Resolution Hub

Há 4 dias

Matosinhos, Portugal Adecco Prestação de Serviços, Lda Tempo inteiro

Matosinhos, Porto Finanças, Contabilidade, Auditoria Ref:

Are you ready to join a leading multinational company and make an impact as our next Resolution Customer Support Representative ? If you're passionate about accuracy and thrive in a fast-paced financial environment, this is the perfect opportunity for you
Location: Porto - Leça do Balio
YOUR ROLE:

  • Handle intricate transactions for NFC customers with precision;
  • Offer expert guidance to ensure seamless transaction execution;
  • Develop effective mitigation plans for any issues that arise;
  • Manage escalations that require immediate attention, ensuring fast resolution and customer satisfaction;
  • Assist with legal case support to reduce penalties and protect the customer experience;
  • Collaborate with sales to provide support for new customer activations.
WE'RE LOOKING FOR:
  • Languages: Proficiency in English is a must;
  • Previous experience in Customer Support and Claims;
  • Excellent communication skills, both written and verbal.
WE OFFER:
  • Competitive base salary + Meal Allowance of 9€;
  • Direct contract with the client, with expected entry in March;
  • Flexible working hours: 08H-17H or 09H-18H with hybrid work available after 2 months;
  • A comprehensive benefits package;
  • Ample career development opportunities;
  • Integration into a dynamic and motivated team;
  • Extensive training and professional growth opportunities.
Apply now with your updated CV and embark on your next adventure

Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.

#J-18808-Ljbffr

  • Resolution Hub

    4 semanas atrás

    Matosinhos, Portugal Adecco Prestação de Serviços, Lda Tempo inteiro

    2024-12-13 Matosinhos, Porto Finanças, Contabilidade, Auditoria Ref: 252-000567-1Are you ready to join a leading multinational company and make an impact as our next Resolution Customer Support Representative? If you're passionate about accuracy and thrive in a fast-paced financial environment, this is the perfect opportunity for youLocation: Porto - Leça...

  • Resolution Hub Specialist

    Há 6 dias

    Matosinhos, Portugal Adecco Prestação de Serviços, Lda Tempo inteiro

    Take your career to new heights with a dynamic and motivated team in a well-established multinational company based in Porto. As our next Resolution Customer Support Representative, you will be responsible for executing complex transactions, providing guidance, and developing mitigation plans.About the Role:You will play a crucial part in ensuring the...

  • Spanish | Resolution Hub

    Há 3 dias

    Matosinhos, Portugal Adecco Prestação de Serviços, Lda Tempo inteiro

    2025-02-06 Matosinhos, Porto Finanças, Contabilidade, Auditoria Ref: 252-000599-1Are you ready to join a leading multinational company and make an impact as our next Spanish Resolution Customer Support Representative? If you're passionate about accuracy and thrive in a fast-paced financial environment, this is the perfect opportunity for youPorto - Leça do...

  • German/Dutch | Resolution Hub

    4 semanas atrás

    Matosinhos, Portugal Adecco Prestação de Serviços, Lda Tempo inteiro

    2024-11-18 Matosinhos, Porto Finanças, Contabilidade, Auditoria Ref: 252-000555-1 Are you ready to be our next Resolution Customer Support Representative? We're seeking a dynamic individual who thrives on accuracy and enjoys the thrill of financial operations to be part of a renowned multinational company with great growth potential in Porto. You will play...

  • Global Operations Manager for Strategic Partnerships

    Há 2 dias

    Matosinhos, Portugal Sodexo Tempo inteiro

    About UsSodexo OverviewSodexo is a leading provider of Quality-of-Life Services, dedicated to improving the lives of millions of users worldwide. With a rich history dating back to 1966, our company has continued to grow and innovate, supported by a global team of 400,000 colleagues across 64 countries.Our Shared Service Center in Portugal serves as a key...

  • Strategic Global CSA Operations Director

    1 dia atrás

    Matosinhos, Portugal Sodexo Tempo inteiro

    About Sodexo Business ServicesSodexo Business Services (SBS) is a shared service center that serves as a hub for financial teams supporting European markets. Established five years ago, SBS enables us to expand and innovate, providing essential everyday solutions to millions of users worldwide.Key ResponsibilitiesManage relationships with CSAs partners...

  • Global CSA Operations Manager

    Há 2 dias

    Matosinhos, Portugal Sodexo Tempo inteiro

    About SodexoSodexo, a pioneering leader in Quality-of-Life Services, has been shaping the world since 1966. Our journey began in Marseilles, where we served our first customers while the world was captivated by Star Trek. Under the visionary leadership of Pierre Bellon, we embarked on a mission to provide essential everyday solutions that improve...