Polish Customer Service Agent
4 semanas atrás
About the job Polish Customer Service Agent
Customer Service Representatives are the first contact point for customers with questions or concerns. Their primary objective is to ensure customers have a seamless experience and feel satisfied with the companys products or services.
Whether through phone, email, or chat, CSRs are always ready to go the extra mile
RESPONSABILITIES:
- Respond promptly to customer inquiries and concerns via phone, emailsor chat
- Resolve customer issues and complaints effectively and efficiently
- Manage high volumes of inbound and outbound calls
- Maintain accurate records of customer interactions and transactions
- Provide up-to-date product and service information to customers
- Escalate customer issues to the appropriate department or manager as needed
- Collaborate with other departments to resolve customer issues and concerns
- Maintain a positive and professional attitude at all times
- Continuously improve your knowledge of products and services
- Meet or exceed performance targets, such as call volume and resolution time
- Contribute to team goals and initiatives to improve customer satisfaction and retention
- Provide feedback to management on customer issues, concerns, and trends.
REQUIREMENTS:
- Native or near native level of Polish
- Based in Lisbon
- Fluent in English (minimum C1 level, oral validation will be conducted) ️
- Excellent communication and argumentation skills
#J-18808-Ljbffr
-
Polish Customer Support Agent
1 dia atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious...
-
Polish Customer Support Agent
1 dia atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious...
-
Polish Customer Service Agent
1 dia atrás
Lisboa, Portugal Global Talent Tempo inteiroCustomer Service Representatives are the first contact point for customers with questions or concerns. Their primary objective is to ensure customers have a seamless experience and feel satisfied with the companys products or services. Whether through phone, email, or chat, CSRs are always ready to go the extra mile RESPONSABILITIES: Respond promptly to...
-
Polish Customer Support Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious...
-
Polish Customer Service Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Global Talent Tempo inteiroCustomer Service Representatives are the first contact point for customers with questions or concerns. Their primary objective is to ensure customers have a seamless experience and feel satisfied with the companys products or services.Whether through phone, email, or chat, CSRs are always ready to go the extra mileRESPONSABILITIES:Respond promptly to...
-
Customer Support Agent
1 dia atrás
Lisboa, Portugal Workster Jobs Tempo inteiroAre you fluent in Russian and Polish with a passion for providing exceptional customer support? We are seeking a dedicated Customer Support Agent to join our dynamic team in Lisbon. Your linguistic skills will be essential in ensuring client satisfaction and maintaining the high-quality service we are renowned for. Key Responsibilities for the Customer...
-
Customer Support Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Workster Jobs Tempo inteiroAre you fluent in Russian and Polish with a passion for providing exceptional customer support? We are seeking a dedicated Customer Support Agent to join our dynamic team in Lisbon. Your linguistic skills will be essential in ensuring client satisfaction and maintaining the high-quality service we are renowned for.Key Responsibilities for the Customer...
-
Polish-Speaking Customer Service Specialist
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroPolish-Speaking Customer Service Specialist About the job Polish-Speaking Customer Service Specialist Are you passionate about online advertising and technology? Join our client's dynamic team as a Polish-Speaking Customer Service Specialist, where you'll support advertisers using Facebook and Instagram. We offer relocation and housing assistance for...
-
Polish Customer Service Advisor
Há 2 dias
Lisboa, Portugal CBT Tempo inteiro**About the Company**: We are an international company looking for motivated **Polish-speaking Customer Service Advisors** to join our team in **Lisbon, Portugal**. If you are passionate about customer service and eager to work in a vibrant, multicultural environment, this is the perfect opportunity for you! **Position**: Polish Customer Service...
-
Polish Customer Advisor
1 dia atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroCross Border Talents is recruiting Polish Customer Advisor to work in Lisbon, Portugal.Are you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognized as an excellent company to...
