Dutch Customer Advisor for Online Pharmacy
2 meses atrás
**Come and work with us.**
**Do you want to provide support for one of the biggest online pharmacies in Europe**?**
Are you **Dutch **native or fluent with strong **English **communication skills?
Looking to make your career in a multicultural environment in sunny and happy **Portugal**?
**So we have the perfect opportunity for you**
**Our Client** is the pioneer in the online pharmacy market and one of the leading online pharmacies in Europe with webshops in several countries.
As a customer service specialist in this project, your daily responsibilities will include:
- Providing Inbound Customer Care
- Giving advice and information to the customers and approach it with feeling/empathy for their needs
- Ensuring the order and delivery process is smooth for the client
- Dealing with Returns and Complaints
- Identifying root causes to continue ensuring maximum efficiency/processes
- Handle calls as well as written communication within guidelines established
- Ensure the delivery of a quality customer experience on each and every transaction
- Ensure that all complaints are recognized, recorded, confirmed and solved effectively
- Recognize and promote additional products and services to the customers, in line with their needs and requirements
To succeed in the role, you will need to have:
- Native or proficient level of **Dutch (C2)**:
- Intermediate level of **English** (at least B2) both verbal and written
- Excellent listening and written/oral communication skills in supported languages
- A motivated and enthusiastic personality
- Self-organized, planning and prioritization skills
- Patience, empathy, and a unique ability to manage stress
- Ability to work under pressure and adapt quickly to adverse situations
- Technical aptitude and the ability to pick up new technology quickly
- Able to follow guidelines and instructions
- Ability to keep calm and clear-headed in critical situations
- Ability to demonstrate confidence when imparting information or dealing with troubled callers
- Familiarity with ticketing systems
- Experience with policy work, or help resource project management
- Previous, demonstrable experience with creation of online help resources
- Early adopter of technology
- Ability to put customers at ease
- High-speed internet access and appropriate conditions for remote work #LI-Remote
- **Must hold EU citizenship or valid work permit for Portugal**:
**Benefits.**
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
**Go further with Foundever**
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
-
Dutch Customer Advisor for Online Pharmacy
2 meses atrás
Lisboa, Portugal Foundever Tempo inteiro**Come and work with us.** **Do you want to provide support for one of the biggest online pharmacies in Europe**?** Are you **Dutch **native or fluent with strong **English **communication skills? Looking to make your career in a multicultural environment in sunny and happy **Portugal**? **So we have the perfect opportunity for you!** **Our Client** is...
-
Dutch Customer Advisor for Online Pharmacy
2 semanas atrás
Lisboa, Lisboa, Portugal Foundever™ Tempo inteiroCome and join our team!Are you ready to offer assistance for one of the major online pharmacies in Europe?Are you a Dutch native speaker or fluent in English with strong communication skills? Interested in advancing your career in a diverse environment in sunny and vibrant Portugal? Then we have an ideal opportunity for you Our Client is a trailblazer in the...
-
Dutch Customer Advisor for Online Pharmacy
2 semanas atrás
Lisboa, Portugal Foundever™ Tempo inteiroCome and work with us. Do you want to provide support for one of the biggest online pharmacies in Europe? Are you Dutch native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Portugal? So we have the perfect opportunity for you! Our Client is the pioneer in the...
-
Lisboa, Portugal Sitel Group Tempo inteiro**Learn, Lead & Grow at Sitel Group®** We believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun and be themselves. - **GROW AS YOU GO. **We invest in you, with internal programs, training and initiatives to develop your skills and help you reach...
-
Italian Customer Advisor for Online Pharmacy
4 semanas atrás
Lisboa, Portugal Foundever Tempo inteiro**Come and work with us.**: **Do you want to provide support for one of the biggest online pharmacies in Europe**?** Are you **Italian **native or fluent with strong **English **communication skills? Looking to make your career in a multicultural environment in sunny and happy **Lisbon**? **So we have the perfect opportunity for you!** Your future project:...
-
Lisboa, Portugal Foundever Tempo inteiro**Come and work with us.** **Do you want to provide support for one of the biggest online pharmacies in Europe** **?** Are you **Italian **native or fluent with strong **English **communication skills? Looking to make your career in a multicultural environment in sunny and happy **Portugal**? **So we have the perfect opportunity for you!** **Our Client**...
-
French Customer Advisor for Online Pharmacy
2 meses atrás
Lisboa, Portugal Foundever Tempo inteiro**Come and work with us.** **Do you want to provide support for one of the biggest online pharmacies in Europe**?** Are you **French **native or fluent with strong **English **communication skills? Looking to make your career in a multicultural environment in sunny and happy **Portugal**? **So we have the perfect opportunity for you!** **Our Client** is...
-
Italian Customer Advisor for Online Pharmacy
4 semanas atrás
Lisboa, Portugal Sitel Tempo inteiro**Date**:Jun 30, 2023 **Location**: Lisboa, Portugal, PT **Company**:Foundever **Come and work with us.**: **Do you want to provide support for one of the biggest online pharmacies in Europe**?** Are you **Italian **native or fluent with strong **English **communication skills? Looking to make your career in a multicultural environment in sunny and happy...
-
Lisboa, Portugal Foundever Tempo inteiro**Come and work with us.** We are looking for a talented and accomplished **Dutch Team Manager** to be responsible for supervising an assigned team to meet or exceed client /corporate goals, and for coaching and motivating advisors by providing the skills and knowledge to perform their job. **Our Client** is the pioneer in the online pharmacy market and...
-
Dutch-speaking Customer Advisor for Online Pet Shop
2 meses atrás
Lisboa, Portugal City Job Offers Tempo inteiro**Dutch-speaking customer advisor for Online Pet Shop in Lisbon** Do you speak Dutch and you care about animals? We have an exciting job offer for you. We are in search of Dutch speakers to provide quality Customer Support in Lisbon! **The company**: This is an international Pet Care Company that sells online more than 13,000 accessories and food items for...
-
Italian Customer Advisor for Online Pharmacy
2 meses atrás
Lisboa, Portugal Foundever Tempo inteiro**Come and work with us.** **Do you want to provide support for one of the biggest online pharmacies in Europe**?** Are you **Italian **native or fluent with strong **English **communication skills? Looking to make your career in a multicultural environment in sunny and happy **Portugal**? **So we have the perfect opportunity for you!** **Our Client** is...
-
Lisboa, Portugal Foundever Tempo inteiro**Come and work with us.** **Do you want to provide support for one of the biggest online pharmacies in Europe**?** Are you **French **native or fluent with strong **English **communication skills? Looking to make your career in a multicultural environment in sunny and happy **Portugal**? **So we have the perfect opportunity for you!** **Our Client** is...
-
French Customer Advisor for Online Pharmacy
2 semanas atrás
Lisboa, Lisboa, Portugal Foundever™ Tempo inteiroCome and work with us.Do you want to provide support for one of the biggest online pharmacies in Europe? Are you a French native or fluent with strong English communication skills? Looking to advance your career in a diverse environment in sunny Portugal? We have a fantastic opportunity for you.Our Client is a trailblazer in the online pharmacy industry and...
-
Italian Customer Advisor for Online Pharmacy
1 semana atrás
Lisboa, Lisboa, Portugal Foundever™ Tempo inteiroCome and work with us.Do you want to provide support for one of the biggest online pharmacies in Europe?Are you Italian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Portugal? So we have the perfect opportunity for you Our Client is the pioneer in the online pharmacy...
-
Dutch Customer Advisor
Há 13 horas
Lisboa, Portugal Atlean World Tempo inteiro**Your Next Job, Without Boundaries!** We are offering a great work experience in Lisbon, Portugal for a role as a _Dutch Customer Advisor._ **Why a Customer Advisor role is great for your professional and personal development**: - Live in Lisbon and embrace multicultural experiences - Represent a global brand - Fast-track career development...
-
Dutch-Speaking Customer Service Advisor In Lisbon
2 semanas atrás
Lisboa, Portugal City Job Offers Tempo inteiroDutch-speaking Customer Service Advisor in Lisbon Do you have a passion for tech and start-ups and speak Dutch? Find a job in your native language and work for a leading online mobility company while enjoying the good weather in Lisbon. Customer Service Advisor (Dutch Market) You will help Dutch customers with their mobility needs, making it easy...
-
Dutch Customer Advisor
Há 1 mês
Lisboa, Portugal Foundever Tempo inteiro**Come and work with us.** **Do you want to contribute to an outstanding customer representative service?** Are you **Dutch** native or fluent with strong **English** communication skills? Looking to make your career abroad in a multicultural environment? **So we have the perfect opportunity for you!** Your future project: join our **Dutch Customer...
-
Dutch Customer Advisor
1 semana atrás
Lisboa, Portugal Atland World Tempo inteiroAtland World is recruiting a Dutch Customer Advisor to work in Lisbon, Portugal. **Why a Customer Advisor role is great for your professional and personal development**: - Live in a great city like Lisbon Integrate a multicultural environment and meet people from all around the world - Represent a worldwide brand Understand Customers Needs and developing -...
-
Dutch Customer Advisor
Há 1 mês
Lisboa, Portugal Foundever Tempo inteiro**Come and work with us.** **Do you want to contribute to an outstanding customer representative service?** Are you **Dutch** native or fluent with strong **English** communication skills? Looking to make your career abroad in a multicultural environment? **So we have the perfect opportunity for you!** Your future project: join our **Dutch Customer...
-
Lisboa, Portugal Talingual Tempo inteiroDutch speaking Online Retail Advisor in beautiful PORTO Are you ready to take on your next challenge in the amazing city of PORTO in Portugal? We are looking for native level DUTCH speakers with a good command of English who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is...