Dutch-speaking Customer Advisor in Lisbon, Portugal

1 semana atrás


Lisboa, Portugal Worldwiders Tempo inteiro

Job Description Do you want to represent well-known brands from the expat city, Lisbon? Do you speak Dutch and want to gain international experience in customer service? Then we have a golden opportunity for you  Join our client's team in Lisbon as a Dutch-speaking Customer Service Representative and enjoy a fully supported relocation, ongoing training, and a vibrant multicultural environment. Discover the beauty of Portugal while building an international career  About the company Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.  What will you do?  Log all inbound and outbound contacts and update customer records Perform technical troubleshooting with customers Support customer orders by providing relevant information Track and follow up on cases to ensure timely resolution Build strong, professional relationships with customers and show empathy Identify opportunities to up-sell and cross-sell  Candidate profile Native-level Dutch with fluent English (C1) Willingness to work in Lisbon, Portugal EU citizenship or valid Work VISA Proactive attitude and excellent communication skills  Employer offers Excellent relocation support: flight ticket, permanent accommodation, and local support Extra



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