Technical Support Agent
Há 6 dias
Our client is a leading BPO company with a global presence, and they are expanding their technical support team in Lisbon. As a Technical Support Agent, you will play a crucial role in assisting German-speaking customers with their technical inquiries and ensuring a positive experience.
Responsibilities:
- Provide excellent technical support via phone, email, and chat to German-speaking customers.
- Troubleshoot and resolve hardware and software issues related to our products.
- Guide customers through installation, configuration, and usage processes.
- Document customer interactions and solutions accurately.
- Collaborate with cross-functional teams to escalate complex issues when necessary.
- Ensure timely resolution and follow-up to maintain customer satisfaction.
Requirements:
- Fluent in German (both written and spoken) with C1 (written and spoken) proficiency in English
- Strong technical aptitude and problem-solving skills.
- Previous experience in technical support or customer service preferred.
- Familiarity with operating systems (Windows, macOS) and common software applications.
- Excellent communication skills and a customer-centric approach.
- Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social messaging channels (as assigned)
If you are passionate about technology, enjoy helping others, and thrive in a fast-paced environment, we would love to hear from you
On Offer:
- Competitive salary and benefits package.
- Reimbursement of airfare tickets price (for those relocating for the role).
- Housing assistance.
- Opportunities for professional growth and development.
- Friendly and inclusive work environment.
- Regular training sessions to enhance your technical knowledge.
-
Multinational Technical Support Agent
Há 7 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJoin our team at Umbrella Functional Consulting & Support Team as a Multinational Technical Support Agent. We are looking for a highly motivated and skilled individual to provide exceptional technical support to our clients across the globe.About the JobThe ideal candidate will possess a high level of fluency in French, both written and spoken, as well as...
-
Technical Support Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroTechnical Support Agent (German Speakers)Our client is a leading BPO company with a global presence, and they are expanding their technical support team in Lisbon.As a Technical Support Agent, you will play a crucial role in assisting German-speaking customers with their technical inquiries and ensuring a positive experience.Responsibilities:Provide...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout the JobWe are seeking a highly motivated Technical Support Agent to join our team in Lisbon, Portugal. As a Technical Support Agent, you will be responsible for providing exceptional customer service and support to our clients across various channels, including phone, email, and social media.
-
Smart Home Technical Support Agent
1 dia atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout the JobWe are looking for a skilled Technical Support Agent to join our team. As a Technical Support Agent, you will be responsible for providing exceptional customer support and resolving technical issues. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting...
-
German Speaking Technical Support Agent
Há 6 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob DescriptionWe are seeking a highly skilled German speaking Technical Support Agent to join our international team. As a Technical Support Agent, you will be responsible for handling customer inquiries and resolving technical issues related to electric bikes.Key Responsibilities:Provide exceptional customer service and respond to customer inquiries in a...
-
Technical Support Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAre you ready for this new experience? This project will take you to another levelWe are looking for tech-savvy candidates to join one of the largest social media platforms in the world. The project is absolutely innovative, full of dynamism and energy. If you are into games and tech devices, this could be your next stepTech customer support for tech devices...
-
Technical Support Agent
Há 4 dias
Lisboa, Lisboa, Portugal CBT org Tempo inteiroAbout Our Team: At CBT org, we are passionate about delivering exceptional customer service. We are looking for a skilled Technical Support Agent to join our team and contribute to our mission.Key Job Responsibilities:Provide technical support to advertisers via email and chatConvert email/chat cases into outbound calls to offer white glove supportMultitask...
-
Foreign Language Technical Support Agent
Há 5 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWe are seeking a Foreign Language Technical Support Agent to join our team in Lisbon. As a Technical Support Agent, you will be responsible for providing technical support services to our customers in their native language. Your primary focus will be on consulting customers on music related products, assisting with software installation and device...
-
Technical Support Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAre you ready for this new experience? This project will take you to another levelWe are looking for tech-savvy candidates to join one of the largest social media platforms in the world. The project is absolutely innovative, full of dynamism and energy. If you are into games and tech devices, this could be your next stepTech customer support for tech devices...
-
Technical Support Agent
Há 5 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroAbout the Job\We are seeking a talented Technical Support Agent to join our team at TN Portugal. As a critical member of our technical support team, you will be responsible for resolving technical issues and providing excellent customer service to our clients.\The Role\\Utilize problem-solving skills to troubleshoot technical issues and provide efficient...
-
Multilingual Technical Support Agent
Há 2 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout UsBlu Selection is a global leader in customer experience solutions, employing over 75,000 multilingual staff across 50 countries. Our mission is to provide innovative, solution-oriented services that drive business growth for our clients.About the JobAs a Technical Support Agent, you will play a crucial role in delivering exceptional customer...
-
Customer Service Agents Technical Support
1 semana atrás
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroSocial network you want to login/join with:Customer Service Agents Technical Support (m,f): German Lighting Solutions, LisbonClient: Not specifiedLocation: Lisbon, PortugalJob Category: OtherEU work permit required: YesJob Reference: 9d0c7d48fbf2Job Views: 4Posted: 15.03.2025Expiry Date: 29.04.2025Job Description:Start: 13th MarchTasks: Handle technical...
-
German Speaking Technical Support Agent
1 dia atrás
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro**Join Our Team as a German Speaking Technical Support Agent**We are a technology brand that strives to make lives easier and better connected. Our team is passionate about innovation and delivering exceptional customer service.We are currently seeking a German Speaking Technical Support Agent to join our international office in Lisbon. As a Technical...
-
Technical Support Agent
2 semanas atrás
Lisboa, Portugal Robust Solutions Tempo inteiro**Romanian Speaking Technical Support Agent -Oriente /Portugal** In sunny and bustling Oriente we are looking for a Native Romanian speaker who is Technical Support oriented and would like to join a Multinational organization. You will have the chance to work in an international and multicultural environment with colleagues from all over the world, gain wide...
-
Technical Support Agent
Há 6 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroCross Border Talents is a leading provider of customer support services. We are seeking a Technical Support Agent - German Speaker to join our team in Lisbon, Portugal.In this role, you will be responsible for answering customers' queries via phone, email, or chat, identifying the client's problem, troubleshooting it to find the solution, documenting each...
-
Technical Support Agent
1 semana atrás
Lisboa, Portugal Atlean World Tempo inteiroDo you have Technical Support experience and would like to join an international team? Check out this offer! - Your Next Job, Without Boundaries!_ We are offering a great work experience in Lisbon, Portugal for a role as a **Technical Support Agent - Italian speaker.** **Why a Technical Support Agent role is great for your professional and personal...
-
Technical Service Agent
Há 6 dias
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroCompany OverviewTn Portugal is a leading technology and services company that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.About the JobWe are seeking a Technical Service Agent to join our team in Porto, Portugal. As a key member of our service delivery...
-
Global Technical Support Agent
Há 3 horas
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout the Job:This technical support agent position requires a skilled individual to address escalated customer inquiries, conduct investigations, and communicate with customers via various channels.As a member of our team, you will work closely with colleagues to resolve customer issues and ensure a seamless experience.About You:We are seeking an individual...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob DescriptionWe are seeking a Technical Support Agent to join our multicultural team in Lisbon. As a Technical Support Agent, you will provide support to customers via phone, email, and social media channels. Your responsibilities will include responding to inbound requests, documenting case information, and ensuring excellent customer satisfaction.
-
Multicultural Team Member
Há 3 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWe are seeking a highly skilled and motivated individual to join our team as a Multicultural Team Member - Technical Support Agent.In this role, you will be responsible for providing technical support to clients via various channels, including phone, email, and social media, while adapting the brand's voice and tone to ensure seamless customer...