Analyst, Invoicing

2 semanas atrás

Lisboa, Portugal Oyster Tempo inteiro

The Role

Please note that this is a 12-month, fixed-term employment contract.

Location:
Fully remote. You must be based within -3/+3 UTC timezones.

We are looking for a detail-oriented Invoicing Analyst to join our dynamic team at Oyster. In this role, you will oversee the end‑to‑end invoicing process, ensuring accurate, timely invoice generation and reconciliation, while providing excellent support to customers on all invoicing‑related matters.

Success depends on your ability to collaborate effectively with cross‑functional teams and key stakeholders, and to continuously identify areas for improvement and implement effective changes.

Key Responsibilities

- Ensure the preparation, verification, and timely issuance of accurate invoices, complying with service agreements and internal policies.

- Respond to customer tickets related to invoicing, providing clear, professional support to ensure timely resolution.

- Escalate unresolved disputes to senior management when necessary.

- Manage cash and credit allocation, coordinating with accounting as needed.

- Conduct regular and ad‑hoc financial analysis and reconciliation, collaborating with different teams to maintain accurate invoicing.

- Perform customer statement reconciliations, identifying and resolving discrepancies between invoices, payments, and account balances.

- Contribute to process improvements and automation initiatives to enhance efficiency and reduce manual workload in invoicing operations.

- Ensure compliance with relevant tax regulations (VAT, GST, etc.) as part of billing processes.

- Support the calculation and reporting of invoicing metrics and performance.

- Constantly seek a deep understanding of the business to adapt invoicing practices to a dynamic, evolving environment.

- Stay updated on internal changes to products, services, or policies that could impact invoicing procedures.

Core Requirements

- 3+ years of experience in Finance Operations (including Accounts Receivable, Financial Accounting, Data Analytics, or Financial Analysis).

- Bachelor’s degree in Accounting, Finance, Business Administration, or related field.

- Proven experience with ERPs and AR software (e.g., SAP, Oracle, NetSuite, CRM, billing platforms).

- Advanced proficiency in Microsoft Excel (sumif, index match, etc). Experience with Power Queries preferred.

- Strong analytical and problem‑solving abilities, with keen attention to detail and accuracy.

- Clear, concise communication skills; both orally and in writing.

- Process‑oriented with the ability to quickly understand and improve a process.

- Ability to independently handle multiple priorities in a dynamic, fast‑paced environment, involving multiple stakeholders.

Bonus Requirements

- Accounting qualification or similar certification (e.g., ACCA, CPA, CIMA).

- Experience with BI tools like Tableau, Power BI, or QlikView for data analysis and visualization.

- Payroll experience.

You’ll also need

- A reliable home internet connection (or the ability to obtain one).

- Fluent English language skills.

Equal Opportunity

Oyster is committed to ensuring equal opportunity employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.

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