Customer Support Representative – French or Danish Lisbon, Portugal

Há 6 dias


Amadora, Portugal Cross Border Talents Tempo inteiro

Customer Support Representative – French & Danish (C2)

Lisbon, Portugal | Onsite

About the Role

We are looking for Customer Support Representatives with C2-level French or Danish to join an onsite customer support project based in Lisbon. You will be responsible for delivering excellent customer service and ensuring a high-quality support experience.

Languages Required (C2 Mandatory)

French (C2)

Danish (C2)

Responsibilities

Provide customer support via phone, email, and chat

Handle customer inquiries professionally and efficiently

Maintain high customer satisfaction and service quality

Follow internal procedures and quality standards

Escalate complex issues when required

Requirements

C2-level proficiency in French or Danish

Good command of English (minimum B2)

Strong communication and problem-solving skills

Customer-focused mindset

Ability to work onsite in Lisbon

Valid EU work permit is required

Visa sponsorship is not provided

Previous customer support experience is a plus

Work Conditions

Full-time position

Rotational shifts (Monday–Sunday)

What We Offer

Competitive salary package

Stable international working environment

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    Seeking a French or Danish-speaking Customer Support Representative for Lisbon, providing excellent customer service and managing inquiries.


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    Seeking a French or Danish-speaking Customer Support Representative for Lisbon, providing excellent customer service and managing inquiries.


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