Quality Analyst Norwegian Speaker | Lisbon, Portugal
4 semanas atrás
Quality Analyst Norwegian Speaker | Lisbon, Portugal
Join to apply for the Quality Analyst Norwegian Speaker | Lisbon, Portugal role at The Lemon Consulting.
Exciting opportunity for a Norwegian-speaking Quality Analyst to join our quality-focused Lisbon operations You'll monitor customer interactions, uphold service standards, and guide improvements to ensure excellence in performance.
Responsibilities
- Analyze customer communication for quality and accuracy.
- Provide coaching and performance support.
- Identify recurring issues and propose solutions.
- Collaborate with operational teams for alignment.
- Document evaluations and insights.
Requirements
- Native/fluent Norwegian, strong English (B2+).
- Excellent listening and analytical skills.
- Strong sense of ownership and initiative.
- Previous QA or BPO experience desirable.
Conditions
- On-site (shuttle/transport allowance provided).
- Base salary €1,650 + €9.13/day meal allowance.
- Health insurance (since Day 1).
- Monday‑Friday (9 AM‑6 PM).
- Training included.
Additional Information
Seniority level: Not Applicable.
Employment type: Full‑time.
Job function: Quality Assurance.
Industry: Operations Consulting.
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