

    Match Profiler is an Information Systems consulting firm, working in the national and international market since 1999. We are empowered with multidisciplinary competences and know-how in IT, which allow us to contribute, optimize and move forward with our clients.IT Support Analyst (m/f) - Hybrid (Porto)Match Profiler is an Information Systems consultant who...

  • IT Support Analyst

    Há 3 dias

    Porto, Portugal Noesis Tempo inteiro

    **IT Support Analyst (Porto)**: - Porto - Published on May 6, 2024Description **Main Tasks and Responsibilities**: Application Support & Operations - Execute maintenance and support activities to ensure system availability and performance in line with user expectations, agreed service levels, quality standards, and service delivery processes. - Ensure that...

  • Loaniq Support Analyst

    2 semanas atrás

    Porto, Porto, Portugal We Are META Tempo inteiro

    Are you a Business Analyst? Become a Rhino join the #crashWe are META , more than a company a TEAM that will shake your idea about tech recruitment. Based in Évora but acting mainly in a remote way, we work with national and international partners in several areas with offices across the country .We are a disruptive company always 'charging down' for big...

  • Junior Technical Support Analyst

    2 meses atrás

    Porto, Portugal Winged Recruitment Tempo inteiro

    Seeking a role where you can immerse yourself in the dynamic realm of technical support and kickstart your career journey? Winged Recruitment, a leading force in talent acquisition, is thrilled to present an exceptional opportunity crafted for aspiring Junior Technical Support Analysts. With our dedication to fostering innovation in remote work culture and...

  • Senior Desktop It Support Analyst

    4 semanas atrás

    Porto, Portugal Insync Staffing Tempo inteiro

    Senior Desktop IT Support Analyst - Portugal 100% remote Supporting Deskside - customer service must be excellent. Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues – Dell environment, autopilot / PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account...

  • IT Support Analyst

    2 semanas atrás

    Porto, Porto, Portugal Match Profiler Tempo inteiro

    Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.We are currently recruiting, for integration in our internal team/client, professionals with the following profile:IT...

  • IT Support Analyst

    Há 3 dias

    Porto, Portugal Noesis Tempo inteiro

    **Description**: **Main Tasks and Responsibilities**: Application Support & Operations - Execute maintenance and support activities to ensure system availability and performance in line with user expectations, agreed service levels, quality standards, and service delivery processes. - Ensure that support at L2 is properly handled and get involved in...

  • Cloud Support Analyst

    1 semana atrás

    Porto, Portugal Sergroup Holding International Gmbh Tempo inteiro

    Interested in the latest technologies? Do you want to help shape the digital age? Are you curious about the IT industry and want to advance your career? Then join our team and help us innovate the cloud world! The Cloud Support Analyst role is for people who are passionate about helping others. You will communicate with our Cloud Manager and customers in a...

  • Cloud Support Analyst

    2 meses atrás

    Porto, Portugal Sergroup Holding International Gmbh Tempo inteiro

    Interested in the latest technologies? Do you want to help shape the digital age? Are you curious about the IT industry and want to advance your career? Then join our team and help us innovate the cloud world! The Cloud Support Analyst role is for people who are passionate about helping others. You will communicate with our Cloud Manager and customers in a...

  • Cloud Support Analyst

    4 semanas atrás

    Porto, Portugal Sergroup Holding International Gmbh Tempo inteiro

    Interested in the latest technologies? Do you want to help shape the digital age? Are you curious about the IT industry and want to advance your career? Then join our team and help us innovate the cloud world! The Cloud Support Analyst role is for people who are passionate about helping others. You will communicate with our Cloud Manager and customers in a...

  • IT Support Analyst

    Há 7 dias

    Porto, Portugal Natixis in Portugal Tempo inteiro

    **Company Description** Natixis in Portugal is fully integrated in the global organization of Natixis, a French multinational financial services firm specialized in Asset & Wealth Management, Corporate & Investment Banking, Insurance and Payments. A subsidiary of Groupe BPCE, Natixis counts nearly 16.000 employees across 38 countries. Based in Porto,...