German Customer Specialist in Porto

Há 4 dias


Vila Nova de Gaia, Portugal Cross Border Talents Tempo inteiro

Job Openings German Customer Specialist in Porto (No Phone Calls) - 3000 Euros Signing Bonus

About the job German Customer Specialist in Porto (No Phone Calls) - 3000 Euros Signing Bonus

Start Your Career as a Customer Specialist – Email & Chat Only

Join a dynamic and supportive team where collaboration and innovation drive meaningful connections with customers. If you're detail-oriented, proactive, and passionate about delivering great service, this opportunity is for you

Role Overview:

As a Customer Specialist, you'll be the primary point of contact for clients through email and chat. You’ll provide timely, thoughtful assistance and ensure a smooth, positive experience with every interaction—no phone calls required.

Key Responsibilities:

- Respond to customer inquiries exclusively via email and chat only, providing clear, professional, and friendly support

Understand customer needs and deliver personalized, effective resolutions

Collaborate with internal teams to share insights and enhance service delivery

Maintain accurate, organized records of all customer interactions

Build trust and satisfaction through consistent, high-quality written communication

Requirements:

- Proficiency in German (C2 level)

- Proficiency in English (B2 level)

- EU citizenship or a Portuguese residency card

- At least one year of experience in Customer Support or a related role.

- Strong analytical, leadership, and communication abilities

- Desire to learn and advance in the field

- Competitive Salary: Your expertise and dedication are rewarded

- Meal Allowance: Daily support during your work hours

- Collaborative Team: Be part of a communicative and supportive work environment

- Relocation Assistance: Smooth transition support for your move

- Onsite Work Environment: Be part of a supportive and communicative team

Ready to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career

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