Quality Analyst Norwegian Speaker | Lisbon, Portugal

4 semanas atrás


Lisboa, Portugal The Lemon Consulting Tempo inteiro

Quality Analyst Norwegian Speaker | Lisbon, Portugal

Join to apply for the Quality Analyst Norwegian Speaker | Lisbon, Portugal role at The Lemon Consulting.

Exciting opportunity for a Norwegian-speaking Quality Analyst to join our quality-focused Lisbon operations You'll monitor customer interactions, uphold service standards, and guide improvements to ensure excellence in performance.

Responsibilities

- Analyze customer communication for quality and accuracy.

- Provide coaching and performance support.

- Identify recurring issues and propose solutions.

- Collaborate with operational teams for alignment.

- Document evaluations and insights.

Requirements

- Native/fluent Norwegian, strong English (B2+).

- Excellent listening and analytical skills.

- Strong sense of ownership and initiative.

- Previous QA or BPO experience desirable.

Conditions

- On-site (shuttle/transport allowance provided).

- Base salary €1,650 + €9.13/day meal allowance.

- Health insurance (since Day 1).

- Monday‑Friday (9 AM‑6 PM).

- Training included.

Additional Information

Seniority level: Not Applicable.

Employment type: Full‑time.

Job function: Quality Assurance.

Industry: Operations Consulting.

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