German-Speaking Customer Advisor

2 semanas atrás

Lisboa, Portugal Cbtalents Tempo inteiro

Start Date: January 8, 2026Location: Lisbon, Portugal (On-site)

Are you a highly motivated and customer-focused individual with fluent German and English skills? Join our dynamic, international team in the vibrant city of Lisbon as a German-Speaking Customer Advisor This is a fantastic opportunity to start or advance your career in a supportive environment where your language skills are highly valued.

About the Role

As a German-Speaking Customer Advisor, you will be the first point of contact for our German-speaking clientele, providing exceptional service and support. This is a crucial role where you will use your communication skills daily to ensure customer satisfaction and build lasting relationships.

Key Responsibilities

- Provide high-quality customer support via phone, email, and chat in German and English.

- Respond to inquiries, resolve issues, and provide information regarding products, services, or accounts efficiently and accurately.

- Document all customer interactions and resolutions clearly in the company's CRM system.

- Collaborate with internal teams to elevate complex issues and ensure timely follow-up.

- Maintain a high level of professionalism and courtesy, ensuring a positive customer experience with every interaction.

- Act as a brand ambassador, representing the company's values and commitment to service excellence.

What We Are Looking For (Must-Haves)

- Language Proficiency:

- Fluent/Native German (C1/C2 level) is essential.

- Fluent English (minimum B2 level) for internal communication and documentation.

- Work Eligibility: You must hold one of the following valid documents:

- Valid Residency Card (valid for more than one year).

- EU/EEA Citizenship.

- Refugee Card.

- On-Site Commitment: Ability to work on-site in our Lisbon office.

What Makes You a Great Fit (Good to Have)

- Prior experience in a Customer Service, Call Center, or BPO environment is a plus, but not a requirement. We provide comprehensive training

- Strong problem-solving and multitasking skills.

- Excellent interpersonal and active listening skills.

- A positive attitude, adaptability, and a proactive approach to work.

Work Schedule and Compensation

- Shifts: Rotative shifts, Monday to Friday, between the hours of 06:00 and 22:00.

- Days Off: Saturday and Sunday.

- Commute Support: We recognize the challenge of early shifts and will provide an Uber allowance of up to €25.00 for your commute to start the 06:00 shift.

- Equipment: All necessary work equipment will be provided by the company.

Benefits and Growth

We offer a competitive package designed to support your professional and personal well-being:

- Competitive Salary

- Meal Allowance (Subsídio de Alimentação)

- Health Insurance

- Career Growth: Opportunities for professional development and internal advancement.

- A stimulating, multicultural work environment in the heart of Lisbon.

- Relocation Package: (Details will be discussed confidentially with successful candidates).

- And many more company perks

Ready to start your adventure in Lisbon? Apply today

#J-18808-Ljbffr

  • German Speaking Customer Advisor

    2 semanas atrás

    Lisboa, Portugal Cross Border Talents Tempo inteiro

    Embark on a rewarding career in the ever-evolving energy sector, all from the comfort of your home in the enchanting city of Lisbon We are a leading energy company with a firm commitment to delivering top-notch services to our diverse clientele. In our pursuit of excellence, we are expanding our remote team and eagerly seeking dynamic individuals fluent in...

  • German Speaking Customer Advisor

    Há 2 dias

    Lisboa, Portugal Cross Border Talents Tempo inteiro

    Embark on a career journey in the thriving energy industry, set against the backdrop of the picturesque city of Lisbon We are a leading energy company committed to sustainability and providing exceptional service to our diverse clientele. As we expand our team, we're searching for dynamic individuals fluent in German to join us as German-Speaking Customer...

  • German-speaking Customer Advisor

    2 semanas atrás

    Lisboa, Portugal Atlean World Tempo inteiro

    **German-Speaking Customer Advisor (Permanent Contract)** We are seeking dedicated German-speaking Customer Advisors to join our team! **Your Responsibilities**: - Providing support and advice to German-speaking customers. - Documenting customer interactions in our system. **Your Profile**: - Excellent German skills (C1 level) in both spoken and written...

  • German-speaking Customer Advisor

    Há 7 dias

    Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the job German Speaking Customer Advisor Embark on a career journey in the thriving energy industry, set against the backdrop of the picturesque city of Lisbon! We are a leading energy company committed to sustainability and providing exceptional service to our diverse clientele. As we expand our team, we're searching for dynamic individuals fluent in...

  • German-Speaking Customer Advisor

    2 semanas atrás

    Lisboa, Portugal CBT Tempo inteiro

    Job Description: German-Speaking Customer Advisor (Web Services) – On-Site in Lisbon Are you passionate about providing exceptional customer service and eager to make an impact in the web services industry? We are seeking motivated German-Speaking Customer Advisors to join our dynamic team in Lisbon, Portugal. This exciting on-site opportunity allows you...

  • German-Speaking Customer Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal CBT Tempo inteiro

    Job Description: German-Speaking Customer Advisor (Web Services) – On-Site in LisbonAre you passionate about providing exceptional customer service and eager to make an impact in the web services industry? We are seeking motivated German-Speaking Customer Advisors to join our dynamic team in Lisbon, Portugal. This exciting on-site opportunity allows you to...

  • German-Speaking Customer Advisor

    Há 7 dias

    Lisboa, Portugal Cbtalents Tempo inteiro

    Start Date: January 8, 2026 Location: Lisbon, Portugal (On-site) Are you a highly motivated and customer-focused individual with fluent German and English skills? Join our dynamic, international team in the vibrant city of Lisbon as a German-Speaking Customer Advisor This is a fantastic opportunity to start or advance your career in a supportive environment...

  • German Speaking Customer Advisor

    Há 3 dias

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Embark on a career journey in the thriving energy industry, set against the backdrop of the picturesque city of Lisbon We are a leading energy company committed to sustainability and providing exceptional service to our diverse clientele. As we expand our team, we're searching for dynamic individuals fluent in German to join us as German-Speaking Customer...

  • German Speaking Customer Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Embark on a rewarding career in the ever-evolving energy sector, all from the comfort of your home in the enchanting city of Lisbon We are a leading energy company with a firm commitment to delivering top-notch services to our diverse clientele. In our pursuit of excellence, we are expanding our remote team and eagerly seeking dynamic individuals fluent in...

  • German-Speaking Customer Advisor

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cbtalents Tempo inteiro

    Start Date: January 8, 2026 Location: Lisbon, Portugal (On-site) Are you a highly motivated and customer-focused individual with fluent German and English skills? Join our dynamic, international team in the vibrant city of Lisbon as a German-Speaking Customer Advisor This is a fantastic opportunity to start or advance your career in a supportive environment...