Application Support Technician

2 semanas atrás

Portugal Hexa Consulting Tempo inteiro

About the job

At Hexa Consulting, we work every day to empower technology careers and connect talented professionals with challenging opportunities. Based in Portugal, we support projects across Europe through Nearshore delivery, Tech Academies, Service Management and dedicated project teams.

We are expanding one of our Application Support units and looking for professionals who enjoy working in production environments, solving complex issues and contributing to continuous service improvement.

**What are we looking for?

Application Support

We are searching for Application Support Technicians to strengthen a production support team operating critical applications in the financial sector. These roles require strong troubleshooting capabilities, ownership and a mindset focused on automation, efficiency and service reliability.

Main responsibilities:

- Provide support to users, analysing and resolving incidents, service requests and recurring problems.
- Monitor application performance and proactively detect anomalies through observability tools.
- Prepare environments and coordinate releases, deployments and changes.
- Participate in post-incident reviews and contribute to root-cause analysis and prevention.
- Maintain knowledge bases, documentation, FAQs and operational guidelines.
- Collaborate with senior support engineers, developers, cloud teams and operational stakeholders.
- Suggest process improvements, automation opportunities and metrics to enhance service quality.

Technical Skills:

- Solid experience in Application Support
- Knowledge of SQL, Windows, Ansible, Jenkins
- Experience with monitoring tools (e.g., Dynatrace, New Relic, Prometheus)
- Understanding of cloud concepts and cloud-native operations
- Ability to automate recurrent tasks and improve workflows

Certifications & Languages:

- ITIL Certification (highly valued)
- English – Fluent
- French – Plus, but not mandatory

What do we offer?

- Permanent contract
- Health insurance
- Career development
- Access to training and certifications

If you're based in Portugal and want to embrace a new challenge, don't wait — join us

It's never just business, we always make it personal.

  • Application support

    2 semanas atrás

    Portugal Decskill Tempo inteiro

    Decskill was founded in 2014 as an IT Consulting Company and their main mission is to delivery value through the knowledge. We enable companies to meet the chalenges of digital world by providing our clients with business models that ensure technological capacity, flexibility and agility. We are more than 500 consultants with offices in Lisbon, Porto and...

  • Technician Production Support

    Há 3 dias

    Portugal act digital Tempo inteiro

    Job Description:We are recruiting 1 Application Production Support for Cash Equities Execution APSJoin our dynamic APS (Application Production Support) team. As a Cash Equities Execution APS, you will become part of a global team supporting and delivering a world-class global execution platform. This role is crucial in maintaining our competitive edge by...

  • Application Support

    2 semanas atrás

    portugal Decskill Tempo inteiro

    Decskill was founded in 2014 as an IT Consulting Company and their main mission is to delivery value through the knowledge. We enable companies to meet the chalenges of digital world by providing our clients with business models that ensure technological capacity, flexibility and agility. We are more than 500 consultants with offices in Lisbon, Porto and...

  • Application Support

    2 semanas atrás

    Portugal Decskill Tempo inteiro

    Decskill was founded in 2014 as an IT Consulting Company and their main mission is to delivery value through the knowledge. We enable companies to meet the chalenges of digital world by providing our clients with business models that ensure technological capacity, flexibility and agility. We are more than 500 consultants with offices in Lisbon, Porto and...

  • Technician Production Support

    Há 3 dias

    Portugal act digital Tempo inteiro

    Job Description:We are recruiting 1 Application Production Support for Cash Equities Execution APSJoin our dynamic APS (Application Production Support) team at BNP PARIBAS Global Markets, a leading firm in the financial sector. As a Cash Equities Execution APS, you will become part of a global team supporting and delivering a world-class global execution...

  • Mainframe Operations Technician

    3 semanas atrás

    Portugal emagine - Portugal Tempo inteiro

    🚀 We’re Hiring: Mainframe Operations Technician (OPS) 🌍 Remote Work Model | 🏢 Enterprise Systems | 🛠 Production & Batch Operations Are you experienced in large-scale infrastructure environments and passionate about ensuring seamless production workflows? We’re seeking a Mainframe Operations Technician to join a global team supporting...

  • Application Support Engineer

    4 semanas atrás

    Portugal IT International Mobility Tempo inteiro

    Founded in 2005 in Lisbon by three visionary entrepreneurs, MoOngy quickly became a leading group in Engineering and Information Technology (IT) across Europe and North Africa. Today, with a presence in 14 countries and more than 40 subsidiary companies, MoOngy employs over 9,500 talents who share a common passion for innovation and excellence. The...

  • Application support engineer

    4 semanas atrás

    Portugal IT International Mobility Tempo inteiro

    Founded in 2005 in Lisbon by three visionary entrepreneurs, Mo Ongy quickly became a leading group in Engineering and Information Technology (IT) across Europe and North Africa. Today, with a presence in 14 countries and more than 40 subsidiary companies, Mo Ongy employs over 9,500 talents who share a common passion for innovation and excellence. The...

  • Datacenter technician

    Há 11 horas

    Portugal CloudBrothers Tempo inteiro

    Cloud Brothers is expanding our datacenter team in Sines, Portugal and we’re looking for 3 skilled Data Center Technicians to help power the next generation of our infrastructure. Company Description Cloud Brothers is a provider of professional data center services and solutions in Sines. We focus on hiring experienced Data Center Facilities/Operations...

  • Application Support Engineer

    Há 6 dias

    Portugal PrimeIT Tempo inteiro

    PrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services. Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies. We are...