it and erp support technician

4 semanas atrás


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro
Descrição do Cargo

A empresa portuguesa está a contratar um profissional para trabalhar em regime híbrido em Portugal.

Localização

Sintra e Carregado, Portugal.

Requisitos de Idioma

Português e inglês fluentes.

Instruções

Por favor, envie seu currículo em inglês, incluindo todas as habilidades e experiências que atendem aos requisitos da vaga. Isso aumentará significativamente suas chances de sucesso.

Transporte

O carro da empresa será fornecido. A quilometragem dependerá do local de residência da pessoa, com flexibilidade quanto a isso. O veículo será de nível médio para deslocamentos.

Responsabilidades Principais
  1. Suporte de TI: Suporte à equipe de TI nas operações diárias, provisionamento de equipamentos, gerenciamento de acesso de usuários, manutenção de endpoints e contribuição para a melhoria contínua da nossa infraestrutura de TI.
  2. Assistência Geral: Solução de problemas gerais de TI e questões específicas do ERP SAGE X3.
  3. Suporte a Executivos: Fornecer suporte aos usuários finais, especialmente ao pessoal executivo, e aconselhamento sobre aplicativos de escritório e melhores práticas conforme evoluem com as necessidades da empresa.
  4. Gerenciamento de Licenças: Garantir o gerenciamento eficaz de licenças.
  5. Onboarding e Offboarding: Apoiar o processo de integração e desligamento de funcionários nos sistemas corporativos.
  6. Documentação: Criar e atualizar manuais e procedimentos operacionais padrão (SOPs).
  7. Orçamento de TI: Garantir a gestão do orçamento de TI, tanto de software quanto de hardware.
  8. Operações de TI: Prover operações de TI estáveis e seguras para sistemas e serviços.
  9. Melhoria Contínua: Liderar o processo de melhoria contínua dentro da equipe.
  10. Gestão de Prioridades: Priorizar e executar tarefas de forma eficaz em ambientes de alta pressão.
Conhecimentos e Habilidades Especializadas
  1. Educação: Graduação em Engenharia da Computação ou equivalente.
  2. Experiência: Mínimo de 5 anos de experiência relevante em TI.
  3. Software de Gestão: Foco em software de gestão e conhecimento do processo de manufatura industrial.
  4. Implementação de Soluções: Experiência na implementação de soluções de gestão nas áreas de distribuição e produção.
  5. ERP: Conhecimento de SAGE X3 ou outros ERPs.
  6. Bancos de Dados e Relatórios: Conhecimento de tecnologias de banco de dados SQL e relatórios (Crystal Reports).
  7. Administração de Sistemas: Foco em administração de sistemas.
  8. Certificações: Certificações Microsoft, HPE e VMWare.
  9. Administração de Diretório Ativo: Experiência mínima em administração de Active Directory e sistemas suportados no Windows Server.


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