Servicenow Administrator

Há 5 dias

Lisbon, Portugal Adentis Portugal Tempo inteiro

With just over 7 years of experience in the Portuguese market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore. In ADENTIS, we focus on PEOPLE. This is our emotional salary: Great Work-Life balance; Very flexible organizational routine; Health benefits (for you and your family); Team Building activities; Over 300 protocols to offer you great discounts in different areas; Continuous professional development sponsored by our Training and Certification Department; Regular feedback on your performance through a personalized plan; Comprehensive career plan and progression involving assertive performance reviews. Responsibilities: Configure and administer the ServiceNow platform, ensuring performance, stability, and functionality Implement and maintain modules such as Incident, Problem, Change, CMDB, Knowledge, and Service Catalog Automate workflows and develop scripts using JavaScript and Flow Designer Manage user access, roles, and groups in compliance with security best practices Monitor system health, perform upgrades, and apply patches Support integrations with other tools and platforms via REST/SOAP APIs Collaborate with stakeholders to gather requirements and translate them into effective ServiceNow solutions Document configurations and update internal knowledge base You must have: Proven experience as a ServiceNow Administrator, with hands-on knowledge across core ITSM modules Proficiency in scripting (JavaScript) and workflow automation within the platform Experience with platform integrations using APIs (REST/SOAP) Familiarity with ServiceNow CMDB, Discovery, and Service Catalog Understanding of ITIL principles and how they apply within ServiceNow Experience with system upgrades and instance cloning Excellent problem-solving skills and attention to detail Strong communication skills and ability to interact with technical and non-technical stakeholders ServiceNow Certified System Administrator (mandatory); additional certifications are a plus European Union Citizenship or Portuguese Working Visa / Portuguese Residency Availability to go to the office, once or twice per week If you want to be part of a real People First organization, join us Send your CV to

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    Há 5 dias

    Lisbon, Portugal Adentis Portugal Tempo inteiro

    With just over 7 years of experience in the Portuguese market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore. In ADENTIS, we focus on PEOPLE. This is our emotional salary: Great Work-Life balance;...

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