Customer Service Team Leader – Italian Market
1 semana atrás
You will be the driving force behind a passionate, customer-focused team serving our Italian market team. You will lead with empathy, courage, and innovation, empowering your team to deliver outstanding experiences that reflect our company's "Unbox" values. You will balance day-to-day team operations with strategic thinking, supporting individuals to reach their potential while ensuring our customers feel heard, valued, and delighted.Team Leadership & Development Lead, coach, and inspire your team. Empower each team member to take ownership of their work and decisions (Unbox Power). Conduct regular feedback sessions and 1:1s to support personal growth (Unbox Your Best Self). Create a positive, inclusive and high-performing team environment (Be the Companion). Customer Experience Excellence Monitor and maintain exceptional service levels Handle escalations with empathy and creative problem-solving (Unbox the Unexpected). Translate customer feedback into actionable insights to improve service delivery. Operational Efficiency Manage scheduling, workload distribution, and team KPIs. Collaborate with other market leaders and cross-functional teams to streamline workflows. Identify and implement process improvements that enhance both efficiency and experience (Unbox the Real World). Culture & Engagement Defend our principles across the Italian market team. Promote connection through open communication, recognition, and shared purpose. Represent your team's voice and needs to management and people team, ensuring alignment and transparency.
-
Italian Remote Customer Support Specialist
2 semanas atrás
Cascais, Portugal Cbtalents Tempo inteiroA leading recruitment agency is seeking an Italian-speaking Customer Support Representative to work remotely from anywhere in Portugal. This role involves handling customer inquiries, providing product support, and delivering outstanding service in a multicultural team. Candidates must have proficiency in Italian and a European passport. The position offers...
-
Italian Customer Specialist
1 semana atrás
Cascais, Portugal Cross Border Talents Tempo inteiroA dynamic customer service company in Lisbon is seeking a motivated Italian Customer Specialist. You'll provide exceptional assistance through various channels, ensuring a smooth experience for users. The ideal candidate is customer-focused, has strong communication skills, and is looking to grow in a vibrant team. The role offers competitive compensation,...
-
Italian Customer Support in Lisbon
Há 5 dias
Cascais, Lisboa, Portugal Cross Border Talents Tempo inteiroLaunch Your Career in Customer SupportJoin a dynamic, collaborative environment where professionalism and empathy guide every customer interaction. If you're proactive, detail-oriented, and passionate about helping people, this role could be the perfect match for you.Role Overview: As a Customer Support Specialist, you'll be the first point of contact for...
-
Home-Based Italian Customer Happiness
1 dia atrás
Cascais, Portugal Cross Border Talents Tempo inteiroRemote Italian-speaking Sales Associate needed for a tech brand. Responsibilities include sales and customer support. Requires fluency in Italian and B2 English.
-
Customer Service Executive
1 semana atrás
Cascais, Portugal Smartbox Group Tempo inteiroWork in Lisbon for the Spanish market in a dynamic company with fixed schedule and a hybrid working model This is an exciting opportunity for a customer & relationship focused individual, with great attitude and work ethic. We are the leading European player in the leisure gift market offering over 180,000 unique experiences to create unforgettable memories....
-
Danish/Dutch Customer Service Agent
1 semana atrás
Cascais, Portugal RECRUITERS Tempo inteiroExciting Opportunity for Danish or Dutch-Speaking Professionals in Portugal Are you fluent in Danish or Dutch (C2 level) and based in Portugal? Looking for a fresh challenge in your career or ready to grow in the customer service sector? If so, this could be your perfect role Location:Carcavelos ( 2 days on site) Salary:€870 + €770 Language Bonus + Meal...
-
Customer Support Representative
Há 3 dias
Cascais, Portugal Cbtalents Tempo inteiroA leading recruitment agency is seeking an Italian-speaking Customer Support Representative to work remotely from anywhere in Portugal. This role involves handling customer inquiries, providing product support, and delivering outstanding service in a multicultural team. Candidates must have proficiency in Italian and a European passport. The position offers...
-
Customer Service Executive
Há 4 horas
Cascais, Lisboa, Portugal Smartbox Group Tempo inteiroWork in Lisbon for the Spanish market in a dynamic company with fixed schedule and a hybrid working modelThis is an exciting opportunity for a customer & relationship focused individual, with great attitude and work ethic. We are the leading European player in the leisure gift market offering over 180,000 unique experiences to create unforgettable memories....
-
Bilingual Marketing Support Specialist
1 semana atrás
Cascais, Portugal Cross Border Talents Tempo inteiroA customer support solutions company is seeking a Marketing Customer Support Representative fluent in Italian and English for its Lisbon office. The role involves providing B2B customer support, troubleshooting issues, and collaborating with internal teams to enhance customer experience. Ideal candidates should possess strong communication and...
-
Customer Support Specialist
Há 7 horas
Cascais, Portugal RAY.BBDM Tempo inteiroSchréder has a century-long tradition of innovation and entrepreneurial spirit with an ultimate focus on creating meaningful moments for people in public spaces. In 2019 we founded Schréder Hyperion in Lisbon, Portugal - Schréder’s center of excellence focusing on the future of Lightability that aims to position Schréder amongst the global leaders in...
