English Speaking Customer Support Specialist
2 semanas atrás
Customer Service Specialist – English Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site)Contract Type: 6-month contractStart: ASAPWork Model: Onsite only About the Role We are looking for a English-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media platforms.You will be responsible for end-to-end product troubleshooting, handling advertiser inquiries, and providing high-quality customer support related to digital advertising products.Key Responsibilities Take an active role in identifying opportunities to enhance service quality and improve the overall advertiser experience. Handle and resolve end-to-end product troubleshooting via email and chat channels. Provide customer support for a wide range of advertising products, including technical and product-related queries. Collaborate closely with internal Product Operations and Engineering teams to drive timely resolution of open cases. Ensure high customer satisfaction levels through consistent communication and quality support throughout the case lifecycle. Meet productivity targets and service level metrics, contributing to Best-in-Class support performance. Partner with technical specialists to educate advertisers on product features, campaign setup, and common issue categories. Requirements Experience in paid campaign management is mandatory. Degree in Marketing or a related field. Experience in Digital Marketing. Previous experience in a Contact Centre or Service Program for an Advertising Tech company. Fluent knowledge of social media platforms and basic understanding of digital advertising concepts. Strong customer service orientation, with excellent problem-solving and communication skills. Ability to work independently as well as in a collaborative team environment. Fluent English (C1/C2) Work Schedule Initial Schedule: 12-Hour Operational Window Monday to Sunday – 07:00 to 19:00Two rotational shifts: 07:00 – 16:00 10:00 – 19:00 Future Schedule (Date TBD by Client): 24/7 operation – Monday to Sunday Rotational shifts 2 rotating days off per week
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English Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal CallForTalents Tempo inteiro 30 000 € - 60 000 € por anoCustomer Service Specialist – English Speaking (Social Media & B2B Support)Location:Lisbon, Portugal (On-site)Contract Type:6-month contractStart:ASAPWork Model:Onsite onlyAbout The RoleWe are looking for aEnglish-speaking Customer Service Specialistto support our client'sB2B advertiserson one of the world's leading social media platforms.You will be...
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English Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 30 000 € - 60 000 € por anoCustomer Service Specialist – English Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a English-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media platforms....
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German Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiro🇩🇪 Customer Service Specialist – German Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a German-speaking Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading social media...
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German Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer Service Specialist – German Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site)Contract Type: 6-month contractStart: ASAPWork Model: Onsite only About the Role We are looking for a German-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media platforms.You will...
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Italian Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer Service Specialist – Italian Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site)Contract Type: 6-month contractStart: ASAPWork Model: Onsite only About the Role We are looking for a Italian-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media platforms.You...
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German Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer Service Specialist – German Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site)Contract Type: 6-month contractStart: ASAPWork Model: Onsite only About the Role We are looking for a German-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media platforms.You will...
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English-Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 25 000 € - 60 000 € por anoEmpower Digital Banking. Deliver Support That Builds Trust.Are you a confident English speaker with a passion for helping people and an interest in finance? Join our team as a Customer Support Specialist for a leading digital banking platform, where you'll provide world-class assistance to users navigating their accounts and financial services. What You'll...
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German-Speaking Customer Support Specialist
4 semanas atrás
Lisboa, Portugal Global People Sphere Tempo inteiroGerman-Speaking Customer Support Specialist (P) Are you a natural communicator who loves helping people? Do you want to work in a vibrant, multicultural environment where your language skills make a real difference? This is your chance to join a global company in sunny Lisbon as a German‑Speaking Customer Support Specialist, providing top‑notch...
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Customer Support Specialist
1 semana atrás
Lisboa, Portugal Neo Group Tempo inteiroAt Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities. Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us - your success is our success! Neo Group is...
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Lisboa, Portugal Cbtalents Tempo inteiroMarketing Customer Support Specialist – Arabic Speaking Location: Lisbon, Portugal – On-site Working Schedule: Phase 1 (Initial Period): Monday to Sunday 12-hour coverage window: 07:00 – 19:00 Shift options: 07:00 – 16:00 10:00 – 19:00 Days Off: 2 rotational days Phase 2 (At a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday...
